Astrill VPN Client User Reviews

Customer Experience

Positive experience24.0% of reviews
Neutral9.7% of reviews
Negative experience66.3% of reviews

~ Based on 1,445 written reviews from the US App Store.

What users say

Is Astrill VPN Client Safe?

Astrill VPN Client appears mostly safe based on user ratings. AppsHunter Safety Score for Astrill VPN Client is 74/100.

This assessment is based on 606 user ratings, with an App Store average of 3.7/5.

Safety Analysis

68.0% of ratings point to a safe experience
5.8% of ratings suggest some concerns
26.2% of ratings point to a risky experience

~ Based on 606 App Store ratings for Astrill VPN Client.

Is Astrill VPN Client Legit?

Astrill VPN Client appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Astrill VPN Client is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Very satisfied

Really reliable and great when abroad. Thoroughly recommended. Works great on iOS, iPad OS and MacOS.

Does not work at all wast of money

Does not work in china, I was trying to have a 7 day free trail to see how was the performance never received the sms and impossible to resend one so eventually I paid for a 1month trial and it is trash it does not even connect it does not work and I wasted 34 euros

Astrill VPN

Waste of money. Completely useless.

Doesn’t work at all

Complete scam, do not buy

Simplicité, Efficacité, Nombreux serveurs

Pas d’esbroufe visuelle, une performance réelle testée depuis plus d’un an en Chine. Indispensable

이거 vpn 최고임요!

안녕하세요! 저는 아버지 주재원 땜에 헝가리에 있는 잼민입니다! 헝가리에선 메시지가 안되서 카톡 없는 친구들이랑은 연락을 하기가 여러웠는데요, 이거 vpn 키코 한국 서버로 하니까 문자가 보내지더라고요!!

올해 한국 놀러갔다가 중국 잠시 들렀는데 이거 쓰고 편하게 게임 하고 있어요😎
렉이 좀 걸릴때가 있는데 한국서버나 근처에 있는 나라 서버 하면 잘 터져요.
로그인도 쉽고 키기도 쉽고 서버 바꾸는것도 쉬운데 왜 리뷰가 안좋은지 모르겠네요 ㅠ

아 그리구 앱 안에 환불 기능이 있으면 좋을것 같아요! 여기 리뷰 보니까 환불 원하시는 분이 많은거 같아서요!

중국 같은데 사시는 분이나 놀러 가신 분 1달만 해보세여! 그 다음에 좋으면 1달 연장하구 그러시면 문제가 있어도 다른 걸로 갈아타실수 있으니까! 그러시면 될 것 같습니다

이 긴 리뷰 읽어주셔서 감사드리고 이 vpn 만들어 주신분도 넘 감사해요!!!!!
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Good

Annoying reminder to rate the app, that cost a star. App works well.

Very good

Lots of options; works in China, though you may need to restart it to make some changes.

unusable at the moment

for China not usable, no server works.

Unreliable

I’m in China, so I need a VPN all the time. When Astrill works, it works. When it doesn’t, it doesn’t. No recognizable pattern to when it will or won’t.

没有速度测试

There is no ping test and speed test, as in the Mac version of the app. So it is hard to tell which server is available. It is sometimes very frustrating not be able to find one working. And the server list is different between the Mac and the iOS version

Great service, terrible app

This VPN works when others don’t and is a great VPN service. However, the app is clunky, outdated, and lacks features (eg speed test) and settings (eg site filtering) that the desktop app has. Additionally, the VPN regularly gets “stuck” on and can’t be turned off either in the app or the iOS VPN screen. The only way to get it off when this happens is to turn off data and WiFi, then it’ll give an error that turns the VPN off.

Given how expensive the VPN service is, I expect a better app.
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Response from developer

There's a new version 2.2 which is compatible with iOS13 and was released several weeks ago. It also fixes login issue. If you haven't updated already, please do so. If you need assistance with updating, please contact our support.

nice

Work in some blocked areas, hope you will perform better

It doesn’t work properly and I they know it.

We’ve used Astrill since 2019 but this will probably be our last year with it. Pre-Covid it was fairly strong and reliable. Since 2022 it has increasingly dropped in quality. Some days it’s about as good a third-party, free vpn off of the Mac store, just with an annual subscription fee. What’s worse is I get the impression the support service isn’t really looking to deal with their customers or problems in general. Everything has gone down, bar the price tag. It’s a shame because it was easily one of the best VPNs at one point. What happened? The owners of Astrill must surely know it is not optimized and doesn’t work properly. Shameful.
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Good vpn

Now stop asking me to review it

It is really slow.

I downloaded this VPN, thinking that I will have the stealthVPN and kill switch feature. I payed 45 CAD for this piece of trash. It doesn’t even have these 2 features on IOS. And it said it allowed “5 devices” But it only allowed one at the time, maybe I read it wrong. But, the VPN could only allow 1 device at the time, for me at least. The VPN is just really slow it takes 10 whole minutes just to upload pictures on Discord and then it doesn’t even upload it. Same with Youtube, it just keeps getting stuck. I really had high expectations for Astrill.
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very disappointed

I’ve used this VPN for 7 years. Why is there no auto-renewal/renewal option on iOS? You recently shut down Alipay, which has left me unable to continue purchasing and using the service.

Simply amazing!

I used multiple VPNs in China, this one stand out as the best! Love it.

THE vpn for China

Pretty much the only VPN that works consistently in China. The UI is extremely simple but don’t be fooled by that.

It can have inconsistencies but oh well, such is life in using a VPN in China.

4 stars because the price is really expensive, 30 USD per month and more if you want the VIP package.

Critical need

Self-explanatory. Pay the extra few bucks and get service. I’ve tried them all but they have a dedicated IP or two or a few just for you. When you a-b-s-o-l-u-t-e-l-y need service.