Poor product packaging, missing items
My eggs arrived all cracked as they literally put the eggs in a plastic bag. Items are missing & support is not responding to me.
The new version of the app is much better than before.
The new version feels much smoother to use. It is clear that this platform is constantly improving.
UI keeps flickering
When browsing through the list of items, the images and descriptions flickers constantly, making it hard to read or tap into.
Wrong product info
Some veggies and mushrooms were produced in china but display as produced in Australia. Big disappointment when I received my delivery. Cheap eggs are so runny and old. Beef slices are reasonably priced.
If you live in a unit don’t bother
Ordered food for my 93 year old mother and I discovered later that they do not deliver it to your front door. They instead left all the food downstairs at the door to the apartment block. I wish o had been told this earlier as I would not have bothered ordering at all. Mind you they only had to bring it up 12 steps.
Much easier for a delivery driver that a frail elderly woman. Perhaps disclose this on your website so that customers can make an informed choice.
Much easier for a delivery driver that a frail elderly woman. Perhaps disclose this on your website so that customers can make an informed choice.
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