ASIAIR Reviews: Is It Legit?

ASIAIR
ASIAIR
SuZhou ZWO Co., Ltd

Customer Experience

Positive experience52.3% of reviews
Neutral11.6% of reviews
Negative experience36.2% of reviews

~ Based on 199 written reviews from the US App Store.

What users say about ASIAIR

Is ASIAIR Safe?

ASIAIR appears mostly safe based on user ratings. AppsHunter Safety Score for ASIAIR is 76/100.

This assessment is based on 244 user ratings, with an App Store average of 3.8/5.

Safety Analysis

71.1% of ratings point to a safe experience
6.3% of ratings suggest some concerns
22.6% of ratings point to a risky experience

~ Based on 239 App Store ratings for ASIAIR.

Is ASIAIR Legit?

ASIAIR appears to be a legitimate app. AppsHunter Legitimacy Score for ASIAIR is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Great

Love the app and the ZWO ecosystem.

If there was one thing I wish this app could do it would be to allow me to access the app when the ASIAIR wasn’t on/connected. I’d love to be able to search for things and create plans. Would also be fantastic if I could just tell it to image some of my favourited things.

For multi-target plans, would be nice if it just imaged them in some sort of way to maximise visibility and just delayed imaging on targets that are below the horizon.

I’d love the guiding calibration to figure out the optimal settings.

For EAF backlash, I feel like that should also be auto calibrated.

Not all of these wishes are related to the app, and perhaps there’s a better place for feedback on the ASIAIR hardware.
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What happened?

6 months ago I couldn’t say a bad word about ZWO, ASIAIR and my AM5 but as of late I have had nothing but trouble integrating them. Random travel of the mount, erratic guiding and spotty go to. Don’t know what happened but somehow it still works great with my Skywatcher Wave 150 mount so I’m at a loss for what has happened
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Waisted night

After battling the new update everything finally started working following deleting and reinstalling the app 5 times. Tonight I PA, found my target, calibrated, and auto focused. Something went wrong disconnected and when I reconnected I could not get an exposure of more than 10 seconds … same old story.. I am on an iPad with NO internet connection and the app was like I first installed it with the tutorial. How can that happen.
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Great Product, awful Interface

ZWO should really think how users manage applications network settings should be at the far front accessible from any screen.

Location settings should be manual by default upon request then show a map because Internet may not be available in some situations. They assume it’s always there.

The HMI and the UI are pretty simple once you get it running but getting it running is the difficult part
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Now installation not work on MACOS

Impossible to install on my Mac mini M4.

MacBook Pro

Although it is an iPad application, I use it on a MacBook Pro M4. It runs perfectly with no issues so far. Seamless switch between inside use (MacBook) and outside use at the telescope (iPhone).“

Intuitive and easy to use

This app provides all the tools and features you need to control your ZWO ASIAIR system, few bugs found in the polar alignment, sometimes apps freezes when transferring images to USB drives. Updates happens out of the blue!

Sky pics

Excellent app super easy to use and very good

Pas mal !

Comme tous les systèmes propriétaires, il y a les avantages et les inconvénients. Je fais de l'astronomie depuis l'âge de 6 ans et j'en ai plus de 50 ans aujourd'hui. Je suis chasseur d'éclipse solaire et toujours aussi motivé par notre espace de nuit. J'adore leurs caméras mais j'avoue qu'un peu plus d'ouverture sur les produits, asiair serait les bienvenue. j'adhère de la même façon aux produits Apple qui se sont ouverts, petit à petit tout en gardant une partie sécurité et stabilité qui permet de garder la fiabilité. Merci pour ce produit . Continuer.
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Gut aber…

Die Funktionalität der App sowie die Integration der unterstützten System ist gewohnt gut und erweitert sich ständig. Mit Bedauern stelle ich über die vergangenen Monate fest, dass die Systemstabilität immer mehr leidet. Warum bericht die Verbindung immer wieder ab, obwohl die Distanz zwischen den Geräten minimal ist. Es kann kann nicht an der Reichweitenbegrenzung liegen, wenn die Verbindung nach drei Belichtungseinheiten abbricht, obwohl der Empfänger (Handy oder IPad) sich innerhalb von 3 Metern befindet. Der Verbindungsaufbau ist teilweise mühsig und bedingt mindestens den Neustart der App, des WLans oder gar des Gerätes. Bitte bekommt das in Griff, sonst vergeht die Lust am Arbeiten mit ASIAir. Alternativen gibt es mittlerweile. vor etwa 4 Updates war die Stabilität besser. Implementiert am besten auch eine Fallback Option.
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Fantastic product that continues to set the standard

I have been using the same pro-product for a number of years now, it is well thought out and continues to receive updates.

My one ask for improvement request is on the star-chart. Please consider having astronomical symbols for objects visible when zoomed out - maybe different colours. I found it a little difficult to scan the sky without conducting a text search.

Cheers
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If it ain’t broke…..

Constantly introducing bugs whenever updates are released, ZWO classic philosophy is to lock you in to their own products which is obvious with the ASIair, however- above anything else users have requested time and time again for a custom park position being added -,which they have indeed introduced- but only to their own line of mounts! When constantly asked to introduce it to other mounts such as Skywatcher their answer is evident only by their silence. Tip: if you do get your equipment working - disable automatic updates , you have been warned!
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ZWO have serious issues

2.5.1 is the straw that broke the camel’s back.
New equipment bricked by the firmware on first use, even my local retailer got the same thing It freezes and locks up the only fix is a reboot, WiFi drop outs, guide camera failure, mount, EFW etc etc. their response put a bug report in.
Sorry but no as new equipment out of the box should work.
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Disappointment ASI 2600 PRO USER

I’m am so disappointed in ZWO. The are building this wonderful equipment, but they can get the software right. The SOUTHERN HEMISPHERE the polar alignment hasn’t worked for over a year. But the seestar seems to be able to work. Now the latest issue, with the updated software is WiFi is un-functional. Can’t even down load 1 photo for review. $2500 of scrap camera at the moment.
Hope they sort thing out shortly.
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Bring back progress bar

Please bring back the autorun visual progress bar on the main screen. It is much easier to see at a distance and when half asleep.

Une version française ?

Bonjour l’application est nickel mais ont auras quand la mise à jour pour une version française ?

Full of bugs

Promise of the ASIair is effortless astrophotography. Reality is far from it. Each new version contains worse and worse bugs for users and any serious logs or information that could help debug is walled off from the user. ZWO needs a step change in their software quality for ASIair to live up to its promises
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Updates cause too many problems

I quit allowing my app to update since the first time the update broke the application for weeks until zwo fixed the problems they introduced. Seems like they do very little testing of updates prior to release and they offer no way to revert to a working version. Imaging time is too precious to waste on a buggy software update that renders your setup useless!
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Very Convenient

I use it for remote astrophotography.
When the system time and local time differ, the Plan mode sometimes shows a message saying that the target object has not risen yet when attempting automatic shooting. It would be helpful if a time zone setting could be added.
Also, I hope future updates will add sound notifications from the app—for example, when Autorun or Plan shooting is completed, or when guiding becomes unstable—so that I can notice these events right away.
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Versão 2.4.4 ainda com muitos bugs

Utilizo a versão 2.3.3 pois as versões que saíram depois ainda possuem diversos bugs como o de meridian flip, os bugs de astrometria, dentre outros.