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ASES Vital App

ASES Vital App

by Administracion de Seguros de Salud de Puerto Rico

105 ratings
27 reviews
💪 Health & Fitness
📊 Productivity
Free

Details

  • Released
  • Updated

Features

Developer

Administracion de Seguros de Salud de Puerto Rico
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About

Access your health plan services and eligibility information with ease. This app offers secure login, a virtual ID card, and appointment scheduling. Stay informed about enrollment changes and connect with counselors.

✓Secure facial and fingerprint login
✓Virtual VITAL Plan card access
✓Eligibility status and care organization details
✓Schedule virtual appointments
✓Automated alerts for enrollment changes
✓Message enrollment counselors
✓Locate Medicaid offices and routes
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What's New in ASES Vital App

2.17.0

June 1, 2026

This new version of the ASES VITAL App includes improvements to the push notification functionality, allowing the system to better support mass notifications and timely communications with beneficiaries. It also includes enhancements for households with multiple members who have different certification expiration dates. Beneficiaries can now submit their recertification application and upload supporting evidence according to each household member’s applicable certification period.

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User reviews

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Gracias

Muchas gracias por el excelente servicio. Llamé porque quería volver a solicitar y no sabía cómo hacerlo. Jennifer González Gracia fue increíble, muy amable, paciente y me ayudó en todo el proceso. Estoy muy agradecida por su atención y apoyo. ¡Gracias de corazón!
LadyDestinyGoddessLadyDestinyGoddess

El mejor servicio

Jennifer González fue la profesional más respetuosa y con un conocimiento vasto del programa de Medicaid. Muy amable y con mucha compasión hacia mi persona! Me educó con la aplicación y me refirió a muchos médicos que estaba buscando!
LA FELICITO Y LA RECOMIENDO COMO EMPLEADA! Espero que Medicaid la reconozca como la empleada del año!
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Yunior ValdésYunior Valdés

Response from developer

Buenos Días. Gracias por la calificación, nos gustaría se comunicará con nosotros para conocer que otras funcionalidades/temas le interesaría ver en la aplicación, favor comunicarse al 1-833-253-7721, seleccionar la opción #7. Atentamente: Apoyo Técnico de ASES.

No Funciona

Me pide actualizar y no aparece ningún aviso de que haya alguna actualización pendiente 😡😡😡😡
Gonza_713Gonza_713

Response from developer

Buenas Tardes, disculpe los inconvenientes. Nos puede contactar al 1-833-253-7721, seleccionar la opción #7 y con gusto le asistiremos. Atentamente: Apoyo Técnico de ASES.

Login

I reset my password
It won’t send me a login to my email so I can’t login anymore
Didn’t trying to get a hold of someone to figure out what’s going on, but nobody knows who is in charge
gondavid1gondavid1

Response from developer

Good afternoon, we apologize for the inconvenience. You can contact us at 1-833-253-7721, select option #7, and we will be happy to assist you. Sincerely, ASES Technical Support.

Muy contento con su atencion

Jennifer Gonzales Me trato super bien y me ayudo en todo momento
KevinLaBestiaKevinLaBestia

Response from developer

Buenas tardes. Gracias por la calificación, nos gustaría se comunicará con nosotros para conocer que otras funcionalidades/temas le interesaría ver en la aplicación, favor comunicarse al 1-833-253-7721, seleccionar la opción #7. Atentamente: Apoyo Técnico de ASES.

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FAQ

What does the ASES Vital App do?

The ASES Vital App provides VITAL Health Plan beneficiaries with easy and secure access to their services and eligibility information. It allows users to view their virtual ID card, check their eligibility status, schedule appointments, and receive important alerts.

What are the key features of the ASES Vital App?

Key features include secure facial and fingerprint recognition for login, access to the VITAL Plan Virtual Card, detailed eligibility status, the ability to schedule virtual appointments with enrollment counselors, automated alerts for enrollment changes, and direct messaging capabilities.

Is the ASES Vital App free to use?

Yes, the ASES Vital App is available for free. There are no in-app purchases or advertisements mentioned in the application's description.

Who is the ASES Vital App for?

This app is designed for beneficiaries of the VITAL Health Plan, providing them with convenient access to their plan details and services. VITAL Plan providers and prospective beneficiaries can also utilize certain features.

Can I schedule appointments through the app?

Yes, you can schedule virtual appointments with an Enrollment Counselor directly through the ASES Vital App. This feature allows for convenient communication and assistance regarding your health plan.