Quit making me sign in
The app works fine, except that it makes me sign in EVERY TIME I open the app. Please change this. It is infuriating enough that it makes me not want to use the product.
Terrible App & Customer Service
I have had four Aera devices for three years and Customer service has only gotten worse. Nobody answers, a bot responds to texts and when you try to reach someone it gives an outdated message of times they supposedly work but are closed nonetheless. I think they may be on the verge of closing their operations. As they don’t care to assist customers with already purchased devices.
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I love the smells
Aera has such great scents. Not overbearing but nice and fragrant. I would recommend this to anyone who likes a great smelling home .
App is still terrible since iOS 18
Even on iOS 26, this app has been terrible since iOS 18. If you don't use the app once every 12 hours or so, it will constantly sign you out. but hey, at least we're allowed to sign in now.
Clean home
Love this device. We have pets and the smell would always linger. Aera Home removes the smell it’s amazing.
