Authentication
Hard to access with multiple errors. Does not always show trips
App reviews
Lacking in content, slow to respond. Information not set out very well compared to other platforms
Glitchy app
Chances are when you actually need it to work it won’t open your itinerary, it’s been days now since I’ve been able to look at anything other than personal settings on this app. Extremely frustrating to use, I would not be using this app if there was another way to look at flights booked by my company.
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Poor System
The system doesn’t work. I’ve put my frequent flyer number in and it doesn’t carry over to my bookings. I’ve had to go to the desk and have it entered manually. At times have missed out on selecting a preferred seat and flyer points due frequent flyer number not recorded on my bookings. Needs improvement.
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Unusable
Even worse than the desktop version
