Response
Response from developer
(*Third response: Thank you for the additional feedback. Another user reported the same issue to us, which helped us identify the cause. It was related to certain device settings and different text/font size settings, which could cause the “Continue” button to not be visible during sign-up. We’ve already fixed the issue. Thank you for bringing this to our attention and helping us improve Augment. We hope you’ll give us another chance to provide you with a better experience.) (*Second response: Thank you for telling it’s not that screen, we already improved it anyways. Could you kindly let us know the screen where it freezes for you? So we can have a close look and actually fix what’s not working for you? Thank you for your support.) We’re really sorry to hear this. We haven’t heard that before and haven’t been able to reproduce this issue yet and would love to fix it. My first thought is that you mean the last onboarding screen where you need to tab and *hold* to lock in. Maybe we need to improve that screen because it can be misunderstanding that you not just need to tab but also *hold* the button for 2-3 seconds to lock in. Could you please contact us at “service@augment-app.com” and let us know which device you’re using and at which step the app freezes? A screenshot or screen recording would also be incredibly helpful. Thank you for helping us improve Augment! 🙏
Freezes
In response to their response. No.. that is not where it freezes.
Per your next response, it freezes on the 67% more likely- even when i reinstall. Im not going to keep signing up when this happens.
I've received no response from the developer going forward.
Response from developer
(*Third response: Thank you for the additional feedback. Another user reported the same issue to us, which helped us identify the cause. It was related to certain device settings and different text/font size settings, which could cause the “Continue” button to not be visible during sign-up. We’ve already fixed the issue. Thank you for bringing this to our attention and helping us improve Augment. We hope you’ll give us another chance to provide you with a better experience.) (*Second response: Thank you for telling it’s not that screen, we already improved it anyways. Could you kindly let us know the screen where it freezes for you? So we can have a close look and actually fix what’s not working for you? Thank you for your support.) We’re really sorry to hear this. We haven’t heard that before and haven’t been able to reproduce this issue yet and would love to fix it. My first thought is that you mean the last onboarding screen where you need to tab and *hold* to lock in. Maybe we need to improve that screen because it can be misunderstanding that you not just need to tab but also *hold* the button for 2-3 seconds to lock in. Could you please contact us at “service@augment-app.com” and let us know which device you’re using and at which step the app freezes? A screenshot or screen recording would also be incredibly helpful. Thank you for helping us improve Augment! 🙏
Freezes
In response to their response. No.. that is not where it freezes.
Response from developer
We’re really sorry to hear this. We haven’t heard that before and haven’t been able to reproduce this issue yet and would love to fix it. My first thought is that you mean the last onboarding screen where you need to tab and *hold* to lock in. Maybe we need to improve that screen because it can be misunderstanding that you not just need to tab but also *hold* the button for 2-3 seconds to lock in. Could you please contact us at “service@augment-app.com” and let us know which device you’re using and at which step the app freezes? A screenshot or screen recording would also be incredibly helpful. Thank you for helping us improve Augment! 🙏
Spammy ads
Response from developer
Hello Ayeyoguesswhoitis, thank you for your honest feedback! We checked what could be the root cause of still seeing ads after subscribing on your device. Now, we fixed it and thank you again for your helpful feedback! We hope, that you can now have a better experience with Augment. Best regards Augment Service
Buggy
Response from developer
Thank you for your honest feedback. We’re sorry that your experience didn’t meet your expectations. Augment is still evolving, and while we’ve already released many features, we know there are areas that need improvement. Stability, performance, and user experience are priorities for us, and we’re continuously working on updates to address bugs and improve the app. Regarding missing features: we’re actively shipping new functionality based on user feedback and our product roadmap. Building a platform that combines productivity, goals, habits, journaling, social features, and gamification is ambitious, and we’re committed to improving it step by step. We appreciate every review, even critical ones, because they help us build a better product. If you’re open to it, we’d love to hear which specific issues you encountered so we can investigate and improve them. Best regards Augment Support
