Authenticator App User Reviews

Customer Experience

Positive experience42.3% of reviews
Neutral5.3% of reviews
Negative experience52.4% of reviews

~ Based on 927 written reviews from the US App Store.

What users say

Is Authenticator App Safe?

Authenticator App appears safe based on user ratings. AppsHunter Safety Score for Authenticator App is 92/100.

This assessment is based on 47,910 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
2.6% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 47,910 App Store ratings for Authenticator App.

Is Authenticator App Legit?

Authenticator App appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love the app (kill the password nag)

Great app. I’ve been using it for years, would have given a 5 but it’s down to 4. The nag to enter the password every day is just a feature nobody wanted or asked for. It's a click I don’t need. By all means, if you want to address security with making a user re-enter their fingerprint or whatever, go for it, but layers upon layers don't make any sense. Not a good user experience.
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HATE THIS APP

This application has only one of two settings. They are “SUCK” and “BLOW”… No help, no support, no step-by-step guides on how to navigate this opaque, confusing and frustrating process.

I HATE THIS APPLICATION!

Sync

Bro it won’t let you sync you accounts without paying a subscription don’t get this

Great

Great app

Change Passwords

I NEED to be able to change passwords! I have created 4 vaults because of passwords that didn’t work. This is very frustrating and time consuming. There SHOULD be a way to change passwords by calling someone to authenticate by phone, send a code or something WITHOUT creating another vault! This is stupid. Also the Face ID app doesn’t always work!! It works on my iPhone, why not this app?
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Forcing

Forcing people to to pay for Authenticator is stupid if u can download it for free you should not have to pay to use it ist a scam and now I am locked out of some of the things I use this app fort

Having to pay $14.99/ just to back up my account

It’s crazy how I need to pay premium just to keep my accounts safe it’s ridiculous and they should fix it

No Support

I cant Connect To Support i Have Forgotten My password And i need Support But They are Not Responding

Response from developer

Hi there, we're sorry to hear about your experience. We sincerely apologise if our reply has been delayed. We aim to respond to all support requests within 1–2 business days. If you haven't received a reply from us, could you please check your spam or junk folder? If there's still nothing there, please contact us again at support@2stable.com so we can assist you further. We appreciate your patience and look forward to helping you.

stinks

why even bother. Doesn't work. Complete waste of time and money

Very COMPLEX app

Doesn’t work

All devices

Easy to install on all Apple devices. Codes are always available when you need them.

This is not working

This is not working. i cannot sign into my emails in time or ever because of this burden to entry.

Not happy

Too confusing and hard to set up. Not to mention expensive for just a few uses a year. Gave it one star because I can’t give it zero.

Great Support

I had issues logging in as I forgot my password and Vanessa from the support team was excellent in providing guidance to allow me to log-in again. Thanks!

Reliable & Simple

Safely stores your two-step authentication passwords

Redemption

Challenging and confronting . Stubborn and silly , Learning to be patient with it and stay in own lane. i will get there .🥊

I used this for 2fa on Fortnite

In 2022 I used this for 2fa and now it’s saying I have to play money when it was free

HARD to find qr codes or authenticator number and where to enter it !

HARDto find the code, and when found, wher to enthr it ! also QR code to scan is not ease to find.

Need to fix this

I subscribe the apps but someone else is using it how can I recover my account please help me recover this my subscription still active but I can’t recover my account

Horrible

Bad