Times not accurate
Times not accurate on app
Can’t View HOP Card
I cannot view my HOP card on the app as it tells me it is not registered, and that to register it I must update my details in MyAT HOP first. However, when I go to do that, it just refreshes the page and the update never actually goes through, meaning my card just doesn’t get registered and I still can’t view it. This is causing me major issues as I cannot cancel my automatic top-up or view my progress towards the weekly $50 cap, and I have tried countless times to report this issue or try and find a solution but nothing has worked and no one has looked into it.
Show more
Really? Still no iPad support?
Still two significant defects/omissions: no iPad support. sounds like one omission? Well, one is the fact that the app doesn't adapt to the iPad's screen size to show more info instead of just making everything bigger. The other is the fact that the journey planner feature on AT's website *also* doesn't work on an iPad. Why do you hate iPads, guys? Until you get over this, 2 stars only for you.
Show more
Timing
Inaccurate timing of bus arrivals which is making me late for work
finally
Finally
App
Easy to use ones you start and spend time to navigate to learn how to use it 👍🏼
Timetables!!!
Instead of making your app very annoying to read by mixing languages, how about using the space to put ferry, etc, timetables on it.
Essential for using public transport
Good app, can be a bit challenging at first to figure out how to use all the features. I use this mostly to track busses and trains rather than to plan journeys.
too clunky
terribly clunky app, i try to top up my kids card, and i have to enter and verify my details and address every time, that is not safe nor convenient
An annoying bug
Works pretty well but too involved for what should be be some simple tasks. Not helped by me having to put my glasses on just to undertake some basic lookups.
But biggest issue is that, apart from nuking them in IOS settings, I cannot work out why I keep getting service notifications even though I have that option switched off in the app. I’m not in NZ right now, but I’m getting service notifications for services that are no longer of any interest to me.
But biggest issue is that, apart from nuking them in IOS settings, I cannot work out why I keep getting service notifications even though I have that option switched off in the app. I’m not in NZ right now, but I’m getting service notifications for services that are no longer of any interest to me.
Show more
Dangerous With No Seatbelts On The Buses
I do love the AT Transit System but I wish the buses would have seatbelts for everyone’s safety, yesterday I was on the 11W heading to the city and we ALMOST had a crash because someone cut us off, so we braked VERY HARD and the horned blared til we stopped but due to that sudden stop, I went into the seat in front of me, not hurt but shocked because I didn’t see it coming.
After all this, seatbelts SHOULD be necessary on ALL buses
After all this, seatbelts SHOULD be necessary on ALL buses
Show more
It tracks you all the time
A good app to help track your bus and figure out where you need to be and which bus you need to catch. Very precise with timing too but the app has to track you ALWAYS, which is totally unnecessary
Mr R
First time on public transport ever as I live in the regions. Travelling from the Davenport to the airport was simple with the help of the AT app.
Unauthorised top ups
Kept taking top ups even though we didn’t get below $10
rubbish
垃圾 指示标太小
Don't show correct buses from point to point
Don't show correct information about buses
Nick
It’s such a hard app to navigate through
Live!
I particularly like the live view since updating my AT app. Very useful to see where the bus is
服务态度好，车厢干净整洁，不拥挤
乘坐公共汽车🚌感觉很不错👍
Henry Mason
I rate this a five star because you hide the one the only Nicki Mason
