A Little Late
So the app has now been updated to be compatible with iOS 26 and Liquid Glass one month after iOS 27 was released so very few people are using iOS 26 anymore. Surely releasing an update to be compatible with the latest iOS version would have been better not wait a until a year later, so we can assume that on the release of iOS 28 they will update the app for iOS 27.
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Ffourqtwo
Garbage
It never ceases to amaze me how difficult the NHS manage to make healthcare.
Between the instructions given by my GP surgery completely mismatching the options and steps presented on both the Patient Access website and app, to being directed towards a MFA app where a subscription is needed, whereby said MFA app authenticated only the very same details I had inserted in on the Patient Access app only seconds before on the same device (so what exactly is the point im authenticating, particularly when you already sent me a code by text to my registered mobile phone number?), to then inserting my login details and MFA code to being unable to sign in receiving this notification: “Sorry, we weren't able to sign you in at this time. You have entered incorrect details, please check and try again. If you're having problems logging in, contact your practice for assistance.”
So yep, all in all, complete garbage.
Is it the same lot running this app that also did the track and trace app during the pandemic? That was rubbish as well.
As British citizens, we just want things to be straightforward. Just don’t completely make a mess of things. Its pretty simple. But here we are, yet again, a complete screw ip by the people in charge of a fine British institution. We’re all getting fee uo of the nonsense. Do better.
Between the instructions given by my GP surgery completely mismatching the options and steps presented on both the Patient Access website and app, to being directed towards a MFA app where a subscription is needed, whereby said MFA app authenticated only the very same details I had inserted in on the Patient Access app only seconds before on the same device (so what exactly is the point im authenticating, particularly when you already sent me a code by text to my registered mobile phone number?), to then inserting my login details and MFA code to being unable to sign in receiving this notification: “Sorry, we weren't able to sign you in at this time. You have entered incorrect details, please check and try again. If you're having problems logging in, contact your practice for assistance.”
So yep, all in all, complete garbage.
Is it the same lot running this app that also did the track and trace app during the pandemic? That was rubbish as well.
As British citizens, we just want things to be straightforward. Just don’t completely make a mess of things. Its pretty simple. But here we are, yet again, a complete screw ip by the people in charge of a fine British institution. We’re all getting fee uo of the nonsense. Do better.
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PPokerLad1
Down again, not fit for purpose.
App is so inconsistent,logging in can be such a lottery. Timing out despite all updates and superb network connectivity. This should not happen considering what it is supposed to provide.
Fffffere
Update
Really good App.
Cannot log in after the latest Apple iOS update.
Loops back to sign in after Authenticator input.
This is now happening again.
30 Sep 2026.
Cannot log in after the latest Apple iOS update.
Loops back to sign in after Authenticator input.
This is now happening again.
30 Sep 2026.
AUAndy Gibbs UK
Cannot order repeat meds
Was working ok, but usually slow, today it won’t let me order repeat medication,it comes up with messages about the pharmacy not completing dispensing medication & other message, I successfully ordered via NHS app instead
BBatemansxxxb
