Jolliffe
to do with Microsoft
Links
Avoid
Subscription version
Response from developer
We’re sorry for the confusion. Our apps are only available through the official Apple App Store to ensure that all transactions are secure. Any purchase requires your explicit authorization. If you made a subscription by mistake, we recommend that you check the subscription details carefully. If you need help, please contact us at support@greyshapps.com. Thank you for your understanding and support! To help prevent similar issues and avoid unnecessary charges in the future, we recommend that you check the subscription details carefully before confirming any payment. Thank you for your understanding and support!
The app won’t let me into my document, it just wants money from me
Appalling
asking for payment
Locked out
Be careful with this app
Response from developer
Hello, I'm your dedicated support consultant - thank you for your feedback and we're sorry for your experience. Our apps are only available through the official Apple App Store to ensure that all transactions are secure. Any purchase requires your explicit authorization. If you made a subscription by mistake, we recommend that you check the subscription details carefully. If you need help, please contact us at support@greyshapps.com. Thank you for your understanding and support! To help prevent similar issues and avoid unnecessary charges in the future, we recommend that you check the subscription details carefully before confirming any payment. Thank you for your understanding and support!
Lifetime In App Purchase Vanished
Response from developer
Hello, I am your dedicated support consultant - thank you for your feedback and we are deeply sorry for the inconvenience. Thank you for your support and trust in our authenticator app, and thank you for your timely feedback to us about this issue. We attach great importance to your experience and have made this issue a priority. Regarding the lifetime subscription recovery issue you mentioned, we have confirmed that this is a bug that needs to be optimized. At present, our development team is working hard to fix it to ensure that you can smoothly restore your lifetime subscription benefits after deleting the app or changing devices. We expect to resolve this issue in the next version update. At that time, you do not need to perform additional operations, the system will automatically restore your lifetime subscription status for you, and you can enjoy your subscription service normally in the updated app. If you need help, please contact us at support@greyshapps.com. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Excellent
Response from developer
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're enjoying the app — your support truly means a lot to us. 😊 If you ever have any suggestions or run into any issues, feel free to reach out at support@greyshapps.com. We're always here to help and improve your experience even further!
Impossible to use
Refund inquiry
Free version???
Response from developer
Hello, I am your dedicated support consultant - thank you for your feedback. Our goal is to provide you with a safe and reliable service. Subscription fees help us maintain and improve the application to ensure you get the best experience. Our subscription includes advanced features such as two-factor authentication, quick security setup, and more. For more details, please visit our [Subscription Page]. Thank you for your understanding and support.
Crash
Can not configure
Response from developer
We’re sorry that some problems have negatively affected your Authenticator app experience.If you encounter problems during use, feel free to reach us. We will further optimize and improve our app in the future to enhance your experience.
H C
Klutz and enou
