Authenticator · User Reviews

Name: Authenticator ·
Rating: 4.6 (26349 reviews)

Authenticator ·

SMM service, s.r.o.

🔧 Utilities

📊 Productivity

Customer Experience

Positive experience23.6% of reviews

Neutral3.9% of reviews

Negative experience72.5% of reviews

~ Based on 284 written reviews from the US App Store.

What users say

Summarized from real user reviews of Authenticator ·. Based on 26K reviews and a 4.6/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Utilities app.

Positive things

💡Helpful for 2FA
👍Easy to navigate
🚀Efficient authentication

Negative things

🐛Inconsistent performance
💰Subscription-based model
🔒Concerns about security and privacy
🤔Misleading marketing

Is Authenticator · Safe?

Authenticator · appears safe based on user ratings. AppsHunter Safety Score for Authenticator · is 92/100.

This assessment is based on 26,349 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.8% of ratings point to a safe experience

3.4% of ratings suggest some concerns

5.8% of ratings point to a risky experience

~ Based on 26,349 App Store ratings for Authenticator ·.

Is Authenticator · Legit?

Authenticator · appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator · is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Scam

This app connects to other subscriptions asking you to do a 2F authentication which you most likely don’t have to do. There is hidden info and they somehow download behind the scenes when you sign up for different apps that hold confidential information. They are listed within my subscriptions twice and never signed up for the app nor did I download it. They went in my account consistently taking 6.99 and when I caught it, Apple refused to refund my money so I’ll have to take peruse legal process. The app is listed on the internet as being a scam and lots of people have the same issue with similar complaints.

SunRay20

10 days ago

Response from developer

Hello! We’re sorry for the confusion. Our Authenticator app cannot access your accounts, sign you up for other services, or create subscriptions without your confirmation. All subscriptions and payments are processed and managed by Apple through your Apple ID. If you see an unfamiliar subscription, please check Settings → Apple Account → Subscriptions to review or cancel it. For billing or refund issues, please contact Apple directly through reportaproblem.apple.com.

Not Really a Free App

It looks like a free app, but once you start using it, you quickly realize that it is very difficult to use without paying.

The app constantly pushes you toward purchasing expensive paid features in various ways. I installed it expecting a free app, but the actual experience feels much more like a paid app.

It would be better if the app clearly stated from the beginning that most useful features require payment.

SMARTDISKORG

14 days ago

Response from developer

Hello! Thank you for your feedback. We understand your concern about the availability of free and premium features. The app includes optional paid features, and subscription pricing is displayed before any purchase is confirmed. We appreciate your feedback and will continue working to make the experience and pricing information as clear as possible.

Doesn’t work

Locked me out of my account and when I try to reset, it wants me to pay again

Joey Chig

a month ago

Garbage

Useless app waste of time and money

Seabass115

2 months ago

Nice

Very easy to use

Bird Keiz

2 months ago

Horrible

Wording was unclear for billing I signed up for a year thinking I would be billed weekly. Nope, and when I tried to contact them to delete profile and subscription, no response

bigman4082

2 months ago

Response from developer

Hello! We’re sorry for the confusion and for the difficulty reaching us. Subscription pricing and billing periods are shown before the purchase is confirmed through Apple. If you still need assistance with your subscription, please contact us at help@team2swift.com and we’ll be happy to help.

i’m needing a 6 digit code to change my payment method on facebook

It’s very confusing and no help at all

Latoya davis-holmes

2 months ago

Why do I have to have this f—king website

Don’t need it or want it but being forced to subscribe just so I can open 1 company website. Pisses me off

Don’t care about any of this

2 months ago

I ALMOST LOST 50K DOLLARS TO YOUR STUPID APP

I almost lost my roblox account that i spent THOUSANDS of dollars on i HATE THIS APP!

Infinite no,s

3 months ago

In app

Delete

(Kylejdion.com

3 months ago

Great

All great

Camera system 239

3 months ago

60 usd per year

The cheapest version is 60 usd or by weekly a lot more.

John.S07712

3 months ago

Payments

I wasn’t aware that this app was taking $10 out of my account weekly just to use, tried to find a way to cancel that but couldn’t find anything. This isn’t the correct Authenticator app if you are planning on using it for school .

elio203

4 months ago

Not Fair

Why do I have to pay

Studski

4 months ago

No instructions or guidance

Downloaded the app on the recommendation of a service provider. Unfortunately, I could find no instructions or guidance as to how to actually use it. I admit I am not the most technically proficient but a basic walk-through or tutorial would have been helpful. I have unsubscribed before the expiration of the three day free period.

Tarpon 101

4 months ago

Response from developer

Hello, thank you for your thoughtful feedback. We appreciate you sharing your experience. We’re continuously working to make the app more intuitive and improve the onboarding experience for new users. If there’s a specific part of the setup that was unclear, please contact us at help@team2swift.com with more details, and we’ll be happy to assist you and use your feedback to improve the app.

Rarely works

Although required by many apps I use, I’m constantly exchanging emails and entering the code dozens of times trying to get it to work.

Tjmonster51

4 months ago

PAY WALL

I have been using this app for a little bit under a year and all of sudden it’s asking me to pay for weekly free trial

anahisayshi

5 months ago

Do not download

This app is a scam. It said it had a 3 day trial and I cancelled it via Apple subscriptions within a couple hrs because it doesn’t work well and that night they charged me for the full year $78 CAD!! Their help/supportlink doesn’t work, says something about captcha. I want that money returned!

B Dundas

5 months ago

Response from developer

Hello, we’re sorry to hear about your experience. Please note that all subscriptions and trial confirmations are handled directly through Apple, including pricing and cancellation options. Refund requests can be submitted here: https://reportaproblem.apple.com/ If you experienced technical issues with the support page or the app itself, please contact us at help@team2swift.com with screenshots and details so we can investigate and assist you further.

Avoid this trash

Did nothing to help. Tried to cancel and in settlings there’s a subscriptions tab. Can’t cancel there. Went to manage subscriptions tab. Says cancel anytime. Nowhere to do so though! Went to support. Tried to send message to cancel immediately. When hitting submit, it kept saying captcha not ready and wouldn’t proceed with sending the message. You’re trapped with the app. I’m contacting bank to dispute of charges are applied!!!

Freks23

5 months ago

Response from developer

Hello, We’re sorry to hear about your experience. Subscriptions are managed directly by Apple. To cancel or manage your subscription, please go to your device settings → Apple ID → Subscriptions. If you were charged and need a refund, you can contact Apple here: https://reportaproblem.apple.com/ We don’t have access to billing and cannot cancel subscriptions on our side.

Microsoft just wants your money

I have used Hotmail for free for over a decade. It was purchased by Microsoft and now runs as Outlook. Every time I try to sign in it asks me to use the authenticator app, which is an app with a reoccurring charge. It will show other ways to sign in like with a security number sent to your phone, but then it says, “unable to send a notification” or if you try your password it will say it’s incorrect, even though it’s not, or if it actually sends you a verification text code it will send you right back to a place where you need the app. They will constantly prompt you to use this app. They are clearly coercing people into paying for their app. Very frustrating. Can’t access my account even though I am using the same phone number and correct password. Going to have to change my email service.

buffpuff90s