Arthur State Bank User Reviews

Customer Experience

Positive experience68.0% of reviews
Neutral12.0% of reviews
Negative experience20.0% of reviews

~ Based on 25 written reviews from the US App Store.

What users say

Is Arthur State Bank Safe?

Arthur State Bank appears safe based on user ratings. AppsHunter Safety Score for Arthur State Bank is 95/100.

This assessment is based on 2,054 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 1,892 App Store ratings for Arthur State Bank.

Is Arthur State Bank Legit?

Arthur State Bank appears to be a legitimate app. AppsHunter Legitimacy Score for Arthur State Bank is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Business banking

I love banking with ASB. They are always great to work with.

Please keep support for older versions of iOS.

I have two older iPads that until this latest update ran the app fine. Now it says that an update is required but when you go to the App Store you can’t download it because it requires a newer iOS version that the 2 iPads don’t support. Please put it back the way it was before this latest update. Thanks.
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Business owner

Ashley is the best, she and all the other employees treat my family and I like people, not numbers.

Mobile Check Deposit

Saves me a lot of time. The app is easy and straightforward.

Convenient!

Online deposit is so convenient!!

Best Decision EVER

I LOVE the ASB app! It is so easy, safe & fast. It’s one of the best apps on my phone!! Thank you for making my life much easier👍🏻

New version will not work on older phones.

Have an older phone, now app that I’ve had for years will not work. Just didn’t want to buy a new phone to use this one app. May just change banks since my other banking apps work still.

Update

Cannot get app to open without an update.
My phone does not show that there is an available update.

Update

I now have buy a new phone because my iPhone 6 won’t support the new update? Will be cheaper to change banks.

Message to bank

Love the app , convenient to get in touch with someone right away

Mobile deposit

You can actually fix it so the pic of the check takes automatically without tapping on the screen. More efficient

Great to do business with!

I have so enjoyed Arthur State bank except in the very beginning when I couldn’t get a car loan. However, Wells Fargo took a chance on me and gave the amount I needed for a Toyota Highlander! I’ve paid on time every month.
So sorry y’all didn’t get that extra business from me!
Anyway, Sherry has been a pleasure to work with in every situation that has ever come up. Give this girl a raise! She a delight! Look forward to continue working with Sherry!
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My Bank

Awesome staff, always smiling and helping 👍🥰

Thanks

Being disabled has really increased the quality of life using your app.

Disappointed

I’d like to be able to see my balance. I don’t care about available money. It is not as helpful as the BOA app. Very disappointed. I don’t use my laptop that often.

Great app bad bank

This is a great app however I wish I never banked with them at all. I work from home and have my pay sent via direct deposit every week .Every time I have money sent or get paid I always end up waiting a day at the least for my money to show up the pending process is way to long for this bank. lord forbid you have get paid from your job the pay a bill is due because you won’t be able to get it .you’re going to have to wait a day for the pending process to complete with this bank it’s terrible.
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It stinks.

The app never takes checks. It takes 20 mins to upload and I end up having to take it to the bank anyway. I hate using the app. I hate coming to the bank because the customer service sticks too. I am at the point where I want to change bank.

Very convenient!

Love the ap! Easy, convenient, and fast. Thanks for thinking of your customers by getting this!

Zelle

According to the Zelle app, it is included in the ASB app. I cannot find it.

Photo

Photo requirements are extremely difficult! I’ve had to tear up and rewrite checks twice now and checks, even small checks, get held. It’s frustrating! I went to this Mobil ap because it’s so far to drive to one of their locations.