Shipping
We are enjoying our diffuser. My only complaint isn’t with the product itself, it’s with the shipping. In a world of next day delivery, waiting 2-3 weeks for your order to ship is disappointing; that doesn’t take into account the travel time of the shipping company. It takes 2-3 weeks for the order to be fulfilled.
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Bluetooth rarely connects
If my phone is upstairs I cannot use the app to connect to device downstairs. Sometimes it will not connect unless I am 12 inches away from
Unpredictable
The app has a mind of its own. I turn the diffuser off at the app only to wake up in the morning to find that it’s been running all night. I check the app and sure enough it’s on even though I turned it off. The oil is too expensive to have that happening.
Ist timer
Just received and so far I love it!
Terrible
Brand new customer here. The app is poorly explained and does not function well. Very disappointing!! Cannot remove rituals once they are set up. Was so excited for this but am totally let down. Will likely return the whole diffuser because if the app doesn’t work right the diffuser is useless!!
Now I understand the poor reviews about this company online and why they are not listed with the Better Business Bureau!
Now I understand the poor reviews about this company online and why they are not listed with the Better Business Bureau!
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