Asda stopped giving rewards not worth scanning anymore
You used to scan the card giving Asda information on the things you were buying how much you are spending ect and at one point it was pretty good . But the rewards have now stopped so I don’t bother giving any information to them
Some Promotions Don’t Work any More
I have shopped with Asda for more than 30 years - at least 10 using home delivery. Apart from the odd weird substitute item and the online shopping not allowing me to order something if it is currently out of stock despite the delivery being at least a week away, I don’t have any major complaints. The rewards are not as generous as they have been in the past but I understand that. The main problem with this app is that the ‘shop online or in store and get a chance at a prize’ promotions just don’t seem to work for me. The last 3 promotions have failed to register my online purchases and I am getting very frustrated by this as I spend a lot of money and don’t understand why it doesn’t do what it says it will.
I spent over £100 on a delivery on Sunday and there is no sign of a ‘Basket Bonanza’ entry. The details of the promotion are essentially generic and give no clue as to what the problem might be.
I spent over £100 on a delivery on Sunday and there is no sign of a ‘Basket Bonanza’ entry. The details of the promotion are essentially generic and give no clue as to what the problem might be.
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Pointless
“Buy a tin of gluten-free pickled onions for 7p off.” Just give people rewards for spending again! Deleted the app <3
Difficulty signing
Cannot sign in store and have done many shopping.
Scam!!!!
Had an account and during one of the updates, it kicked me out and am unable to log back in. Tried the customer support and they were useless and I’ve been trying for over 5 years. Even tried with a different email that HASN’T been used but when I try to register, it’s telling me that the email is already in use, which I know it hasn’t and the staff that “try” to solve the problem are robots that just follow a script with an accent that makes it difficult to understand over the phone sometimes, this is from experience from all the phone calls I’ve had with them, and have yet to actually fix the problem of being unable to log in.
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