AT Mobile User Reviews

What users say

Top reviews

too clunky

terribly clunky app, i try to top up my kids card, and i have to enter and verify my details and address every time, that is not safe nor convenient

Dangerous With No Seatbelts On The Buses

I do love the AT Transit System but I wish the buses would have seatbelts for everyone’s safety, yesterday I was on the 11W heading to the city and we ALMOST had a crash because someone cut us off, so we braked VERY HARD and the horned blared til we stopped but due to that sudden stop, I went into the seat in front of me, not hurt but shocked because I didn’t see it coming.
After all this, seatbelts SHOULD be necessary on ALL buses
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It tracks you all the time

A good app to help track your bus and figure out where you need to be and which bus you need to catch. Very precise with timing too but the app has to track you ALWAYS, which is totally unnecessary

Mr R

First time on public transport ever as I live in the regions. Travelling from the Davenport to the airport was simple with the help of the AT app.

Unauthorised top ups

Kept taking top ups even though we didn’t get below $10

rubbish

垃圾 指示标太小

Don't show correct buses from point to point

Don't show correct information about buses

Nick

It’s such a hard app to navigate through

Live!

I particularly like the live view since updating my AT app. Very useful to see where the bus is

服务态度好,车厢干净整洁,不拥挤

乘坐公共汽车🚌感觉很不错👍

Henry Mason

I rate this a five star because you hide the one the only Nicki Mason

Timetables Mean Nothing

I’ve been using the Auckland Transport app, and honestly, it’s become more frustrating than helpful.

Buses frequently leave stops before the scheduled time, which defeats the whole purpose of having a timetable. You end up missing buses even when you arrive early. On top of that, it’s not uncommon to see two buses of the same route arrive together — one packed and the other nearly empty. That just shows poor coordination.

The biggest downgrade is removing clear arrival times from the app. Now users are forced to constantly monitor the app, which is impractical and stressful. A transport app should make commuting easier, not require full-time attention.

Overall, reliability and usability have taken a hit. It needs serious improvement in real-time accuracy and basic scheduling discipline.
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Excellent plans but updates to follow

I LOVE the app and find it very helpful for me to get to my destination with buses and trains, I just can’t seem to find updates in the App Store so they need to update it because sometimes I click on the bell when there is a number on it and it says “you have no alerts”. One thing I LOVE using is the trains and I can’t wait for the CRL to open IRL, the app just keeps getting better and better 😀
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Has a bug with in the journey planner

Great app but the journey planner appears to have a bug where the buttons to refine search or change the arrival time/leave time aren’t responsive and can’t be changed.

Auto top fail

Impossible to disable auto top up

Please improve this app!

This app constantly freezes when checking bus routes options

Very good

👍👍

can be improved

the driver sometime miss stop when stop bus was clicked。

Inf

Should have more informations

Not exatly

Got there to new market from Albany main station. Then 75 to head to new market, but app made me drop out of bus i stop earlier.