Unnecessary and potentially dangerous change
Why is the notes field on prescription request now mandatory? Now doctors have to check the notes and determine if it’s important information about the medication, or just some gibberish entered so it can be submitted. Why add room for doubt? I know some PM thought this was a genius idea.
So convenient
I use it predominantly for ordering my prescription, which is so easy and far less time consuming than trying to get through on the phone to a busy surgery. As soon as authorised it’s sent to my local pharmacy. Can’t get much easier than that.
Good app
Easy to use and has everything you need on it
Keeps losing prescription requests
I have had three separate occasions where I have made requests for prescriptions that haven’t been processed. This has resulted in me running medication. This is too unreliable to use.
Problems logging in
I can’t log into this app on my iPad Pro M4.
It work perfectly on my iPhone this has just happened recently. Help
It work perfectly on my iPhone this has just happened recently. Help
Daft update
The app was recently updated and is now less user friendly. The Rx section also gives too much information for the pharmacy on certain medicines. And of course it’s useless just across the border in Wales
Really Convenient
Great for ordering meds and also following up test results. Also for vaccine reminders. I would like to be able to manage my Mams meds too as I have Power of Attorney so that would be a great help for me if that could be incorporated.
👍
Good app easy to use messages all come through quickly from GP 🧑⚕️ definitely recommend to friends and family 🐕👍💪🚑
Poor design and UX
This is really strange how these days, where small teams can make beautiful and slick app, but NHS can’t afford a good app, but just a port of website. Shame
Suggested development
Hi there., app is very useful. One issue is finding where new information has been put. What would be helpful would be a ‘what’s changed’ suggesting you check specific sections for new information.
Love it 💙
This NHS app has changed my life, ordering prescriptions and amending appointments has made my life so much better and easier. I can’t use the phone in my line of work so having the app is perfect. Thank you NHS
Disjointed and overly clunky
Not a great app, I can see why so many people find it very difficult to use. I got an alert that I needed a flu jab, but the book appointment button just gave the blue circle of death so I had to walk to my GO and book and appointment in person
It’s outdated, bit at all user friendly or intuitive and you seem to have to log in lots of times, even in the same session. Why? Make it very simple to sue and adoption will improve massively
It’s outdated, bit at all user friendly or intuitive and you seem to have to log in lots of times, even in the same session. Why? Make it very simple to sue and adoption will improve massively
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Appointments
In the mornin, afternoon or evening I can’t get an appointment in and it’s been going on for 3 years.
Would give it five
The app is great to use to appointment, knowing what medications you have and repeat prescriptions but I don’t like that you have to log in every single time, why can’t it just remember you? Every time I open the app I have to re renter my email and password which is annoying and tiring
Infuriating
It tells me I have an NHS account, so I log in, and it tells me I can’t log in because I already have an NHS account…and around and around we go.
App is good but selling our data to israel is not
Selling NHS patient data to palantir is dangerous and a should not be compulsory. Gross
NHS App
I find the app easy to navigate and locate what I need
Need your own virus checker first?
I have been a keen user of online services for many years and would be keen to do so with the NHS. But what hope is there from a health service app whose terms allow the infection of your device with a virus without taking responsibility. I can only hope this NHS attitude does not go beyond its software. Was about to give the app another try, but I kept being directed from being logged in back to its login screen and then told I’d made too many login attempts.
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Cannot verify who I am
Whilst trying to prove who I was, the app would never go past the “send video saying these numbers” part. So no way to be able to prove who I am and use the app correctly
Grgh4
Benn using the app for a long while, both for the wife and myself.
Navigation very easy, use it for both profiles. Hospital communications, letters and appointments all ways easy to read.
Prescriptions very good, never any faults.
Recommended.
Just an update, I have a cream for a skin cancer prescribed from the Hospital, only use it as a when I get eruptions on my skin.
However when I tried to get a repeat prescription this last time, met with a refusal from my clinic and a referral back to the Hospital.
Personally I have been treating myself with this cream for the last 4 years, as and when the need arose, so to be sent back to Hospital for a malignant cancer,seems such a waste of a surgical teams time.
Navigation very easy, use it for both profiles. Hospital communications, letters and appointments all ways easy to read.
Prescriptions very good, never any faults.
Recommended.
Just an update, I have a cream for a skin cancer prescribed from the Hospital, only use it as a when I get eruptions on my skin.
However when I tried to get a repeat prescription this last time, met with a refusal from my clinic and a referral back to the Hospital.
Personally I have been treating myself with this cream for the last 4 years, as and when the need arose, so to be sent back to Hospital for a malignant cancer,seems such a waste of a surgical teams time.
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