sucks
this ap sucks to navigate
Bad for blind people
Not accessible with voice over on Apple products
Declined
Card keeps declining, no explanation of why. No indication of how to rectify the issue. So frustrating.
No current software support
Would be nice if the app stayed updated. Can’t log in anymore.
Used to work. Now requires update ? But there is none
.
Unable to log in
The app prompts me to update, but there’s no update available. It says there is a connection issue with the server, and it has been this way for over a month.
Horrible
This app does not work! Keeps saying to update and still won’t work!
Worked great, until it didn’t . . .
It was really helpful to see my HRA balance, then it just up and stopped working. It keeps saying “make sure that you are running the latest version”, then when you click “update” in the same notification it brings you to this page where you can clearly see that the last software change was in 2018.
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Can never log in!
Every time I log on , a pop-up screen appears saying to make sure that I have the latest version of the app. However, when I tap ‘Update’, it takes my to the App Store where there is no other version available. So when I click on ‘open’ from the App Store, the same pop-up reappears and it’s a never ending cycle that gets me nowhere and won’t connect to the server. The app is utterly useless and I cannot check on what my balance is on my card. When will there/will there ever be an updated Asure WealthCare mobile app? And if so, when?!?
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Not helpful
Same thing as frustrated is happening to me. No customer support available, app support leads to logon online and the phone number is invalid. Super frustrating!!
Worked for a while, now will not rumor update
This app worked very well for several months. I tried to use it the last half of December until now (when I really need it) and I’m stuck in the loop other reviewers describe to verify I have the updated version, but there doesn’t seem to be an updated version compared to what I have, and I get a server error. I have an iPhone X. App Developers, help, please!
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Not working
I am also having the same “infinite loop” problem of not being able to login now like the person above mentioned.
I agree with Frustrated
I’m having the same problem as Frustrated.
App is broken
Used the app several times, now it continues to tell me to update even though I am running latest application. Ive even removed and downloaded the application again.
Needs updating
Won’t let me open the app now. Keeps telling me to update but the App Store tells me it is updated. Very frustrating. Cant check my balance or add a receipt that I need to add. Please fix this problem!
Disappointed
App was working great and now all it will do is tell me to update. I am on the latest version.
Boooooooooooo
I was having the same issue as others and got a message saying I needed to update to the latest version, now I’m unable to upload a picture receipt for my claim, meaning I won’t be reimbursed in a timely manner. Fix your app!!!
Won’t open
I’ve reinstalled and tried over and over and it won’t even open. Constantly force quits now
Easy to use
The app is very useful! I’m able to keep track of my balance, view my transactions and submit my claims for reimbursement.
Terrible
Can’t even open the app now. Keep getting the error that it needs to be updated. Click on the update and it says open. Well I can’t open it. What good is an app if it can’t open? Wish I could give it 0 stars.
