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AT Mobile

AT Mobile

Go by Bus, Train, Ferry + more

556 ratings
211 reviews
✈️ Travel
🗺️ Navigation
Free

Details

  • Released
  • Updated
  • February 26, 2017
  • August 27, 2026

Features

Developer

Auckland Transport
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AT Mobile screenshot #8 for iPhone
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About

Plan and track journeys across Auckland's public transport network, including buses, trains, and ferries. Discover walking, cycling, scooter, and car-sharing options. Manage your AT HOP card balance and receive real-time disruption alerts for a smoother commute.

✓Journey planner for bus, train, ferry, bike, and foot
✓Real-time service departures and live tracking
✓Shared scooter, bike, and car location checks
✓AT HOP card balance management and top-up
✓Disruption alerts and train line status updates
✓Saved favorite stops and routes
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What users say

Summarized from real user reviews of AT Mobile. Based on 556 reviews and a 4.7/5 average, it highlights the 3 positives and 7 negatives reviewers mention most about this Navigation app.

Positive things

  • 🚀Helpful for planning long bus journeys
  • 👍Convenient app for public transport
  • 🎅Nice festive touch with Santa hat on bus

Negative things

  • 🐛Buggy journey planner, freezes and disables features
  • 🐛Live departure tracking often unreliable or unavailable
  • 🐛Frequent crashes and glitches
  • 🐛Slow and unresponsive at times
  • 🐛Inaccurate timetable information
  • 🔋Drains battery when location tracking is on
  • 💳Online top-up and payment issues
See all reviews
+1

What's New in AT Mobile

1.46.2

August 27, 2026

We’re continuing to work hard on improving the AT Mobile app to make it easy for you to move around Auckland. Journey directions ending in the new CRL stations will include named exits to help you find your way in the new stations.

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User reviews

Most RecentHighest RatedLowest Rated

Times not accurate

Times not accurate on app
Iroam_gamedayIroam_gameday

Can’t View HOP Card

I cannot view my HOP card on the app as it tells me it is not registered, and that to register it I must update my details in MyAT HOP first. However, when I go to do that, it just refreshes the page and the update never actually goes through, meaning my card just doesn’t get registered and I still can’t view it. This is causing me major issues as I cannot cancel my automatic top-up or view my progress towards the weekly $50 cap, and I have tried countless times to report this issue or try and find a solution but nothing has worked and no one has looked into it.
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p@r@k33tp@r@k33t

Really? Still no iPad support?

Still two significant defects/omissions: no iPad support. sounds like one omission? Well, one is the fact that the app doesn't adapt to the iPad's screen size to show more info instead of just making everything bigger. The other is the fact that the journey planner feature on AT's website *also* doesn't work on an iPad. Why do you hate iPads, guys? Until you get over this, 2 stars only for you.
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CJ_NZCJ_NZ

Timing

Inaccurate timing of bus arrivals which is making me late for work
Tearoha.ahumaiTearoha.ahumai

finally

Finally
grey lynn electronicsgrey lynn electronics
See 206 more reviews

Developer apps

AT Park
AT Park

by Auckland Transport

🔧 Utilities

(98)

See developer apps

User experience

🐞

Reported Bugs

4 issues

Journey planner not working, showing no results

Bug

Live departure information not loading or disappearing

Bug

Inability to top up cards online or through the app

Bug

App freezing or crashing frequently

Bug
✨

Requested Features

6 requests

Integrate with Apple Pay and Google Pay

Feature

Allow deleting old/unused cards

Feature

Improve journey planning with more route options

Feature

Provide more prominent disruption notifications

Feature

Add dark mode

Feature

Improve location tracking accuracy

Feature

FAQ

What does AT Mobile do?

AT Mobile helps you navigate Auckland by planning and tracking journeys across AT Metro bus, train, and ferry services. It also integrates options for biking, walking, shared scooters, bikes, and cars, making it a comprehensive travel companion.

What are the key features of AT Mobile?

Key features include a journey planner that suggests routes by various modes of transport, real-time departure information and live service tracking, the ability to check and manage your AT HOP card balance, and disruption alerts for your frequently used routes.

Is AT Mobile free to use?

The app itself is free to download and use. While the app facilitates managing your AT HOP card, which requires funds for travel, and integrates with third-party shared mobility services that have their own costs, the core journey planning and tracking functionalities are provided at no charge.

What devices is AT Mobile compatible with?

The app is designed for mobile use, implying compatibility with most modern smartphones and tablets that run on major operating systems like iOS and Android. Specific version requirements would typically be found on the app store listing.

How can AT Mobile help me get around Auckland?

AT Mobile simplifies your commute by providing the best route options, whether you're using public transport, cycling, walking, or utilizing shared mobility services. Real-time updates and disruption alerts ensure you're always informed, and managing your AT HOP card is convenient.