Audiobooks from AudiobookSTORE User Reviews

Name: Audiobooks from AudiobookSTORE
Rating: 3.1 (321 reviews)

Audiobooks from AudiobookSTORE

AudiobookStore.com

🎬 Entertainment

📚 Books

Customer Experience

Positive experience41.0% of reviews

Neutral3.1% of reviews

Negative experience55.9% of reviews

~ Based on 161 written reviews from the US App Store.

What users say

Summarized from real user reviews of Audiobooks from AudiobookSTORE. Based on 321 reviews and a 3.1/5 average, it highlights the 3 positives and 6 negatives reviewers mention most about this Books app.

Positive things

🚀Easy to use
📚Great selection of books
💰Affordable prices

Negative things

🔒Deceptive subscription model
🐛Buggy app with frequent crashes
💸Unauthorized charges
🔍Difficult to cancel subscription
📥Download issues
🕰️Playback problems

Is Audiobooks from AudiobookSTORE Safe?

Audiobooks from AudiobookSTORE has mixed safety signals based on user ratings. AppsHunter Safety Score for Audiobooks from AudiobookSTORE is 62/100.

This assessment is based on 321 user ratings, with an App Store average of 3.1/5.

Safety Analysis

50.8% of ratings point to a safe experience

5.0% of ratings suggest some concerns

44.2% of ratings point to a risky experience

~ Based on 321 App Store ratings for Audiobooks from AudiobookSTORE.

Is Audiobooks from AudiobookSTORE Legit?

Audiobooks from AudiobookSTORE appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Audiobooks from AudiobookSTORE is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Buggy Playback

The biggest issue with this app is the poor playback interface. If you have just started a new chapter, say 5 seconds in: if you rewind, say, 10 seconds, during playback, you would hope that the audio skips back 10 seconds and puts you 5 seconds before the current chapter. But instead, it puts you back to the START of the previous chapter! Extremely annoying. This is a basic edge case that should have been tested for and solved in any half decent media playback software.

Sea_anemone2000

3 months ago

Response from developer

We're sorry about the rewind issue at chapter boundaries; that's understandably frustrating. However, we have programmed it in such a way that if you want to go back to a previous chapter, you can use the previous button twice so that it will switch you back to the previous chapter. Additionally, you can use the slider to switch to a different duration of your choice.

Terrible service

I just wanted to purchase one book I paid the price. I read the invoice and then the next month I get hit with a monthly fee. They said a subscription. It was false marketing because I never agreed to pay for a sub subscription. I just wanted to purchase that one book that I wanted and when I reached out, they said there’s no refund I do not recommend them. If I had known a subscription, I would’ve joined Audible much better.

Sam The Unique Medal

4 months ago

Response from developer

We're sorry your experience was frustrating. We want to clarify. FlexPass is an optional monthly membership offered alongside the regular one-time purchase price. The price and terms are clearly shown before checkout, and it can be canceled at any time. Once canceled, future monthly charges stop. You can cancel by logging in on the website, going to Account Details, and selecting Cancel FlexPass. If you need further assistance, please contact us at customercare@audiobookstore.com from the email address you used to create your account.

Australian buyers Beware

My husband purchased a $150 USD ($235 AUD) gift voucher for my birthday which I was pretty excited about. Unfortunately because I am Australian, not one book I have been interested in so far is licensed for me to listen to in Australia. So disappointing. I have asked on a number of occasions to have the gift voucher recredited but was told that because I had ‘redeemed’ the voucher they wouldn’t return the money. What is the point of selling gift vouchers to countries where the volume of books is so limited? Have not spent any of the credit, such a waste of money. There should be a warning on the website for overseas customers, or at least a list of books that are available instead of finding one, getting to the cart and seeing the notice that it is not available. Just so frustrating! No issues with other audiobook Apps. Buyer beware.

F Beam

5 months ago

be careful with your money here

I’ve bought three books here some time ago, and landed with unwanted subscription service. No payment confirmation, no info about subscription, just silent charge every months (for more than a year). Discovered recently, asked for refund, as not used this subscription, and even was not aware of it. They laugh at my face. Probably legally they are right…
Now I see I’m not alone.

Be careful while buying something from them. They may cheat you!

P.S.: app works reasonably well.

adsfadsfa

5 months ago

Scam

It took away access to my book, it says it's in my library yet but doesn't show in the "My Audiobooks" tab. I have the receipt saying I bought it, along with the proof saying it's in my library. But it revoked access to my book with no reasoning. Terrible app.

NK742

5 months ago

Response from developer

We're sorry to hear that. Please, if you can provide more details about it at customercare@audiobookstore.com from the email used to create your account, our team will look into this for you right away.

Deceptive at best

If you buy a book, it automatically starts a subscription that is not mentioned anywhere in the app description or when you purchase a book. You also cannot just opt out of it. You have to go through their customer service to cancel and they are not the most the most urgent about it. Would NEVER recommend this app or their deceptive charges

ablades

7 months ago

Response from developer

We're sorry your experience was frustrating, and we appreciate you taking the time to share your concerns in detail. We want to clarify a few points. FlexPass is an optional monthly membership clearly presented during checkout alongside a regular one-time purchase price. You would have actively selected the membership before completing their purchase — it is not added automatically. Once FlexPass is canceled through your account settings on the website, future monthly charges stop. If charges continued after you canceled, that is something our support team can investigate and resolve. For any further billing concerns, please contact customercare@audiobookstore.com from the email address associated with your account, and our team will review your situation.

Monthly $18.50 charges

The monthly charges are not advertised. They just take it out of your account. I realised after seeing my bank statement.

Unfair Scam

8 months ago

Be aware of cheating!

I purchased one audiobook believing it was a one-time payment, as is standard in most audiobook stores. Nowhere during the purchase was I clearly informed that this would activate a subscription or involve recurring charges.
Later, money was deducted from my account without my clear consent. The app lacks transparency about subscriptions and billing, which is misleading and unacceptable.
I have requested cancellation and a refund. I do not recommend this app due to dishonest billing practices and poor communication with customers.

1324nal

8 months ago

Dodgy

Dodgy sneaky flexipass subscription, overly commercial, feels like you are in an add

Jo the fit one

8 months ago

Not the worst not the best

My main issue is it will close randomly while I’m trying to listen to my book.

Jesus Tha Messiah

9 months ago

Hidden Subscription - DO NOT USE

They offer audiobooks at a similar price to Audible, but only if you subscribe… which is hidden in the fine print.

Only went to this store because it had a missing Wheel of Time title

Cee GeeD

10 months ago

Deceptive at best

If you buy a book, it automatically starts a subscription that is not mentioned anywhere in the app description or when you purchase a book. You also cannot just opt out of it. You have to go through their customer service to cancel and they are not the most the most urgent about. Would NEVER recommend this app or their deceptive charges

ablades

10 months ago

THE WORST APP EVER - DONT DOWNLOAD THIS APP

I BOUGHT TWO AUDIO BOOKS AND THEY CHARGED ME EVERY MONTH WITH THE SAME AMOUNT WHEN I BOUGHT FOR THE FIRST TIME!!!! THERE IS NO COSTUMER CARE WHO CAN HELP AND I DONT EVEN KNOW HOW TO DELETE THIS BECAUSE IT WILL JUST KEEP ON CHARGING YOU.

05SPR

a year ago

Scam

Took my money and the book never downloaded

goodsolidname

a year ago

Worst audio book app ever

No way to download and listen. Absolutely terrible. I never leave reviews. But this is a scam

Dewash 43

a year ago

Avoid

Clunky poor app and stealth charges. Very disgruntled

Chickenman McGinty

a year ago

Be careful…

I believe the process by which the FlexPass membership is added is misleading and not clearly communicated during checkout. It is not acceptable to automatically enrol customers into a recurring membership without explicit and informed consent. This practice feels very unlawful and does not align with fair consumer standards. I am very disappointed with the experience and would not recommend this business.

Yael_78910

a year ago

Sneaky app

When you buy your first book pay close attention otherwise you’ll end up with a subscription and when you cancel, it ends that day. It’s a sneaky and deceptive company.

ABN DAN

a year ago

Access

I pay . It takes my money monthly . I go to the account . Cannot log in . I have no access . Can’t get to find a book … what’s up
Why so difficult ?

flybynitengail

a year ago

Scammers

I bought a book in January, but they kept charging me in February and March. I did not subscribe to any service. Refund my money! Edit: I received a partial refund. The account is under a different email.

Tina777UA