Worst app ever
I’ve never had an app that sucked so bad. Once connected to Bluetooth, you cannot connect to Wi-Fi even when setting your phone to the 2.4 MHz signal. Resetting the device does no good. I am very tech savvy and after spending hours trying to use this app I give up. There is no way to control the diffuser while away from home as a claim. For a cheaply built $195 device and $55 scent that must be purchased nonstop, they should have a better app. One that actually works.
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Great product, bad app
The app is constantly disconnecting and it doesn’t allow me to update properly. I have 4 around my house and now they just run because I can’t keep a schedule.
App setup broken
Trying to setup the app for the first time and the app won’t send a verification email. I can’t move forward cause no email arrives. This isn’t top secret info. I already have an account to purchase the diffuser and scent refills, so clearly I have a valid email address
app is so buggy
fan turns on randomly outside the scheduled times, reducing cartridge lifespan. app is buggy and worst part of the experience. will probably stop using it soon as a result
Now need an account, but doesn't work anyway!!
Used their home scent device for years with no issues, app would connect to device with BT, but now I need an account to control it apparently? Why?? So I go to create the account and they're supposed to send me an email with instructions to finish setting up the account, but I have yet to receive any such email. They say wait 5 minutes then try to resend the email. It has been over an hour now and no such email. Essentially the scent device is now useless.
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