Very limited, slightly worrying
This app seems to be aimed at assessing your need for immediate, urgent treatment, and not toward helping you get answers, even preliminary. More worrying, however, the app has not calculated my age correctly. I checked and triple checked I’d inputted my birthdate correctly, and nevertheless the app has decided I’m two years younger than I am - makes me doubt pretty much everything it says.
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Why do I have to down load this
Why do I have to download a whole app so I can talk to an ai bot that does not help at all and I end up having to call my go anyway
Infuriating
Won’t let me log in with my NHS credentials, won’t recognise my Ask First username & password , won’t send a forgot password link. Useless.
Waste of time
I have to use this app because my GP is never available. Every time I use it the app either tells me my condition is not urgent but offers no diagnosis, or it offers to get a GP appointment for me and fails miserably. It’s this app that causes everyone to use A & E.
Terrible software
Awful piece of technology. Mostly when you encounter a chat or this bad you can opt to speak to an adviser (human being) to sort its inadequacies. This thing has no such function. You end up in a doom loop in a system designed to prevent you from seeing a medical professional. It’s dangerous. Probably costing the NHS a fortune too.
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Appt booking
Excellent app for booking appointments. Extremely user friendly.
Easy to use
Easier to use than NHS app as one can book a blood test
Too generic
My local GP doesn’t even put me on hold just tells me to hang up and use this app. The app is way too generic and also glitched so once I’d spent about 5 minutes putting in my details multiple times it would always glitch before I could complete
Why can’t this cope if you have twins?
Totally uninclusive design that can’t cope if same dob at same address. Appalling. Sort it out.
Causes undue admin and faff with drs surgery and will be forever having to explain why I can’t use the app to book appointments for my twin sons. Excludes, confuses and intimidates already overwhelmed parents of twins who are more likely to need medical care as small children. Not acceptable.
Causes undue admin and faff with drs surgery and will be forever having to explain why I can’t use the app to book appointments for my twin sons. Excludes, confuses and intimidates already overwhelmed parents of twins who are more likely to need medical care as small children. Not acceptable.
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Long winded way to nit book appointments
Tried to book an appointment about 15 times and it keeps failing. Not only is the app repetitive and long-winded, it suffers from latency issues at the end of which the app fails to book appointments. Useless
Patient
I find some of the questions hard to figure out because I just need a doctors appointment but it wanted me to dial 999 so I had to start over again
Does not work
Useless app. Never works and get told I have to phone the GP but can’t do that from the app as the number is not saved. Their tech support is useless too.
Review
The app kept hanging. It was very slow.
Difficult for adding children.
I had to set up my children using a new email each time which was very inconvenient. I had to set up 2 extra email accounts in order to do this. Also signing out of my account and then into another is time consuming and means I have to remember many passwords.
A shame
This app is a humiliation to an intelligent human being, capable of distinguishing between their toes and their ears. It’s incredibly unnecessary, too much, to irrelevant while the most basic things are done in the most confusing ways possible, leading to no success. Particularly demoralizing is that talking head of a person as if the app was made in 1998, while similar apps use neural networks and smart chats, this one animate the useless head of a useless entity that is anything but helpful.
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AI slop
Disgusting app. Horrible use of ai and clunky interface. Bring back talking to real people
AZ
It is almost impossible to make an appointment even though it is a follow up appointment.
Creepy avatars
The avatars are creepy and unnecessary, it doesn’t add anything and I hate using the app because of them
Appointments
This app is helpful. Would recommend.
Amends
It is very difficult to amend responses, extremely frustrating.
