Frustrating
Recently subscribed to Ask and received a digital subscription along with the paper copy. However, it turns out the subscription to digital access will not start until the print subscription starts in six weeks. Insane that a company in 2023 requires paying customers to wait six weeks to use a digital product. How is Cricket in business with this outdated subscription model?
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Even their App Support goes nowhere
There are issues with the way subscription are being handled.
When trying to make an account to be able to view the content on several devices you get multiple error messages, forcing you to purchase a single use option. And customer service is MOST CERTAINLY not helpful. I tried several times to use my 10 digit account number per the instructions and it never worked.
It is a shame because the content is superb, but the lousy delivery and customer service will scar the Cricket Media brand permanently.
When trying to make an account to be able to view the content on several devices you get multiple error messages, forcing you to purchase a single use option. And customer service is MOST CERTAINLY not helpful. I tried several times to use my 10 digit account number per the instructions and it never worked.
It is a shame because the content is superb, but the lousy delivery and customer service will scar the Cricket Media brand permanently.
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HORRIBIE
You have to pay for a magazine I mean who wants to pay actual money for a kid to read a magazine don't buy this app
Does not deliver
Works well on one device but does not synchronise across devices. Very disappointed in this app. Would not recommend it.
40 minutes after purchase , still struggle to download the magazine
Waste of time.. App is badly designed .. Expected quick purchase so my kid could enjoy reading .. Did not happen .
