Very patchy in China
I’ve personally had a lot of difficulty getting stable connection in Beijing. While it says it’s Australia, I get Hong Kong Google when searching.
connection not able to use at all now
Connection keep dropping. And app not being update over 10 months . Switch to heysocks
Inconsistent
The app is very inconsistent. I have contacted them and been told that what to do when the VPN is not working. Today it has worked terribly. For the cost I expected it to work much better than the cheap one I was using. It’s just as poor and inconsistent and I have spent over $200 Canadian dollars for the subscription. It doesn’t work more then it works. Disappointed
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Nice
Works very well in China too!
lame
I purchased Astrill VPN Client for use in China, for a two week vacation. The first time I connected everything seemed to go fine but then it only stayed connected for a minute or so, so I tried it a couple more times, having short connections and then none. That was what started 10 days of emails back and forth with Astrill with them sending me all sorts of “try this” cheat codes and hacks, different ways to login, resets, etc. etc. that by day 10 had amounted to over 30 email exchanges, and only a couple very short logons. On Day 11 they offered online support, which, if I had known existed, I would have asked for at the beginning. However, they sent a link for the wrong platform so I had to wait another day, and by now I was in the final 2 days of my vacation and they were wanting me to get online to troubleshoot. It was too little too late. Had they let me know 10 days earlier everything probably would’ve been great. But as it is, I would warn against Astrill VPN in China, and know that their customer support is polite, but almost completely ineffective.
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Android app is garbage, requires force stops to even open. China sometimes works.
I am an Android user writing this from a spare iPhone since the Google Play app page does not even exist for Astrill. It is hard to find where to download the .apk file (after you login to their desktop site > Android page). I used it while in China. It seems to work sometimes, constantly need to change servers like Korea in NE China & Taiwan or HK in SE China. I used StealthVPN mostly, sometimes OpenWeb and auto along with free Cloudflare WARP VPN as Astrill often gets stuck connecting or logging in to the desktop or mobile app. Astrill is blocked in China so you will need another VPN to login to the app first. The UI looks very old, clunky and old school Developer driven, I am from an IT background and it still makes me think each time. On Android the app becomes unresponsive MANY times. There doesn’t seem any way to auto-update it either. Often I am force stopping the app on Android and even Mac because it just creates an unusable connection and gets stuck in China. WARP kind of saves it but it’s cumbersome relying on 2 or more VPNs ESPECIALLY given Astrill’s HIGH AUD $56/month price with no refunds. They also don’t let you remove any billing card but say they do not auto-charge for subsequent months.
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Tom
I’ve had to contact ASTRILL on 2 occasions for help. I was not able to connect to the Internet. On one occasion it was an hour and a half. The other was 45 mins. Spent and was refereed to a Senior analyst for assistance. I ended up fixing it myself.
I am not a computer person. To be very honest, if Surfshark did not fail me in China I would be using them. They were very capable in Assisting me when I had problems.
I am not a computer person. To be very honest, if Surfshark did not fail me in China I would be using them. They were very capable in Assisting me when I had problems.
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AVOID! Very Poor App and Very Poor Customer.
Doesn’t offer the OpenWeb or StealthVPN Protocols on any iOS device. Which is the only reason to choose Astrill over multiple cheaper options. No refunds offered and Customer do not help. Research alternatives. Don’t waste your money.
Did not work at all
Fortunately NordVPN worked fine, so that I could keep up with work, etc.
I used a foreign data plan, and had everything set up before we went to China, but this seems to be a very slow product outside of China, and non-functional inside of it.
I used a foreign data plan, and had everything set up before we went to China, but this seems to be a very slow product outside of China, and non-functional inside of it.
Terrible product, terrible service
I have been using VPNs for 20 years and this by far the worse. Good luck getting any reliable connections and they refuse any refunds no matter how much trouble you have with it, so be warned.
Very satisfied
Really reliable and great when abroad. Thoroughly recommended. Works great on iOS, iPad OS and MacOS.
Does not work at all wast of money
Does not work in china, I was trying to have a 7 day free trail to see how was the performance never received the sms and impossible to resend one so eventually I paid for a 1month trial and it is trash it does not even connect it does not work and I wasted 34 euros
Astrill VPN
Waste of money. Completely useless.
Doesn’t work at all
Complete scam, do not buy
Simplicité, Efficacité, Nombreux serveurs
Pas d’esbroufe visuelle, une performance réelle testée depuis plus d’un an en Chine. Indispensable
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렉이 좀 걸릴때가 있는데 한국서버나 근처에 있는 나라 서버 하면 잘 터져요.
로그인도 쉽고 키기도 쉽고 서버 바꾸는것도 쉬운데 왜 리뷰가 안좋은지 모르겠네요 ㅠ
아 그리구 앱 안에 환불 기능이 있으면 좋을것 같아요! 여기 리뷰 보니까 환불 원하시는 분이 많은거 같아서요!
중국 같은데 사시는 분이나 놀러 가신 분 1달만 해보세여! 그 다음에 좋으면 1달 연장하구 그러시면 문제가 있어도 다른 걸로 갈아타실수 있으니까! 그러시면 될 것 같습니다
이 긴 리뷰 읽어주셔서 감사드리고 이 vpn 만들어 주신분도 넘 감사해요!!!!!
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Good
Annoying reminder to rate the app, that cost a star. App works well.
Very good
Lots of options; works in China, though you may need to restart it to make some changes.
unusable at the moment
for China not usable, no server works.
Unreliable
I’m in China, so I need a VPN all the time. When Astrill works, it works. When it doesn’t, it doesn’t. No recognizable pattern to when it will or won’t.
