AsteraApp User Reviews

Customer Experience

Positive experience28.2% of reviews
Neutral8.5% of reviews
Negative experience63.4% of reviews

~ Based on 71 written reviews from the US App Store.

Is AsteraApp Safe?

AsteraApp has mixed safety signals based on user ratings. AppsHunter Safety Score for AsteraApp is 53/100.

This assessment is based on 51 user ratings, with an App Store average of 2.3/5.

Safety Analysis

29.4% of ratings point to a safe experience
2.0% of ratings suggest some concerns
68.6% of ratings point to a risky experience

~ Based on 51 App Store ratings for AsteraApp.

Is AsteraApp Legit?

AsteraApp appears legitimate, with a few gaps. AppsHunter Legitimacy Score for AsteraApp is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bad app

One of the worst apps a company could ever put out.

Cumbersome

One of the most cumbersome apps, compared with Arri, Nanlite and Aputure Astera is definitely the worst

Awful

This app is actually almost unusable and often literally unusable due to the app crashing on multiple different devices. App uses an INSANE amount of battery life when doing nothing phone or tablet quickly heat up literally more than any app I have. There are also bugs where connection drops out when very near or info displayed for fixture status is inaccurate or won’t update.
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Eats battery

App is okay, but eats phone battery fast.

Stürzt dauernd ab.

Eigentlich ein gute idee aber leider im professionellen Einsatz nicht zu gebrauchen da sehr unzuverlässig. App friert dauernd ein oder sucht nach der Blutoothverdindung. Wir haben es mit verschiedenen Geräten (iPads, iPhones) probiert. Lässt sich leider auch nicht über die usb Buchse verbinden (nur zum Laden).
Das hört man auch von anderen Usern. Bitte liebe Entwickler*innen guckt doch mal ob das nicht besser geht.
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Full of features but frustrating

Firmware updates are a nightmare with the app and the quick disconnect between the app and the bluetooth bridge really create a headache

What did you do

Used to be great, now the app interface to devices is so laggy and battery readout very slow to update. Never had an issue with the app and ax3 when I first bought the devices now it’s hard work

What a joke

I create targets for my lights for previewing before the CRMX controller moves over and the app throws the lights into random groups on it meaning I now how to spend more time fixing the errors the app made instead of just doing what it told. DO NOT USE unless you are desperate

Really? Leading lighting company create such a bad app?

It’s bananas how hard it is to actually connect a Nyx bulb to this app. Nothing about this app makes sense - from the awkward, dated UI to an extremely frustrating blue tooth experience.

Wastes so much time, not user friendly

I hate this app with a passion, so un-intuitive, un-user friendly and overall bad. Wasted so much time on set & kept disconnecting from my tube light

It’s now or never Astera

It’s bad apps like this that cause people to switch to inferior lights that at least can be controlled by a well designed app. Astera better catch up or they’ll be left in the dust.

Аккуратно

На 15 pro и iPad pro m1 на определенной прошивке сжигает астерабоксы.личный рекорд : 4 астерабокса подряд за 3 сьемочных дня

Terribly Designed App

Given the cost of Astera lights, it’s astounding how terribly designed this app is. Not intuitive at all, and requires all kinds of wacky workarounds to achieve simple tasks like removing the amount of lights in a group. Really baffling how terrible this app is after spending several thousands of dollars on their lights.
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job lighting crew💡🎥

Turkish Language Support Please🥲

Disconnects reliably.

Addressinng will take twice as long as expected because the app will simply disconnect from the astera box every 5 minutes, and the only reliable way to reconnect is to forget the device and pair again. (it’s best to have that written down on you at all times) At best Ive had to do this once every 15 minutes, at worst every 5 minutes. Do NOT lock your phone while using the app.
I’m giving it two stars because when it works, it’s actually quite handy.
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Awful app

This app is a waste of time. The only thing it is good at is making your job harder. Filled with bugs and intermittent connection problems. Address and configure your fixtures manually cause this ain’t it.

Keine Verbindung

Ich stelle an der Lampe CRMX & DMX bei Input ein die Bridge findet die Lampen, aber in der Übersicht sagen die Lampen Nich Verbunden, obwohl ich sie über die 💡 identifizieren k.ann.
Schrott!

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Teşekkürler

Horrible

Designed by people who have no clue what lighting people need. Convoluted app with an atrocious, criptic interface which works sometimes and other times not. Somewhat related, pairing to Titan tubes using Asterabox can be easy or an abject failure. Solution?… try the exact same thing five more times… then maybe it will work?
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Hardly works

This app isn’t great and is very frustrating. Take forever to connect with the lights and will disconnect from the wireless box randomly. Nothing seems to keep it connected enough to actually update or control the lights.