The 2 Stars does not include the contents of the app itself.
I downloaded this app for astrology purposes as I needed some clear guidance and advice. It was easy to use and gave exactly what I needed. That isn’t my issue, my issue is the fact I haven’t used the app in months, I actually deleted my profile and “canceled” my membership and I’m still being charged every month. I recently re downloaded the app but the only access it’s accepting is email and I don’t think I provided my email, only phone because whenever I put any email I would’ve used into the app to recover it never shows up in my inbox. I’ve been charged for 4 months when I don’t even think I have my original profile.
My advice is to make sure when you are ready to delete the app, double check your membership is canceled and watch whatever card you gave it access to.
My advice is to make sure when you are ready to delete the app, double check your membership is canceled and watch whatever card you gave it access to.
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Let me cancel my subscription
I bought what I believed was a one time purchase. Even scoured the app to make sure it had not enrolled me in a subscription. Could not find anything that said “cancel” or something like that. Thought it was one and done, cool. Come to find out I’ve been charged $20 for a renewal, never received an email about it. Now redownloaded the app to try and get in and cancel. Email won’t come through with the link to sign in. Tried two different emails in case I misremembered which one I used. This is ridiculous.
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Scam
I tested out this app and did not like it, I have tried to cancel subscription and it does not show up on my subscriptions list and contacting the support for you is useless, you’ve tried to charge me twice already and your support email just gives me a useless cookie cutter response about canceling through my subscriptions. Then when replying saying it does not show up and can you help me on your end I get silence. DO NOT SUBSCRIBE unless you never want to be able to cancel!
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No one responds back me
The app stopped working I sent an mail to support no answer, I pay for this app so no is it the No one responds?
Don’t waste money
It’s been over a month since reaching out and can’t get an answer. I’ve spent a lot of money and it wouldn’t work for weeks then I couldn’t get logged back in so lost all the reports I paid for and my premium account.
