Mohammed Hawas
Response from developer
Thank you for your positive feedback about our authenticator! Your support means a great deal to us. We will continue to work hard to provide you with an improved service and experience. If you have any suggestions or require any assistance, please do not hesitate to contact us via email. We’ll be happy to help with any issues. Thank you!
Good
Response from developer
Thank you for your positive feedback about our authenticator! Your support means a lot to us. We will continue working hard to provide you with a better service and experience. If you have any suggestions or need any assistance, please feel free to contact us via email. We will be happy to help you with any issues. Thank you!
$$
Response from developer
We’re sorry to hear that you feel the price is a bit high. We understand your concern, and we truly appreciate your feedback. If you have any suggestions or further questions, feel free to contact us via Settings → Contact Us or email us at help@xiaobutechs.com. We’re always listening and looking to improve.
Vorsicht!
Response from developer
We are sorry to hear about your experience. Our app and subscription terms are clearly presented before any purchase is completed. If you have questions about a subscription, charge, or app functionality, please contact us through Settings → Contact Us or email help@xiaobutechs.com. We will be glad to review your concerns and provide assistance.
Shady Business
Response from developer
We’re sorry to hear about your experience. You can find our support contact information in the app under Settings → Contact Us. Alternatively, you may reach us at help@xiaobutechs.com. We’ll be happy to review your case and provide assistance.
Cost is too high
Response from developer
We sincerely apologize for any inconvenience this may cause. This application is designed to ensure the security of your account login across all platforms. If you have mistakenly purchased this application or no longer need it, please contact us at the email address provided in the application settings. We will assist you with any refund-related matters. Our after-sales support email address is help@xiaobutechs.com. We will reply within 24 hours of receiving your email.
DO NOT DOWNLOAD THIS APP
I am struggling to contact them for a refund since their contact is button in the app also doesn’t work.
Victime d’une arnaque
Response from developer
We sincerely apologize for any inconvenience this may cause. We use the Apple Store's subscription system, and subscription is entirely voluntary. All billing and payments are processed through the Apple Store. If you have any questions, including how to cancel your subscription, please contact the Apple Store or us.
Money grab
Response from developer
Thank you for sharing your feedback on our authentication application. We sincerely apologize for any inconvenience this may have caused! If you encounter any problems while using it, please read the application guide or contact our support team. We will be happy to assist you.
Authenticator App
This company advertises a smooth and easy refund process, but that has not been my case at all. I requested a refund just one hour after purchasing, once I realized my new employer already provides the same service.
Initially, they responded and even agreed to issue a refund or let me switch to another service (“Cleaner app”), which I was willing to accept. However, after that first reply, they completely stopped responding.
Since October 2025, all my follow-up emails have been ignored. Now it’s the end of March 2026, and I still have no resolution.
Be careful, this has been extremely frustrating. Unless you’re ready to keep paying or get stuck with no support, I would strongly advise staying away.
Response from developer
We sincerely apologize for any inconvenience this may cause. Our application protects your account login security across various platforms and supports multi-platform account binding. We also offer advanced features such as cloud backup, password generation and saving. For any questions or subscription errors, please contact our after-sales team directly: help@xiaobutechs.com. We will actively resolve your issues. Thank you for your understanding.
Mi osito
Response from developer
¡Gracias por tus comentarios positivos sobre nuestro autenticador! Tu apoyo es fundamental para nosotros. Seguiremos esforzándonos por brindarte un mejor servicio y experiencia. Si tienes alguna sugerencia o necesitas ayuda, no dudes en contactarnos por correo electrónico. Estaremos encantados de ayudarte con cualquier problema. ¡Gracias!
Unverschämt teuer
Response from developer
Wir entschuldigen uns aufrichtig für etwaige Unannehmlichkeiten. Diese Anwendung dient dem Schutz Ihres Kontos und der Gewährleistung einer stabilen Verbindung. Bei Fragen können Sie uns gerne per E-Mail kontaktieren. Wir helfen Ihnen gerne weiter.
Gilberto
Response from developer
Agradecemos seu feedback positivo sobre nosso autenticador! Seu apoio é fundamental para nós. Continuaremos nos esforçando para oferecer um serviço e uma experiência cada vez melhores. Se tiver alguma sugestão ou precisar de ajuda, entre em contato conosco por e-mail. Teremos prazer em ajudá-lo(a) com qualquer problema. Obrigado!
Nice protection but…
Response from developer
Thank you for your faceback. Our app is to help you protect your account and log in safely. If you have any questions during use, you can email us to solve them.
Mi sol
Estafa
Response from developer
Lamentamos sinceramente cualquier inconveniente que esto pueda causar. Esta aplicación garantiza la seguridad de su acceso en todas las plataformas. Si adquirió esta aplicación por error o ya no la necesita, contáctenos a través de la dirección de correo electrónico que aparece en la configuración de la aplicación. Le ayudaremos con cualquier asunto relacionado con reembolsos. Nuestra dirección de correo electrónico de atención al cliente es help@xiaobutechs.com. Le responderemos en un plazo de 24 horas.
Criminals
Response from developer
We sincerely apologize for any inconvenience this may cause. This application ensures the security of your account login across all platforms. If you have mistakenly purchased this application or no longer need it, please contact us via the email address in the application settings. We will assist you with any refund-related matters. Our after-sales service email address is help@xiaobutechs.com. We will reply within 24 hours of receiving your email.
Charging me and don’t get refund
Response from developer
We sincerely apologize for any inconvenience this may cause. This application ensures the security of your account login across all platforms. If you have mistakenly purchased this application or no longer need it, please contact us via the email address in the application settings. We will assist you with any refund-related matters. Our after-sales service email address is help@xiaobutechs.com. We will reply within 24 hours of receiving your email.
Shady Business
Bad experience- trail first
Response from developer
Hello, thank you for your feedback! Our app helps protect the login security of your accounts across various platforms. If you have any questions about your subscription, you can also contact our support team via email through the app settings. We will assist you in resolving any issues you may have.
