Auribus User Reviews

Top reviews

Would be great if…

On the first assessment, when I get to the first page with 4 choices there is no way to submit my choice. I have to close it out. No way to ask for help and the part of the course telling how is locked.

App

After sending several emails, I got a response from the company. They were having trouble with their new update and with Apple so now I have the app working. And it's doing exactly what I expected it to do. I was real pleased with the service I received

Beware of purchasing this app

I purchased this product once and I could not go any further than the free portion of the app. Got a refund then tried it again and it’s now saying I had the subscription and expires in 2026, but I can’t go any further than the free portion of the app,, I tried to contact received an email I was told that they sent an update to Apple. I’m really disappointed because I was told this product was very useful for people with new cochlear implants.
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Why won’t you return Msg?

Payed for service, things are not working like they should sent several messages and they go unanswered. What is going on. I have already told my audiologist not to recommend this app.

Response from developer

We sincerely regret your unanswered messages and subscription issues. We recently encountered technical problems using Apple's payment system. We've fixed these issues and strengthened our support team to ensure no messages go unanswered. Please email us at contact@auribuslabs.com with your Apple receipt, and we'll address your concerns immediately.

Not working. No way to get support.

I paid for a subscription to u lock the features but nothing is working. There is no way to get help. In the app when I click on the settings the app closes on me. Even on the website when I click “contact us” it takes me to their blog page… I had high hopes for this app. But it turned out to be useless. Would love to get some support so I can use it….
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Response from developer

We sincerely apologize for the subscription and support issues you experienced, caused by technical problems with our usage of Apple's payment system. With our fixes, everything concerning your subscription access should work as expected. Please email us at contact@auribuslabs.com with your Apple receipt, and we'll ensure everything works properly for you immediately.

Great app for my rehab

I’ve been using Auribus for 7 months and I am really happy on my progress. My rehab has been straight forward and I love the diversity in lessons. My doc has been a great help in guiding me along the way. Thank you Auribus!

Response from developer

Thank you for your wonderful feedback. We're thrilled to hear about your progress and that you're finding the lessons helpful in your rehabilitation journey. It's especially great to hear that your doctor has been able to effectively guide you through the process - this kind of collaborative care is exactly what we aim for with Auribus.