The app is the problem
The device is fine and once you find a scent you like that works fine also, but a pricey process. However as everyone else reports the app is BASIC and doesn’t really work. Signs you out every time with only manual log in option where I have to opt out of emails every time - lazy programming. Also the schedules don’t work. The device does not follow them and stays on longer or doesn’t come on at all. If the app was updated and tested with each iOS release that would help a lot of the issues.
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Logs me Out
Works great other than the fact that I am logged out and have to sign in every day
Terrible customer service
Setup was a nightmare and required me to weaken my network security to connect. After finally connecting I was unable to add a fragrance through the app. Customer service said to reinstall the app and ghosted me. Still not working. App is barely usable.
Logging in every time is miserable
Overall the app is fine. The UI is manageable if simple, but why does it log me out every time I close the app? And why does i have to agree to terms and conditions and deselect the marketing opt in every time I want to use my diffuser? This just makes using the app awful.
Ghost Aera
This app automatically starts my arrows without my permission and just drain my diffusers when I don’t need them or I’m not at home. This is a horrible app and it’s designed for era to sell diffusers so they just run all day long while I’m at work without me turning them on!
