APP doesn’t function on all devices
The app used to work well in China on my Apple phone, iPad and MacBook, using either TCP or UDP. Now it only works on UDP and only on my iPhone. It doesn’t work at all on my iPad. Server options are not the same on iPad as iPhone and there apparently hasn’t been a software update for a year. The only reason I gave one star was because at least it still works sort of on my phone.
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NNot-so-pleased
sucks in China
not stable in China, not worth it
胚胚芽.bs
So much wasted potential 🤦🏻♂️
The app does not connect. Even when it says "ON", there is no way to tell that it is actually connected because nothing connects -- no Google, no Instagram, no YouTube, nothing. I live in China and rely on a VPN for work and entertainment, and the only consistent thing about this one is how inconsistent it is. There is no way to run a speed test, nor to test any actual connectivity. I can't even see which locations might work best for me because there simply isn't a way to check for that; you just have to hope for the best! You have to keep trying to connect to different servers, one by one, and hope one of them doesn't give you an error... Which unfortunately is very rare. And when it does actually connect, and the apps work with it on, it doesn't stay on for long. It's guaranteed to disconnect. Very unstable, to say the least.
Now, I do want to say that I subscribe to Astrill because it works great on a desktop. That's where it shines, actually. But on mobile devices, ha, good luck! I can't even watch a 30 second Instagram clip without it pausing to load, often taking longer to do so than the clip itself. I do also have to contextualize that the problems mostly stem from a 5G connection. It's more stable via WiFi, but that's not really an option when I'm in a car on the way to work and I need to check my Yahoo (which is banned in China) email for work.
I don't understand why there hasn't been any significant updates to the app, which signals to me that the developers don't really care about supporting it. It's baffling, really. Some simple accessibility options, speed tests, or even a "HELP" option would go a long way... But nah, who cares, the app is what it is, why change it?
Well, message received, guys. Loud and clear. You don't want us to use your mobile app in China; I get it now. I've been a subscriber for years and I've always had this 5G issue with the phone app, and there doesn't seem to be any interest in improving the experience for a long-time customer, let alone a layman who just wants Google to work. Today was the last straw!
Thus, to anyone who might find this helpful: either use the desktop version, or STEER CLEAR of this mobile app altogether. It's garbage.
👎🏽👎🏽
Now, I do want to say that I subscribe to Astrill because it works great on a desktop. That's where it shines, actually. But on mobile devices, ha, good luck! I can't even watch a 30 second Instagram clip without it pausing to load, often taking longer to do so than the clip itself. I do also have to contextualize that the problems mostly stem from a 5G connection. It's more stable via WiFi, but that's not really an option when I'm in a car on the way to work and I need to check my Yahoo (which is banned in China) email for work.
I don't understand why there hasn't been any significant updates to the app, which signals to me that the developers don't really care about supporting it. It's baffling, really. Some simple accessibility options, speed tests, or even a "HELP" option would go a long way... But nah, who cares, the app is what it is, why change it?
Well, message received, guys. Loud and clear. You don't want us to use your mobile app in China; I get it now. I've been a subscriber for years and I've always had this 5G issue with the phone app, and there doesn't seem to be any interest in improving the experience for a long-time customer, let alone a layman who just wants Google to work. Today was the last straw!
Thus, to anyone who might find this helpful: either use the desktop version, or STEER CLEAR of this mobile app altogether. It's garbage.
👎🏽👎🏽
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DCDavid in China
User interface sucks.
Good luck figuring out what is wrong with it may show connected and nothing is accessible. Poor design.
Bbeach40
Extremely unreliable in china
Will never work on your cell phone in china, only on wifi
TTravis_coner
