Scam
Doctors are late, blame you for bad quality, yet they don’t use the app, and call back on the phone instead - awful experience that never works, but when it does they cannot do anything except saying they don’t prescribe medicine online, unmotivated doctors, completely useless app
Needs update
Please get this app updated, once you login it just takes you to book appointment and you can do nothing else terrible app
Doctors never turn up
I never leave reviews but I had to express my opinion on this app. I’ve tried to book maybe 4/5 appointments in the past three weeks trying to see a Dr. Each time I’ve never had a doctor turn up on time. They’ll call sometimes up to 30 mins after my time asking if I still want to be seen. Sometimes they don’t show up at all with no call. As this is a part of my health insurance, not a salary sacrifice, it’s incredibly frustrating. Customer service is a joke too.
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The app is terrible
The clinicians are late and the app keeps logging out. The response of the PIN keypad is very slow making logging in complicated.
Can’t log in
The app is stuck on the login page forever. Very clunky start. The website isn’t much better on Mac either
