Welcome to 2026!
Austin Bank, I’ve been banking with you all for over 20 years. I’ve had auto loans and personal loans and borrowed money to fix up our home. I want to provide some constructive feedback. Austin Bank’s mobile device experience is well behind what it should be for 2026. Your app is dated and could us a refresh. More times than I can count, I can’t even sign into the app. In this day and age we should be able to add our debit cards to our mobile phones wallet. Yet Auston Bank does not allow that. Ridiculous !!
As a long time and loyal Austin Bank customer I really hope you consider joining the current trend and offer more services for your customers.
I hope my feedback was honest and allowed for a more honest conversation within the company.
Wishing you all the best !!
As a long time and loyal Austin Bank customer I really hope you consider joining the current trend and offer more services for your customers.
I hope my feedback was honest and allowed for a more honest conversation within the company.
Wishing you all the best !!
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Excellent customer service! Thanks for 20 years of service to us!
We have been customers since 2007 I think a year after moving to Texas. We love the small town service of Austin Bank and the attention to detail to keep our accounts safe! We appreciate yall so much!
Horrible app
It’s constantly down
Mobile depository
Takes too long to hit the account when deposit is made
Great Bank
I love the easy banking app. It makes banking so efficient.
