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NHS App

NHS App

Access NHS services in England

76 ratings
1077 reviews
🏥 Medical
Free

Details

Released
June 25, 2021
Updated
October 23, 2026

Features

Developer

NHS Digital
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About

Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.

✓Request repeat prescriptions
✓View test results
✓Manage appointments
✓Access 111 online
✓Find nearby NHS services
✓Manage health for others
✓Receive messages from GP surgery
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What users say about NHS App

Reviews of NHS App are mixed: the Medical app is rated 2.7/5 from 76 App Store ratings. What users like most: useful for repeat prescriptions, helpful for accessing health records. Top complaints: frequent login issues, unreliable app functionality. Summarized from real user reviews.

Positive things

  • 🚀Useful for repeat prescriptions
  • 🚀Helpful for accessing health records
  • 👍Intuitive and easy to use
  • 🚀Convenient way to manage appointments

Negative things

  • 🐛Frequent login issues
  • 🐛Unreliable app functionality
  • 🐛Missing important medical data
  • 🐛Buggy after updates
  • 👎Difficult to change registered details
See all reviews

What's New in NHS App

6.6.2

October 23, 2026

• We fixed a bug where some links in NHS App messages were not working.

User reviews

Most RecentHighest RatedLowest Rated

Unnecessary and potentially dangerous change

Why is the notes field on prescription request now mandatory? Now doctors have to check the notes and determine if it’s important information about the medication, or just some gibberish entered so it can be submitted. Why add room for doubt? I know some PM thought this was a genius idea.
JJtron777

So convenient

I use it predominantly for ordering my prescription, which is so easy and far less time consuming than trying to get through on the phone to a busy surgery. As soon as authorised it’s sent to my local pharmacy. Can’t get much easier than that.
Bbyerleyturk

Good app

Easy to use and has everything you need on it
HHgddcbjjnbcm

Keeps losing prescription requests

I have had three separate occasions where I have made requests for prescriptions that haven’t been processed. This has resulted in me running medication. This is too unreliable to use.
CChoppa

Problems logging in

I can’t log into this app on my iPad Pro M4.
It work perfectly on my iPhone this has just happened recently. Help
P2Paul 2231
See 1072 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to log in after recent update

Bug

Blank screens and loading issues

Bug

Incorrect or missing appointment details

Bug

Syncing problems with GP records

Bug
✨

Requested Features

5 requests

Ability to book appointments directly

Feature

Improved integration with other health apps

Feature

Inclusion of full medical history

Feature

Persistent login and biometric support

Feature

Notification system for prescription status

Feature

FAQ

What can I do with the NHS App?

The NHS App allows you to access various NHS services, including requesting repeat prescriptions, viewing your test results, managing appointments, and finding nearby NHS services. You can also use 111 online and receive messages from your GP surgery.

Who can use the NHS App?

You can use the NHS App if you are aged 13 or over and are registered with an NHS GP surgery in England or the Isle of Man. You can also log in via the NHS website on a computer.

Is the NHS App free to use?

Yes, the NHS App is free to download and use. There are no in-app purchases or advertisements associated with the app.

Can I manage healthcare for my children or other family members?

Yes, you can manage services for other people, such as a child or family member, by switching profiles within the app. Your GP surgery needs to grant you access, and you must both share the same surgery.

How do I log in to the NHS App?

You will need an NHS login to use the app. The app will guide you through setting one up if you don't have one, requiring you to prove your identity. If your device supports it, you can also use Touch ID or Face ID for quick and secure logins.