Easy to use
Recherche
Pop up ads galore
Update: The crooks at this company responded and said that I need to pay for the ad free version for something I’m forced to use.
Avoid this app at all costs.
Response from developer
Dear RossVader, we're genuinely sorry to hear about your experience with the pop-up ads. We understand how frustrating it can be to try to use an app and be interrupted by ads. We offer an ad-free version of our Authenticator app for a seamless experience. You can upgrade by going to the settings menu on your iOS device, then select 'Upgrade to Ad-free version'. If you continue to face issues or need any further assistance, please feel free to reach out to us at feedback@begamob.com. We appreciate your patience and understanding. Authenticator Support Team 🔐
Fake
Sure
Too expensive !!
Being charged for something I didn’t approve
Wrong product
Response from developer
Dear Login trick, we're sincerely sorry to hear that you're having issues with our Authenticator app. We understand how frustrating it can be when things don't work as expected. For iOS, you might want to try uninstalling and then reinstalling the app to ensure that you have the latest version. If this doesn't resolve your issue, please send us more details about the problem you're experiencing to our support email at feedback@begamob.com. We're committed to providing you with the best possible service and we'll do our best to resolve your issue quickly. Authenticator Support Team 🔐
Dylan Murphy
Response from developer
Hello DyloMurph, thank you for your positive feedback and the 5-star rating! We're thrilled to hear that you're enjoying our Authenticator app. Your satisfaction is our top priority. If you have any questions or need further assistance, feel free to reach us at feedback@begamob.com. Thanks again for your support. Authenticator Support Team 🔐
Fürchterlich, komplette abzocke
Response from developer
Lieber itzlxoo, wir bedauern sehr, dass Sie eine negative Erfahrung mit unserer Authenticator-App gemacht haben. Ihr Feedback ist uns sehr wichtig und wir nehmen Ihre Sorgen ernst. Bitte beachten Sie, dass die Sicherheit Ihrer Konten unsere oberste Priorität ist. Wenn Sie Probleme beim Zugriff auf Ihre Konten haben, folgen Sie bitte diesen Schritten auf Ihrer iOS-Plattform: 1. Öffnen Sie die App und klicken Sie auf das betreffende Konto. 2. Generieren Sie einen neuen OTP-Code. 3. Geben Sie diesen Code auf der Anmeldeseite des Kontos ein. Sollten Sie weiterhin Schwierigkeiten haben, zögern Sie bitte nicht, uns direkt zu kontaktieren. Sie erreichen uns unter feedback@begamob.com. Wir sind hier, um Ihnen zu helfen und werden unser Bestes tun, um Ihre Probleme zu lösen. Authentifizierungs-Support-Team 🔐
Beyond frustrating
Response from developer
Dear Frustrated nonuser, we're truly sorry to hear that you're having trouble with our Authenticator app. We understand how important it is to get your account set up and running, and we apologize for the inconvenience you've faced. If you're attempting to scan the QR code with your iOS device and it's not working, you might want to check if you've granted camera permissions to our app. Go to your device settings, find our app, and ensure that the camera is enabled. If this doesn't solve the issue, please reach out to us at feedback@begamob.com, and we'll assist you further. We appreciate your patience and understanding. - Authenticator Support Team 🔐
Tut gratis, ist es nicht
Response from developer
Lieber Cheshire Shiro, es tut uns leid zu hören, dass Ihre Erfahrung mit unserer Authenticator App nicht zufriedenstellend war. Wir verstehen, dass Sie sich über die Zeitverschwendung durch das Herunterladen der App frustriert fühlen. Wir möchten Ihnen versichern, dass wir ständig daran arbeiten, die Benutzererfahrung zu verbessern. Wenn Sie spezifische Probleme oder Vorschläge haben, teilen Sie uns diese bitte unter feedback@begamob.com mit. Wir schätzen Ihr Feedback und hoffen, dass wir Ihre Erfahrung verbessern können. Authenticator Support Team 🔐
Problème
Response from developer
Cher Pedreno Pedro, nous sommes désolés d'apprendre que vous rencontrez des problèmes pour vous déconnecter de l'application. Pour vous déconnecter, veuillez suivre ces étapes : 1. Ouvrez l'application Authenticator. 2. Cliquez sur le bouton "Paramètres" dans le coin supérieur droit. 3. Faites défiler vers le bas et cliquez sur "Se déconnecter". Si vous continuez à rencontrer des problèmes, n'hésitez pas à nous envoyer un courriel à feedback@begamob.com et nous serons heureux de vous aider. Merci de votre patience, Authenticator Support Team 🔐
Scam beware
Response from developer
Dear galexy girls 192029, we're really sorry to hear about your dissatisfaction. We understand how the cost of our app might be a cause for concern, but we assure you that we're not a scam. Our pricing is to support the advanced security features we offer. If you still feel uncomfortable, you can cancel the subscription in your iOS settings. Go to Settings > [your name] > Subscriptions > Authenticator App > Cancel Subscription. If you have any more questions or need further assistance, please don't hesitate to contact us at feedback@begamob.com. Authenticator Support Team 🔐
Sharna
Response from developer
Dear Shar5891, we're truly sorry to hear about your experience. It's unfortunate that you're finding our app difficult to use and to end your subscription. We'd like to help you with this. To end your subscription, please go to your iPhone settings, then tap on your Apple ID at the top, followed by 'Subscriptions'. Here, you'll find our app, and you can end your subscription. If you're finding the app difficult to use, we'd appreciate more details to provide a solution tailored to your needs. Please reach out to us at feedback@begamob.com with more information. We're committed to making your experience better. Authenticator Support Team 🔐
Too confusing
Can’t use this
Pop up ads galore
Does not have place to type in code
About individual surveillance
It's dangerous to my safety.
Response from developer
Dear Sun Xiangxiang, we understand your concern about privacy and safety. The Authenticator app is designed to ensure your account security and we do not have any access to personal surveillance. If you believe that your device or account is being watched, we would recommend changing your passwords and enable two-factor authentication for an extra layer of security. For iOS, go to Settings > [your name] > Password & Security > Two-Factor Authentication. If you need more guidance or have further concerns, please don't hesitate to contact us at feedback@begamob.com. We're here to help. Authenticator Support Team 🔐
