Terrible App - Lacks Features & Extremely Unreliable
The IOS App is a far cry from the services they offer on their Windows app. No option to switch different protocols such as from StealthVPN vs OpenWeb, missing servers that are available on the PC, and the majority of servers are unusable. For how expensive it is, the service performs extremely poorly and inconsistently. It worked well initially but now who knows if it will or not. Honestly infuriating!
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Super unstable, super slow
I don’t know what’s the point to pay for it
Consistent For China
Astrill is the most expensive app for access to the free and uncensored internet. But it is consistent and lasts even through the more restrictive times of year in China - during political meetings, sensitive dates and holidays. Clunky, old, rarely updated, but reliable.
Unreliable
It’s so unreliable.
Doesn’t work in China
Astrill doesn’t work in China at all as of October 6, 2026.
Non China optimised
As many others have reported, yet again the service has crashed in China. Shows as connected but in reality it is not. Works ok on computer but not on the app. Considering the cost service is poor. Never any compensation for lost time either. This is now the 3rd time this year it’s been down more than a week. Paying top price for the service you expect better than what is being delivered
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As bad as it can be
Virtually impossible to use
Still the Best Option in China
This app works for me most of the time. There are some inconveniences when I can’t get it to work at all. During October, I feel like it’s really inconsistent but I chalk that up to gvt crack downs during sensitive meeting periods. I’ve tried a lot of apps, this onehas been the best option for 5 years.
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Never worked
I’ve set up many VPN services across a number of devices. This is an archaic looking app with cumbersome set up and it never actually worked. I also never got my money back for the lack of service.
In china
It’s not working In china and the price is ten times more than other apps. Such a bad team
Doesn’t work
What a disappointment. So many people spoke highly of Astrill working in CHINA, and it kind of does, but not really. Consistently unreliable. You’ll spend 10-15 minutes turning VPN servers on and off trying to find one that actually works. And when you do find one that works, it won’t work with your favorite streaming service. Or it will work for about 15 seconds and then stop. Useless. The fact that the developers havent updated the app in over a year is all you need to know…
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Mobile: 1*, desktop: 5*
For starters, the desktop app is very good, I’ve rarely encountered any problems using the desktop app. The mobile app is a completely different story. It took 5 years for an update, no doubt after countless complaints. It spends more time giving you errors than actually connecting, and often times I get false connections where the app says it’s connected but it’s really not and then nothing will load, or it will connect just long enough to load a website and then false connect and be unable to load the next thing. Astrill is already really expensive and if you want it, I recommend picking it up on a Black Friday deal, but if you’re looking to use this primarily for mobile, you’re gonna feel completely ripped off for the price. For desktop though it’s worth it, and the only reason I still use the awful astrill mobile app is because it came with the desktop app.
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Worth app
Customer service really no responsible all they do what port and what did you use , are you guys dumb you don’t know what I use through my email , I have now three days without vpn really bad
Authentication Error
App worked well after you figure out all it's quirks. Now, it barely works. Most of the time when I try to use it, I just receive authentication errors.
Horrible service, iPhone app last update probably in 2014?
The iPhone app is barely usable. I have to guess with server is usable in an infinite list and when you find one that seems ok use it 3 seconds and it’s off. Awful and expensive service. Waste of money
Hasn’t worked in 2 days
It doesn’t work for my family or friends in China. It has sucked the past 4 or 5 weeks. Good luck emailing support, absolutely no help.
0
If your in China don’t bother with this vpn
Horrible servers
It does not work in China. I have troubleshooted so many times and am constantly left frustrated by how much time is spent trying to connect to their servers.
Overpriced. Almost never works in China.
Overpriced. Almost never works in China.
Unreliable
Useless VPN. Avoid. Completely unsuitable for China. Rarely worked. The design of the interface and annoying pop ups tell you everything you need to know about this app. Performance is so bad it’s borderline scam.
