NHS App

NHS App

Access NHS services in England

75 ratings
995 reviews
Free

Details

  • Released
  • Updated
  • June 25, 2021
  • September 24, 2026

Features

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About

Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive messages from your GP surgery. You can also manage services for others if granted access.

✓Request repeat prescriptions
✓View test results
✓Manage appointments
✓Access 111 online
✓Find nearby NHS services
✓Manage health for others
✓Receive messages from GP surgery
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What users say

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What's New in NHS App

6.6.0

September 24, 2026

• We've fixed several bugs.

User reviews

Review & Suggestion

The app is okay however I do think there could be SO many useful opportunities and it would be lovely if the app itself had a suggestion/ feedback section as well, however I do understand that could get overwhelming with the amount of people using the app. I do also want to mention the app continuously logs me out, making it hard for me while I’m at the doctors at times.

Suggestion one: A section to document your symptoms. Maybe it can be a folder dedicated to each illness/ symptom the person is feeling & they can document it with date/ time as it’s easy to forget, especially at the doctors- and it would be nice if we can have a toggle on whether or not we want the GP to see the notes we have added.

Suggestion two: A section where we can give a review/ star feedback on how we felt our appointment went.

Suggestion three: Show information provided by previous GPs, personally none of my previous information has come up since switching to a new GP.

Suggestion four: Maybe a brief list of some of the terms/ codes used by the doctors? Sometimes it’s hard to understand their notes.

Thank you!
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My hospital and doc not entering appointments

Since the app was updated recently, none of my appointments either GP or Hospital are in the app.
My last GP text for an appointment added "This appointment information is correct, regardless of any conflicting messages you may receive from the NHS app. LOL
Doctors notes and patient records is working.
EDIT: No I don't want to update my review or take it up with NHS Digital because my last case was closed before resolution.
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Annoying

Since an update a little while ago I am receiving no codes after NHS app accepts email address and password. I’ve deleted and reinstalled the app, contacted my surgery and keep being told all is well but I still am not receiving codes when trying to log in. It is exceedingly annoying.

Mrs S

Excellent app and service

Please I’m Begging You

Dear NHS app please stop sending my appointments on a blank page with no appointments. Very clever.

Developer apps

User experience

🐞

Reported Bugs

4 issues

Inability to log in after recent update

Bug

Blank screens and loading issues

Bug

Incorrect or missing appointment details

Bug

Syncing problems with GP records

Bug
✨

Requested Features

5 requests

Ability to book appointments directly

Feature

Improved integration with other health apps

Feature

Inclusion of full medical history

Feature

Persistent login and biometric support

Feature

Notification system for prescription status

Feature

FAQ

What can I do with the NHS App?

The NHS App allows you to access various NHS services, including requesting repeat prescriptions, viewing your test results, managing appointments, and finding nearby NHS services. You can also use 111 online and receive messages from your GP surgery.

Who can use the NHS App?

You can use the NHS App if you are aged 13 or over and are registered with an NHS GP surgery in England or the Isle of Man. You can also log in via the NHS website on a computer.

Is the NHS App free to use?

Yes, the NHS App is free to download and use. There are no in-app purchases or advertisements associated with the app.

Can I manage healthcare for my children or other family members?

Yes, you can manage services for other people, such as a child or family member, by switching profiles within the app. Your GP surgery needs to grant you access, and you must both share the same surgery.

How do I log in to the NHS App?

You will need an NHS login to use the app. The app will guide you through setting one up if you don't have one, requiring you to prove your identity. If your device supports it, you can also use Touch ID or Face ID for quick and secure logins.