Aston Martin User Reviews

Name: Aston Martin
Rating: 2.9 (17 reviews)

Aston Martin

Aston Martin Lagonda Ltd.

🔧 Utilities

🌟 Lifestyle

Customer Experience

Positive experience23.1% of reviews

Neutral0.0% of reviews

Negative experience76.9% of reviews

~ Based on 13 written reviews from the US App Store.

Is Aston Martin Safe?

Not enough ratings yet to assess Aston Martin.

Is Aston Martin Legit?

Aston Martin appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Aston Martin is 75/100.

Based on 75 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App Review

This application has been working fine for me. I own two vehicles and I don’t have any issues. I think this application looks better than its competitor but that’s just me.

fdebian

6 months ago

Response from developer

Hi, thank you for your positive review. It is great to know that you are enjoying our app so much.

Server connectivity issues

Picked up my new Aston and the app was working well for about 3 weeks and then it kicked me off with a message saying that it can only be used by Aston owners and that I should contact my dealer. Have reached to dealer several times and they have tried to reset but no luck. Very disappointing for an ultra luxury brand.

Kayman123

6 months ago

Response from developer

Hi, We are sorry to hear you are having issues with your app. Please contact us via appsupport@astonmartin.com so we can get you back up and running in the app.

Works Intermittently

I’ve used car connectivity apps for over a decade now and though Aston Martin’s tech is theoretically the most recent generation it is the worst performing system I’ve ever used.

The app disconnects from the AM server all the time and there’s no way to manually reconnect. And when the app is connected, I’ve never actually gotten it to lock or unlock my doors. The only thing it’s good for is giving me the location of the car and the range of the gas tank. You need to do better, Aston Martin…James Bond would not be proud.

Bizusc

7 months ago

Response from developer

Hi, please reach out to us directly using the support, email, appsupport@astonmartin.com. Alternatively, contact your dealer who will be able to assist and we can rectify the issue you are experiencing.

App

The app doesn’t allow me to complete the registration process. Is says;

“Something went wrong trying to retrieve the status of your vehicle” this is a huge problem!

DanTDM j

9 months ago

Response from developer

Please reach out to us directly using the support email or via your preferred dealer so we can assist getting your issue resolved and get you set up in the app.

Great App

Took a while to get set up but once in the app is nice. Some useful features that I would expect to be there. Having it on the watch is really useful.

Vantage8007

10 months ago

Greatly improved

This is a much better version than the earlier versions of the app. Connection to the car is better as is performance. The new features are a nice addition and bring it closer to where it needs to be. Features missing are sending a destination to the car sat nav and preconditioning of my climate.

Reeve821

2 years ago

Does not connect

The app stopped connecting to my three-month old DB12 one day, and has not worked since. Dealer is at a loss. Emails to Aston went unanswered. It seems that the issue is at the app level, possibly affecting multiple customers. An honest acknowledgement from Aston would make sense, so owners don’t think there is something wrong with their car, and allows the firm to buy some time as bugs and kinks are worked out. This experience has soured my view of the brand.

NYuser100

2 years ago

Response from developer

Hello, We are sorry to hear you are having this issue. Please reach out to us directly via appsupport@astonmartin.com and we will happily assist.

The Unconnected Car App

I just took delivery of a new DB12 Volante and the tech in the car is generally excellent (a few glitches here and there but overall really good). The connected car app however doesn’t complete the connection and goes into a loop when asked about data analytics and then just times out. I contacted the dealer and their “working on it” but this is taking way to long to resolve. I’ve tried deleting and reinstalling and get the same result. Not impressed and does not bode well for the rest of the experience when and if it ever does connect.

OT997TT

2 years ago

Rubbish app

Does not connect with car. Reloaded app several times. My Landrover app is way better

Fast Gareth

2 years ago

Does not work on DB12

It worked for a few days then stopped, no one seems to be able to help.

Belsbush

2 years ago

Useless

Nothing works here .... hasn't for ages . New DB12 owner

PK64

2 years ago

Junk

Absolutely appalling app. Makes the Ford app look like it could program a NASA space shuttle.

Christophoros P

2 years ago

Response from developer

Thanks for getting in touch. Please reach out to us directly using the support email or via your preferred dealer so we can assist you getting you set up in the app