Authenticator App User Reviews

Customer Experience

Positive experience42.4% of reviews
Neutral5.3% of reviews
Negative experience52.2% of reviews

~ Based on 940 written reviews from the US App Store.

What users say

Is Authenticator App Safe?

Authenticator App appears safe based on user ratings. AppsHunter Safety Score for Authenticator App is 92/100.

This assessment is based on 48,840 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience
2.6% of ratings suggest some concerns
6.6% of ratings point to a risky experience

~ Based on 48,840 App Store ratings for Authenticator App.

Is Authenticator App Legit?

Authenticator App appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

problem fixed quickly

the 4.0.6 update did not work on my Mac. Worked on my wife’s no issue on my iPhone or iPad. I sent in the trouble report and fix was ready in a few days. Really appreciate the quick response from the support team. I love this app, I really like that it can run on multiple devices (I am not a windows user just apple). Thanks!
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Recent Bug - Force Close

I am having to base my review on the 2 years I have been using it without a fault. It’s a brilliant app and works perfectly. I have gone to use it on my MacBook today however, and it force closes and crashes each time. I have restarted the machine and there is still no improvement. There was a new update yesterday - which I suspect is behind it. Please fix urgently… for now, fortunately, the iOS app is working without issue.
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Quits constantly since update 4.0.6 ! Please fix it!

Quits constantly, as soon as it opens, since update 4.0.6 (yesterday) ! Please fix it! On Mac OS 26.6.2. Was great until then.

Seit Version 4.0.6 Startest die app nicht mehr

Seit Version 4.0.6 Startest die app nicht mehr

SO AMAZING

OMG ITS SO AMAZING I LOVE IT LOVE IT IM FLABBERGASTED ITS PERFECT AND AMZING IM EXTREMLY PLEASED WITH THE RESULTS THANK YOU AUTHENTICATOR APP

Does not tell you that

Doesnt tell you, that you have to pay to get codes. These apps should always be free

Great Product !

Easy to navigate & Secure

Reliable option- Last update introduced bugs on mac though

I’ve been using this authenticator for a few months now and it’s worked a charm! Only solid option i’ve found for macos- unfortunately the latest update has introduced a pretty severe bug which causes it to generate a mouse input every 2 seconds while the app is open. Please fix!

Response from developer

Hi there, thanks for your review. We're glad to hear you've been enjoying the app on macOS, and we appreciate you taking the time to let us know about this experience. If you notice unexpected behavior like this, we encourage you to contact us at support@2stable.com with as much detail as possible, including a screen recording or screenshots if available. This helps our team review the behavior, try to reproduce it on our end, and work toward a resolution as quickly as possible. We appreciate your feedback and look forward to assisting you.

Проблема при входе

Здравствуйте, прямую на почту куда вам можно написать не нашла
Проблема в том что аундификатор стал платный , к сажелею я нахожу сейчас в другом регионе где не поддерживает связь Билайн.
Приложение на которое был поставлен аундификатор больше не доступен
Пожалуйста, помогите получить код

Response from developer

Hi there, thanks for your feedback. We're sorry to hear you're having trouble. The Authenticator App by 2Stable includes a free version for generating authentication codes, so a paid plan is not required for this basic functionality. It's unclear from your review whether the issue you're describing is related to our app, particularly as Beeline is a separate service that is not affiliated with 2Stable. If you're experiencing an issue specifically within the Authenticator App by 2Stable, please reach out to us at support@2stable.com with more details. We'll be happy to assist.

Doesnt let me use face id says biometry not available 👍

Trash

This app sucks

Bro you have to pay for almost everything and you can’t backup your vault unless you’re up pay please just remove the subscription

Impossible to use

No instructions on how to use

It says no account needed

You need an account to use this, a bank account

Love the app (kill the password nag)

Great app. I’ve been using it for years, would have given a 5 but it’s down to 4. The nag to enter the password every day is just a feature nobody wanted or asked for. It's a click I don’t need. By all means, if you want to address security with making a user re-enter their fingerprint or whatever, go for it, but layers upon layers don't make any sense. Not a good user experience.
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Response from developer

Hi there, thanks for your review. We're glad to hear you've been enjoying the app over the years, and we appreciate you taking the time to share your feedback. What you're describing is our Password Practice feature, which is shown to users who rely on Face ID or Touch ID to access the app. Its purpose is to help users remember their vault password, which is essential if you ever need to restore your codes, move to a new device, or reinstall the app. If "Ask me tomorrow" is selected, the reminder will appear again the next day, as that option simply postpones the verification. If you instead enter your password, once the password is entered successfully, the reminders gradually become less frequent over time. Based on feedback from users like you, we've also added the option to turn this feature off. You can disable it by going to Settings → Security and turning off Password Practice. Before doing so, we recommend making sure you know and have securely saved your vault password, just in case you need it in the future. If you have any questions or need further assistance, please feel free to reach out to us at support@2stable.com. We're here to help.

HATE THIS APP

This application has only one of two settings. They are “SUCK” and “BLOW”… No help, no support, no step-by-step guides on how to navigate this opaque, confusing and frustrating process.

I HATE THIS APPLICATION!

Response from developer

Hi there, thanks for your feedback. We're sorry to hear that your experience has been so frustrating. That's certainly not the experience we want our users to have. The Authenticator App includes Help and Setup Guides, accessible from the app's Settings, with step-by-step instructions, pictures, and videos to help users through the setup process. Our support team is also available to assist with setup and troubleshooting. If you haven't seen a response from us, please check your spam or junk folder just in case. If the guidance you've received hasn't resolved the issue, we'd be happy to continue working with you until it's resolved. You can also reply to your existing support conversation or contact us again at support@2stable.com with more details. We're here to help.

Sync

Bro it won’t let you sync you accounts without paying a subscription don’t get this

Great

Great app

Change Passwords

I NEED to be able to change passwords! I have created 4 vaults because of passwords that didn’t work. This is very frustrating and time consuming. There SHOULD be a way to change passwords by calling someone to authenticate by phone, send a code or something WITHOUT creating another vault! This is stupid. Also the Face ID app doesn’t always work!! It works on my iPhone, why not this app?
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Forcing

Forcing people to to pay for Authenticator is stupid if u can download it for free you should not have to pay to use it ist a scam and now I am locked out of some of the things I use this app fort

Having to pay $14.99/ just to back up my account

It’s crazy how I need to pay premium just to keep my accounts safe it’s ridiculous and they should fix it