Athletes Untapped Reviews: Is It Legit?

Name: Athletes Untapped
Rating: 4.67647 (34 reviews)

Athletes Untapped

Athletes Untapped, Inc.

💪 Health & Fitness

⚽ Sports

Customer Experience

Positive experience50.0% of reviews

Neutral0.0% of reviews

Negative experience50.0% of reviews

~ Based on 10 written reviews from the US App Store.

Is Athletes Untapped Safe?

Athletes Untapped appears safe based on user ratings. AppsHunter Safety Score for Athletes Untapped is 85/100.

This assessment is based on 34 user ratings, with an App Store average of 4.7/5.

Safety Analysis

90.9% of ratings point to a safe experience

3.0% of ratings suggest some concerns

6.1% of ratings point to a risky experience

~ Based on 33 App Store ratings for Athletes Untapped.

Is Athletes Untapped Legit?

Athletes Untapped appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Athletes Untapped is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Rip off

Despite having accidentally signed up for a subscription and immediately explaining the problem and purchasing the correct multi-lesson package as intended, and after reaching out multiple times immediately in the aftermath of the mistake, the company refused to refund the $320 for the monthly service (on top of the hundreds dollars I spent on the lesson package the following day). The lack of understanding of a mistake, after correspondence about said mistake for several days, and especially in the wake of me having purchased the lesson package I intended to, is truly appalling, especially after having used this service many times in the past. But there’s a thread on Reddit about them treating other customers the same way so apparently this is normal behavior for this company.

SSdK800

12 days ago

Response from developer

Hi, thanks for the feedback. Your refund took far longer than it should have. A miscommunication on our team delayed it, and that's on us. The $320 has since been refunded. Thank you for sticking with us. If anything else comes up, email community@athletesuntapped.com and we’ll get you taken care of.

Super

As a football coach I enjoy using the app with my clients!

SDSports Coach Deep

15 days ago

Response from developer

Thanks coach!!

Game Changing

Highly highly recommend for any parent, love our coach!

AAAdvenio Ad

18 days ago

Response from developer

Nothing more impactful for a young athlete than finding the right coach!

Amazing refresh

Been coaching on AU for a while. The new app is game-changing!! It’s always been a great platform and now the tech is top-notch too. I can share goals, homework, video feedback, and I have my own CRM for tracking all clients in the app.

Wouldn’t be able to run my private coaching business without it!

BGBusy startup guy

18 days ago

Response from developer

Much appreciated! We love helping awesome coaches like you succeed :)

DO NOT TRUST

Crooks. My coach unexpectedly relocated to the west coast. I had already paid for sessions. I asked for a refund and they did everything BIT give me a refund. Still waiting a month later. I’m going to report fraud at this point

JJuani_2

2 months ago

Do NOT trust this service

This app sucks. I hired a coach and she eventually deleted her account. I emailed the people asking for a refund and they suggested another coach who didn’t have the credentials I was comfortable with so instead I asked for a refund which under their own policy they owed me. Since I’ve asked for a refund they haven’t responded it has been over a month. Horrible customer service I do not suggest using the app either every time I opened it after requesting my refund the app has crashed. 0/10 stars.

SSupremenacho

3 months ago

Scam

On their site they listed refund eligible but when needing a refund for services I NEVER got to use.

SSKSJMR

a year ago

Response from developer

Hi there - we have a very client-friendly refund and cancellation policy. Link here: https://athletesuntapped.com/support/refund-credit-and-cancellation-policies/ If timing was your concern, apologies from our support team. We've grown our team since Nov 2025 and now have more robust resources to respond faster and make sure clients don't wait more than a few hours (tops) to hear from us. Assuming this has been resolved, we're sorry again for the frustration. If it hasn't, please email us asap at community@athletesuntapped.com and we'll get it squared away.

Nice platform for a coach

If you actually want a client it would be better if you used a different source. Nice work grabbing a few bucks for a background check.

JJonyourkin

2 years ago

Beautiful/simple Interface

Awesome app with a very intuitive interface. Cool concept too! Fulfills all my needs as both a trainer and someone who is looking for training for my family.

HHughDouglas

3 years ago

Response from developer

Thanks Hugh!!

5 stars for Athletes Untapped

We had a wonderful experience using Athletes Untapped! Viki Kneis helped my daughter with her basketball skills. She looked forward to every session and learned so much from her! Highly recommend finding a trainer through Athletes Untapped...and if you're looking for someone for basketball...definitely reach out to Viki, she is amazing!

SShellie12

3 years ago