NHS App

NHS App

Access NHS services in England

72 ratings
901 reviews
Free

Details

  • Released
  • Updated
  • June 25, 2021
  • June 24, 2026

Features

NHS App screenshot #1 for iPhone
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NHS App screenshot #7 for iPhone
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About

Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.

Request repeat prescriptions
View test results
Manage appointments
Access 111 online
Find nearby NHS services
Manage health for others
Receive messages from GP surgery
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What users say

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What's New in NHS App

6.4.1

June 24, 2026

• We've fixed a bug that could happen when you selected a notification.

User reviews

I just get 3 help screens

There is no way to get into the main app. I just see 3 help screens

Need improvement

I think the NHS App could be improved by making health information clearer and easier to understand. Test results, medications, GP notes, advice, and previous health records should be presented in a more user-friendly way.
Patients are often confused by medical results and terminology, so it would be helpful if results included clear explanations in plain English. The app should also be more transparent, making it easier to understand what results mean, what actions (if any) are needed, and how different parts of a patient's health record fit together.

These improvements would help patients better understand their health and feel more informed and confident when using the app.
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Prescription

I have a prescription for a cream that I get about every three months. However because it’s not on the main list and cannot order it because it’s on the list of other medicines. It would be a great idea if we could access this list as I am currently housebound. Thank you for your main repeat prescriptions it is so easy to use and always correct.
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Unable to report bugs

I am constantly being notified that I have a new message. So I log into the App and it and it shows me a message saying that there is a problem viewing your message. This has been for over a year! There is no where to report bugs or issues. I hope the messages weren’t important.

Issues that the app needs to improve

Why am I being asked to log in every time? It is really laggy, the app says you can book an appointment but this feature clearly isn’t enabled etc

Developer apps

User experience

🐞

Reported Bugs

4 issues

Inability to log in after recent update

Bug

Blank screens and loading issues

Bug

Incorrect or missing appointment details

Bug

Syncing problems with GP records

Bug

Requested Features

5 requests

Ability to book appointments directly

Feature

Improved integration with other health apps

Feature

Inclusion of full medical history

Feature

Persistent login and biometric support

Feature

Notification system for prescription status

Feature

FAQ

What can I do with the NHS App?

The NHS App allows you to access various NHS services, including requesting repeat prescriptions, viewing your test results, managing appointments, and finding nearby NHS services. You can also use 111 online and receive messages from your GP surgery.

Who can use the NHS App?

You can use the NHS App if you are aged 13 or over and are registered with an NHS GP surgery in England or the Isle of Man. You can also log in via the NHS website on a computer.

Is the NHS App free to use?

Yes, the NHS App is free to download and use. There are no in-app purchases or advertisements associated with the app.

Can I manage healthcare for my children or other family members?

Yes, you can manage services for other people, such as a child or family member, by switching profiles within the app. Your GP surgery needs to grant you access, and you must both share the same surgery.

How do I log in to the NHS App?

You will need an NHS login to use the app. The app will guide you through setting one up if you don't have one, requiring you to prove your identity. If your device supports it, you can also use Touch ID or Face ID for quick and secure logins.