Authenticator · User Reviews

Customer Experience

Positive experience23.8% of reviews
Neutral4.0% of reviews
Negative experience72.2% of reviews

~ Based on 277 written reviews from the US App Store.

What users say

Is Authenticator · Safe?

Authenticator · appears safe based on user ratings. AppsHunter Safety Score for Authenticator · is 92/100.

This assessment is based on 26,199 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.9% of ratings point to a safe experience
3.4% of ratings suggest some concerns
5.7% of ratings point to a risky experience

~ Based on 26,199 App Store ratings for Authenticator ·.

Is Authenticator · Legit?

Authenticator · appears to be a legitimate app. AppsHunter Legitimacy Score for Authenticator · is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Why do I have to have this f—king website

Don’t need it or want it but being forced to subscribe just so I can open 1 company website. Pisses me off

I ALMOST LOST 50K DOLLARS TO YOUR STUPID APP

I almost lost my roblox account that i spent THOUSANDS of dollars on i HATE THIS APP!

In app

Delete

Great

All great

60 usd per year

The cheapest version is 60 usd or by weekly a lot more.

Payments

I wasn’t aware that this app was taking $10 out of my account weekly just to use, tried to find a way to cancel that but couldn’t find anything. This isn’t the correct Authenticator app if you are planning on using it for school .

Not Fair

Why do I have to pay

No instructions or guidance

Downloaded the app on the recommendation of a service provider. Unfortunately, I could find no instructions or guidance as to how to actually use it. I admit I am not the most technically proficient but a basic walk-through or tutorial would have been helpful. I have unsubscribed before the expiration of the three day free period.
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Rarely works

Although required by many apps I use, I’m constantly exchanging emails and entering the code dozens of times trying to get it to work.

PAY WALL

I have been using this app for a little bit under a year and all of sudden it’s asking me to pay for weekly free trial

Do not download

This app is a scam. It said it had a 3 day trial and I cancelled it via Apple subscriptions within a couple hrs because it doesn’t work well and that night they charged me for the full year $78 CAD!! Their help/supportlink doesn’t work, says something about captcha. I want that money returned!

Avoid this trash

Did nothing to help. Tried to cancel and in settlings there’s a subscriptions tab. Can’t cancel there. Went to manage subscriptions tab. Says cancel anytime. Nowhere to do so though! Went to support. Tried to send message to cancel immediately. When hitting submit, it kept saying captcha not ready and wouldn’t proceed with sending the message. You’re trapped with the app. I’m contacting bank to dispute of charges are applied!!!
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Microsoft just wants your money

I have used Hotmail for free for over a decade. It was purchased by Microsoft and now runs as Outlook. Every time I try to sign in it asks me to use the authenticator app, which is an app with a reoccurring charge. It will show other ways to sign in like with a security number sent to your phone, but then it says, “unable to send a notification” or if you try your password it will say it’s incorrect, even though it’s not, or if it actually sends you a verification text code it will send you right back to a place where you need the app. They will constantly prompt you to use this app. They are clearly coercing people into paying for their app. Very frustrating. Can’t access my account even though I am using the same phone number and correct password. Going to have to change my email service.
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Bezahl-Falle

Die App ist nicht dauerhaft kostenlos und wenn man Pech hat, kommt man irgendwann nur noch durch Geld an seine Codes. Nicht wirklich vertrauenswürdig, da es keine einfache Möglichkeit gibt, kostenlos an seine Verifizierungscodes zukommen, nachdem man die App mehrere Monate benutzt hat - fast schon wie Kidnapping. Lieber eine kostenlose 2FA App installieren.
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Response from developer

Hello, we’re sorry to hear about your experience. Your verification codes always remain tied to your accounts and device backups. Some advanced features require a subscription, but access to saved authenticator data should not unexpectedly disappear. Please make sure your accounts are properly backed up and synced with your device or cloud backup before transferring devices or reinstalling the app. If you experienced any issues accessing your codes, please contact us at help@team2swift.com with more details and screenshots so we can investigate and assist you further.

Leider nicht zu empfehlen.

Ich habe diese App nun wenige Monate Problemlos genutzt.
Ich wollte nun jedoch mein Passwort ändern mit dem ich mich in diese App einlogge. Ich habe alles 100% richtig gemacht und es hat mir immer angezeigt, dass das Passwort falsch wäre. Bei einer Änderung??? Was kann da falsch sein? Ich hatte das neue 2 mal genau richtig eingegeben genauso wie das alte- es hat einfach nicht geklappt.
Und als ich mich anschließend komplett neu in die App einloggen wollte hat auch das nicht mehr funktioniert. Mein altes als auch mein neues Passwort hat nicht funktioniert für das einloggen!
Mir wurden also irgendwie beide Passwörter gesperrt obwohl ich alles richtig gemacht habe!
Eine 2FA App bei der man einfach den Zugriff verliert, nur, weil man sein Passwort ändern möchte ist nicht sehr sinnvoll!
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Response from developer

Hello, We’re sorry to hear about your experience. Please note that authenticator apps do not store or manage your account passwords — they only generate verification codes. Issues with login or password changes are usually related to the service you are trying to access, not the authenticator itself. If you lost access or something isn’t working as expected, please contact us at help@team2swift.com — we’ll do our best to help.

AVOID THIS APP

Suck you in on a 2 day trial, app barely works so gave up and closed it, then got charged for a full subscription! Just avoid it and use a proper Authenticator rather than these low level fraudsters

Scammers stealing info

Only purpose of this app is to steal our information

watch Charges on credit card

They keep charging their subscription even after cancelled on yhe same trial day. No phone service. emailed them but they won’t cancel or refund charges

It wont load any codes

I go to log into my account i put in the codes it sends me and it just says invalid code for everyone i put in

Struggling with this app

Nothing is remotely straight forward. I keep getting locked out and it won’t give me a code it is supposed to have generated