Rip off
Despite having accidentally signed up for a subscription and immediately explaining the problem and purchasing the correct multi-lesson package as intended, and after reaching out multiple times immediately in the aftermath of the mistake, the company refused to refund the $320 for the monthly service (on top of the hundreds dollars I spent on the lesson package the following day). The lack of understanding of a mistake, after correspondence about said mistake for several days, and especially in the wake of me having purchased the lesson package I intended to, is truly appalling, especially after having used this service many times in the past. But there’s a thread on Reddit about them treating other customers the same way so apparently this is normal behavior for this company.
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SSdK800
Response from developer
Hi, thanks for the feedback. Your refund took far longer than it should have. A miscommunication on our team delayed it, and that's on us. The $320 has since been refunded. Thank you for sticking with us. If anything else comes up, email community@athletesuntapped.com and we’ll get you taken care of.
Super
As a football coach I enjoy using the app with my clients!
SDSports Coach Deep
Response from developer
Thanks coach!!
Game Changing
Highly highly recommend for any parent, love our coach!
AAAdvenio Ad
Response from developer
Nothing more impactful for a young athlete than finding the right coach!
Amazing refresh
Been coaching on AU for a while. The new app is game-changing!! It’s always been a great platform and now the tech is top-notch too. I can share goals, homework, video feedback, and I have my own CRM for tracking all clients in the app.
Wouldn’t be able to run my private coaching business without it!
Wouldn’t be able to run my private coaching business without it!
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BGBusy startup guy
Response from developer
Much appreciated! We love helping awesome coaches like you succeed :)
DO NOT TRUST
Crooks. My coach unexpectedly relocated to the west coast. I had already paid for sessions. I asked for a refund and they did everything BIT give me a refund. Still waiting a month later. I’m going to report fraud at this point
JJuani_2
