Archived App (Last seen on 8 Dec 2025)
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
This app connects field technicians with remote experts for immediate technical support. It facilitates troubleshooting, inspection, and maintenance through live video, audio, and image sharing, even in low bandwidth environments.
What's New in ASK Chemicals ASKNow
v11.4.17
May 16, 2023
- Guest API Enhancements for Call Center Solution support. - Outlook Scheduled Meetings support. - Additional NLP language support. - Transcription Privacy prompt added. - Bug fixes and improvements.
MoreDeveloper apps
FAQ
What is ASKNow used for?
ASKNow provides immediate remote technical expertise to help troubleshoot, inspect, and maintain foundry systems and processes in the field. It enables direct communication with experts via live video, audio, and image sharing.
Is ASKNow free to download?
Yes, ASKNow is available for free download from your preferred application store. Access to technical service experts is granted after downloading and contacting your ASK Chemicals representative.
What devices does ASKNow support?
ASKNow is supported on iPhone, iPad, and iPod devices. It is designed for mobile use in field environments.
How often is ASKNow updated?
The latest version of ASKNow is v11.4.17, which was last updated on May 16, 2023. Updates ensure the app remains reliable and incorporates improvements.
Does ASKNow have ads?
No, ASKNow does not contain advertisements. The application is designed to provide a focused and uninterrupted experience for technical support.
What is the age rating for ASKNow?
ASKNow has an age rating of 4+. This indicates it is suitable for a broad audience and does not contain mature content.
Can ASKNow be used with limited internet?
Yes, ASKNow is designed to function even in limited bandwidth conditions. It allows for the sharing of live video, audio, and images with remote experts.
Does ASKNow use VoIP?
Yes, ASKNow includes VoIP audio functionality. Users should check with their mobile network provider regarding potential restrictions or additional fees for VoIP usage.
