Authenticator ℠ App User Reviews

Customer Experience

Positive experience17.6% of reviews
Neutral0.5% of reviews
Negative experience81.9% of reviews

~ Based on 193 written reviews from the US App Store.

Is Authenticator ℠ App Safe?

Authenticator ℠ App appears safe based on user ratings. AppsHunter Safety Score for Authenticator ℠ App is 86/100.

This assessment is based on 4,668 user ratings, with an App Store average of 4.3/5.

Safety Analysis

82.4% of ratings point to a safe experience
3.2% of ratings suggest some concerns
14.5% of ratings point to a risky experience

~ Based on 4,668 App Store ratings for Authenticator ℠ App.

Is Authenticator ℠ App Legit?

Authenticator ℠ App appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator ℠ App is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s essential

Ever since I’ve been using the Authenticator app my phone won’t work right without it. I have a iPhone 13 until I can upgrade my technology. The authenticator app is what I need.

Authentic or just pushy

Bumped into a program I was doing and just pushed their product at me.
Initially in French, which is fine and then a ream of programs of which I might have 5. I don’t travel to nefarious places on my devices so I will
Pass on this program. So I CANCEL NOW PLEASE & THANK YOU!

Misleading app!!

We tell people to install Microsoft Authenticator for work. We started getting angry tickets about how it’s not free. Turns out everyone thought Authenticator App was Microsoft Authenticator. Hard to blame them - this app does everything it can to make you think it’s connected to Microsoft. Its name likeness, use of Microsoft imagery, and description make you think it’s a Microsoft product at first glance. Thats deception, and users can hardly be blamed for their initial confusion given how alike it is. This company knows exactly what they’re doing. Don’t fall for it.
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I’m sad now

I wanted to use the free trial on this app for fun and I canceled it before the money came and now I can’t play none of my free games so now I just sit here and cry at night because this thing made it to work. I have to pay money before I can play my free games. I hate this app.

Penalizing Product Excellence for User Oversight

App store rating systems are fundamentally broken if they allow people to blame a great product for their own inability to manage a calendar.
Forgetting to cancel an active subscription is a lazy human error and a clear lack of attention to detail. It is completely wrong to let individual carelessness ruin an app’s reputation.
Platforms need to fix this immediately. While the complaints of these incompetent users can remain visible for transparency, their scores should be completely blocked from affecting the overall star rating. An app's quality should never be penalized because a consumer lacks basic personal discipline.
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Fraud

Zero

Miss

I don’t know how this work because my account has been compromised for decades…

Response from developer

Cảm ơn bạn THI.AI HANG LE đã cho chúng tôi đánh giá cao dù bạn đang gặp khó khăn. Chúng tôi rất tiếc nghe rằng tài khoản của bạn đã bị xâm phạm trong một thời gian dài. Để cải thiện bảo mật và sử dụng ứng dụng Authenticator của chúng tôi hiệu quả hơn, bạn có thể thực hiện theo các bước sau trên iOS: Mở ứng dụng, chọn 'Thêm tài khoản', sau đó quét mã QR hoặc nhập mã thiết lập để liên kết tài khoản của bạn. Nếu cần hỗ trợ thêm, vui lòng liên hệ chúng tôi qua email: feedback@begamob.com. Authenticator Support Team 🔐

Global Ambassador

Easy to use
Highly recommend this app for business development and personal growth

Response from developer

Thank you, ERNIE 521, for your fantastic feedback! We're thrilled to hear that you find our app easy to use and valuable for both business development and personal growth. Your recommendation as a "Global Ambassador" means a lot to us, and we're committed to maintaining the high standards that led you to give us a 5-star rating. If you ever have questions or need assistance, feel free to reach out to us at feedback@begamob.com. Authenticator Support Team 🔐

Don’t down this app

If you down load this app they will charge your account and there is no way to cancel

Response from developer

Lo sentimos mucho por la frustración que has experimentado, Virtual_john. Por favor, ten en cuenta que nuestro objetivo es ofrecer una experiencia transparente y segura. Para resolver el problema de los cargos y la cancelación, te recomendamos ir a la App Store de iOS, tocar en tu foto de perfil, acceder a "Suscripciones" y administrar la suscripción correspondiente. Si continúas teniendo problemas, no dudes en contactarnos directamente en feedback@begamob.com para obtener más ayuda. Apreciamos tus comentarios y estamos aquí para ayudarte. Authenticator Support Team 🔐

Giselle

App is so dumb and useless

Pas gratuite sauf 3 jours???

Pas clair du tout

Response from developer

Je suis désolé que l'application n'ait pas été claire pour vous concernant la période d'essai. Nous comprenons votre frustration et nous travaillons constamment à améliorer la transparence de nos offres. Pour clarifier, l'application offre un essai gratuit de 3 jours avant de nécessiter un abonnement. Si vous avez d'autres questions ou si vous rencontrez des problèmes, n'hésitez pas à nous contacter à feedback@begamob.com. Merci d'avoir pris le temps de partager vos commentaires. Authenticator Support Team 🔐

Help

Please cancel

Escroquerie

Never , never , never

Response from developer

Bonjour JY-M, nous sommes vraiment désolés d'apprendre votre frustration. Nous comprenons que vous avez eu une expérience négative et nous aimerions vous aider à la résoudre. Si vous rencontrez des problèmes spécifiques avec l'application, comme des soucis de sécurité de compte ou des problèmes de connexion, nous vous recommandons de vérifier que l'application est bien mise à jour sur votre appareil iOS. Si le problème persiste, n'hésitez pas à nous contacter à feedback@begamob.com pour une assistance plus approfondie. Nous sommes là pour vous aider et nous nous excusons sincèrement pour tout inconvénient causé. Authenticator Support Team 🔐

差劲

太差劲了,一点都不好用,十分不友好

Response from developer

你好,二三说。很抱歉听到您对我们应用的使用体验感到失望,我们理解这可能给您带来了很多不便。为了改善您的体验,我们建议您确保应用和iOS系统都是最新版本,并尝试重新安装应用。如果仍有问题,请随时通过feedback@begamob.com与我们联系,我们会竭诚为您提供进一步的帮助。感谢您的反馈。Authenticator Support Team 🔐

Rip off

Says 3 dat trial, they charge you right away

Frustrated

Does not work

Poor

Poor

Response from developer

Hola dlacha9, sentimos mucho que hayas tenido una experiencia insatisfactoria con nuestra aplicación. Entendemos que la seguridad de tu cuenta es una prioridad y nos gustaría ayudarte a resolver cualquier problema que estés enfrentando. Si estás teniendo problemas para recibir los códigos OTP o acceder a tu cuenta, por favor intenta actualizar la aplicación a la última versión disponible en iOS y verifica que la hora de tu dispositivo esté configurada correctamente. Si el problema persiste, no dudes en contactarnos a través de nuestro correo de soporte: feedback@begamob.com. Estamos aquí para asistirte. Authenticator Support Team 🔐

This is a scam

Don’t download

Response from developer

Lamento que se sienta de esta manera, Lazzie196. Entendemos su frustración y queremos asegurarnos de que tenga una experiencia segura y confiable con nuestra aplicación. Si está enfrentando problemas específicos o tiene preocupaciones sobre la seguridad de su cuenta, estamos aquí para ayudarle a resolverlos. Le recomendamos que nos contacte directamente a través de nuestro correo de soporte en feedback@begamob.com para que podamos atender sus inquietudes de manera más detallada. Estamos comprometidos a mejorar su experiencia y asegurarnos de que su confianza en nosotros sea restaurada. Authenticator Support Team 🔐

Scammed again

Sooo disappointed. Once you get in, you can’t get out. I had to sign up for 3 day trial. Have to cancel by 3rd day or would be charged. Am 75 year old woman living on SS. I play games to keep myself occupied, not to lose what little money I have. I need to cancel. Please help.

Response from developer

Lanky Frankie, sentimos mucho que te sientas decepcionada y comprendemos tu preocupación por la seguridad de tus finanzas. Para cancelar la suscripción de prueba de 3 días en iOS, ve a "Configuración", toca tu nombre, luego "Suscripciones". Busca nuestra app y selecciona "Cancelar suscripción" antes del final del período de prueba para evitar cargos. Si necesitas más ayuda, por favor contáctanos en feedback@begamob.com. Queremos asegurarnos de que tu experiencia sea positiva. Authenticator Support Team 🔐

Shame on me

Apparently I downloaded this app through Apple in February and it was free. After 2 weeks the company started charging around $7 each week. I accidentally looked at my Apple account and realized that I’m now being charged about $10 per week(around $40 per month). I haven’t used the program at all and thought it was free. Don’t make the costly mistake I made.
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Response from developer

Lamentamos mucho escuchar sobre su experiencia, Frustrated Cook2, y entendemos su frustración al descubrir los cargos inesperados. Para resolver esto, le recomendamos revisar su suscripción a través de la configuración de su cuenta de Apple en su dispositivo iOS. Vaya a Configuración > [su nombre] > Suscripciones, y desde allí puede cancelar la suscripción si no desea continuar. Si necesita ayuda adicional o un reembolso, le sugerimos que se ponga en contacto con el soporte de Apple directamente. Además, estamos disponibles para cualquier consulta adicional a través del correo electrónico feedback@begamob.com. Apreciamos que haya compartido su experiencia, ya que nos ayuda a mejorar. Authenticator Support Team 🔐