Asda missions not updated for November.
Asda missions to choose have not updated from October .
My updated app still shows October missions I chose as not eligible ( I am guessing because October closed) but nothing open for November.
My your missions page has still not updated for November.missions still not updated today.
Still shows October completed but not updated for November. I have stopped shopping at Asda until these update
Hi my missions still not updated still saying expired for October. Please can you fix
My updated app still shows October missions I chose as not eligible ( I am guessing because October closed) but nothing open for November.
My your missions page has still not updated for November.missions still not updated today.
Still shows October completed but not updated for November. I have stopped shopping at Asda until these update
Hi my missions still not updated still saying expired for October. Please can you fix
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Truly awful
Even though items are available in the store (the store that is delivering to me) it says the product is out of stock, or worse still that it is not sold, how can they be helpful. Also if ordering a week in advance, it says out of stock on products, this includes things like milk, how is that possible? I’ve now started to go to the store later in the week to buy the parts it has given false information about.
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Poundless app
Pointless app last few shops earnt 45p that expired before I could redeem it because I didn’t check the app and it doesn’t show online in Asda groceries. What’s the point in the app and having it as the only place to check points and make vouchers? Seems like an accessibility issue as not all customers can create a voucher on this app.
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Truly awful
A waste of space
Doesn’t work
App does not let me log in regardless of what I do. I’ve made a new account, updated the password on the old one. I’ve never been able to log in!!
Useless
Logs you out and forgets your details. Doesn’t give you any cash anymore and no coupons worth using
Waste of time
Had the App. Spending never updated so no points ever saved. Deleted.
Fix your app
The app is a waste of time joke of an app, it doesn’t work for 1. The app can’t tell if your human or not whether I verify myself or it does it for me I still can’t log on and 2. My account apparently has been locked for months because there’s two emails linked to the number I used to link the account (my phone number). Another thing is why must I hit “milestones” on pointless items I would never buy for myself or anyone else just to scrap some points in the cash pot when the whole point I’m ever in Asda is to do MY groceries.
Tesco they knew what they were doing with clubcard.
Tesco they knew what they were doing with clubcard.
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Why can’t they make it more accessible
I changed my phone number and code keeps getting sent to old number. It’s a great app but as stated about that’s the only issue/ problem why do you have to call up why not do online chat
What is the point?
Initially, the app was great, but over the past 18 months, I haven’t received any points at all. Perhaps it’s worth looking at the Morrisons Rewards app for inspiration, as I consistently earn rewards through their scheme. This is one of the main reasons I now do my bigger shops at Morrisons. A more rewarding loyalty scheme would certainly encourage me to shop with you more often.
Update to response: Please bear in mind that NO PURCHASES were added into my Cashpot in 18 months..doesn’t that sound ridiculous? Then you speak about milestones, that feature wasn’t working either.
Update to response: Please bear in mind that NO PURCHASES were added into my Cashpot in 18 months..doesn’t that sound ridiculous? Then you speak about milestones, that feature wasn’t working either.
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Asda app
Totally useless , I can’t even sign in 😂
Pointless (literally)
Absolute joke, the amount of times I’ve used the app wether it’s for shopping or for diesel I’ve never ever got points in my cash pot, I have an account and I’ve tried logging out and back in and nothing.Useless for loyal customers who deserve to get points for their purchases.Tesco is better!!!
What is the point?
Initially, the app was great, but over the past 18 months, I haven’t received any points at all. Perhaps it’s worth looking at the Morrisons Rewards app for inspiration, as I consistently earn rewards through their scheme. This is one of the main reasons I now do my bigger shops at Morrisons. A more rewarding loyalty scheme would certainly encourage me to shop with you more often.
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Rewards??
This is the most unrewarding program EVER… I shop only at my local Asda and I never get anything, then when I do the coupon has to reach a max amount to be spent otherwise the money vanishes?? Those were my earnings and you just wiped them out?? Disgraceful… Definitely doesn’t help small households or people who have to watch the pennies.
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GPS
I have been very disappointed with the Asda Rewards app. Since January, I have been shopping every few days, spending hundreds of pounds and consistently scanning my barcode as instructed. Despite this, I have not seen any meaningful cash accumulation in my rewards pot.
When I contacted customer service, I was advised that I need to complete additional “missions” within the app to earn rewards. This feels unreasonable, as it requires significant time and effort for very small returns—far less than the value of my regular spending.
In my experience, the current structure of the Asda Rewards programme does not deliver the benefits it appears to promise, and it has fallen well short of my expectations.
When I contacted customer service, I was advised that I need to complete additional “missions” within the app to earn rewards. This feels unreasonable, as it requires significant time and effort for very small returns—far less than the value of my regular spending.
In my experience, the current structure of the Asda Rewards programme does not deliver the benefits it appears to promise, and it has fallen well short of my expectations.
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Asda Rewards
Don’t bother, absolutely shocking app. Never works and then when you try and sort it or even open a new account it doesn’t let you. Pathetic!
Cash pot doesnt update
Cash pot doesnt update been scanning fir no reason. Clearly a lot of people have the same problem. Used to be a great app but now all it does is takes soace on my phone for no reason. True shame
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Update after response:
Back in the day the cashpot was updating after each scan - similar to clubcard or nectar card. Wasnt much but better than what it is now. You can clearly see from all the negative responses the update was not your smartest move
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Update after response:
Back in the day the cashpot was updating after each scan - similar to clubcard or nectar card. Wasnt much but better than what it is now. You can clearly see from all the negative responses the update was not your smartest move
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App wont sign me in
Constantly having issues with logging in. App will just not work!
Used to be great, now it’s rubbish.
Started off a great app with regular, excellent rewards. Now the rewards are ridiculous and not easy to achieve, my cash pot hasn’t been added to in over a year and I’ve lost all the pennies in it, it is the worst supermarket loyalty scheme going! Seems to just be a way for Asda to easily gather data from shoppers with no reward for the shoppers for doing so. Really don’t bother, it’s a waste of space on your phone.
In response to Asda’s reply: the app was good for the first few months, it had been appalling for the last 15 months at least, offering little/no actual reward. Even the ‘spin to win’ type games are rubbish, used to be things like 50p off a shop, now it’s 50p off when you spend a huge amount on yogurts or specialty bakery. I do most of my shopping at Tesco, their rewards are not as good as they used to be but are considerably better than Asda.
In response to Asda’s reply: the app was good for the first few months, it had been appalling for the last 15 months at least, offering little/no actual reward. Even the ‘spin to win’ type games are rubbish, used to be things like 50p off a shop, now it’s 50p off when you spend a huge amount on yogurts or specialty bakery. I do most of my shopping at Tesco, their rewards are not as good as they used to be but are considerably better than Asda.
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Response from developer
Hi there, thanks for updating your feedback. We’re always aiming to deliver the best value, which is why we’ve lowered prices across a wide range of items through our ‘Rollback’ initiative—giving everyone instant savings at checkout without having to wait for Cashpot rewards to build up. You can still earn toward missions, coupons, and exclusive app offers by scanning your card. Plus, we’re actively working behind the scenes to improve our rewards, so stay tuned for updates! Thanks, Maddie
Cash pot doesnt update
Cash pot doesnt update been scanning fir no reason. Clearly a lot of people have the same problem. Used to be a great app but now all it does is takes soace on my phone for no reason. True shame