Ashok Leyland iAlert User Reviews

Top reviews

Login issues

Always ask for if password once logged into app and every time need to set new pin

Complaint Regarding Poor GPS Service – RJ10 GC0627

To,
Customer Support Team
Ashok Leyland

Dear Team,

I am highly dissatisfied with your GPS service. I recently recharged for ₹25,000, yet the GPS of my vehicle RJ10 GC0627 has completely stopped working.

Since this morning, I have been trying to contact your service centers and support staff, but no one is responding to calls. Such poor service after charging such a high amount is unacceptable.

Despite paying a large amount, if we do not receive satisfactory service, it becomes extremely frustrating for us as customers. Kindly resolve this issue immediately and reactivate the GPS service. Otherwise, I will be compelled to escalate this matter further and take necessary legal action.

I expect your urgent response and resolution.

Regards,
Harsh Sharma
Shree LAXMI Cargo Movers
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App Slowness / Fuel Sensor Accuracy

Very very worst experience in using this I alert application.

Mainly Fuel Sensor accuracy is not there still using the scaling system.

Notification and vehicle movement

Dear Team, kindly add the following features,:
1. Vehicle on/off app notification
2. Overspeed app notification
3. Live vehicle movement on map accurately
4. Auto zoom on live location of vehicle
5. Ignition on/off app notification
6. Direct navigate with google map app in ios
7. Diesel low level app notification
8. Password less login

You can check the interface and featurs for wheelseye app which is more easy to use...
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Perfection

Amazing

Good App

A Good App with multiple features that are required to run the fleet productively

Login issue

Its keep showing wrong login id and password
Even though we have changed the passwords

Useless app for tracking

This app is useless even wheelseye and black boss gives good services in very low price and you are charging 10time more money and still your services is wrost

App is not as good as BSIV

Review given Glitches on app by Rehan Nigotia is still not fixed. There is no any improvements on this app.

WORST AAP

WORST GPS TILL DATE I HAVE DEEN
ALWAYS SHOWING WRONG DIESEL %
WRONG LOCATION WRONG AD BLUE %

Worst gps

Worst gps.. it’s always shows the truck is stopped even the trunk is running

Very slow and buggy

Aadmi mobile patak dega jab kaam ho or app khol le

Not perfect

This app needs to be looked into. As customers buying a heavy vehicle, the company needs to fix major issues related in this app. What’s the point when you can’t make your customers happy?

Awesome!

What a beautiful app! Now i can track my truck, it’s status and the driver. Most of the time, i am out of station and this help me a lot to track my vehicle in real time. Thank you..

Frustrated with app

this gps system is not valuable because it's never show right things about vehicle, Never update location on time.

Responding issue

So basically i am using this app. From almost 3 months and is very useful app. It only has a problem, when we talk about the responsiveness of the application.. it does not work few times a week it just stop getting updated which is the most bothering thing…..! Look into it sincerely

Please update POI status

POI status was not updated

Trace is not working in Apple phone past one week

Worst App and Worst service

They charged 41k for the GPS and till date it’s faulty and I have sent 50 mails till now but no response and no one responds on customer care number. I will never recommend anyone to buy Ashok Leyland vehicle or GPS . Tata is far better than Ashok Leyland .

App is good but some glitches are there

The app stops responding sometimes, Location doesn’t update accurately sometimes, Also tracing function needs to be fixed as it does not show proper stoppage and movement of vehicle accurately. Also i would suggest live movement of vehicles should be shown just like in uber and ola apps. I am sure Ashok Leyland will work on it as the app is way better than that of Tata’s app.

Kindly improve the app for users as they are paying huge amount for subscription and for the vehicles as well.
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Looks good

Thanks AL for providing app for iPhone 🥰