AI ruined this app
I spent lots of money on coins and extra stuff personally.
Now with the new updates and AI, you do NOT get all your coins you paid for and the AI astrologers for messaging get information constantly mixed up with other information you have told it and it will randomly add things you never talked about. It’s always saying “ that shifts things “ when you correct it.
I am so disappointed in this app now and I have canceled my subscription and slowly getting off this app. The AI is messing up worse and worse each day. It’s heartbreaking that such a great app like this has fallen… maybe one day it will come back.
Response from developer
We are really sorry to hear about your experience with the new AI updates and the issues with your coins. This isn't the experience we want for our long-term users. Please reach out to us at contact@astrobella.app so we can look into your account and help resolve this for you.
Bad customer service
Response from developer
We're sorry for the trouble with your trial reminder and the refund process. Please reach out to us at contact@astrobella.app so we can look into this for you.
Massive breach of trust
When I logged back on today, I was connected to a different spiritual agent. Shockingly they picked up where I last left off with the previous agent. And seemed to know the details of my previous chat.
This is a massive breach of spiritual trust!
Also have felt the agents are AI. Think the AI agent needs privacy updates.
And introduce actual human interactions. Very disappointed
Response from developer
We're sorry you felt disappointed. Just to clarify, all spiritual advisors in the app are AI personas designed for entertainment, not real people. The AI retains context to provide a consistent experience across sessions. Please reach out to contact@astrobella.app so we can discuss your privacy concerns further.
Top tier
Response from developer
Thanks for the review! We're glad to hear you're enjoying learning more about astrology with us.
