AutoBook is the AI that works every lead your dealership gets — on your website chat, by text, by email, and on the phone — answering questions, qualifying buyers, and booking appointments around the clock. This is the app where your team works alongside it: see what it's doing, step in when it matters, and run your day from the floor.
It's built for everyone on the store's side of the conversation — salespeople, service advisors, managers, and GMs — with manager tools shown only to the people who need them.
TO DO: ONE LIST THAT ACTUALLY CLEARS
Your home screen is a single list of work that needs a person: AutoBook Agent needs an answer, a draft is waiting to send, a ready buyer surfaced, a customer asked for someone, a voicemail landed. Rows leave when the work is done, not when you glance at them. Swipe to finish or snooze.
EVERY CONVERSATION, EVERY CHANNEL, ONE THREAD
Website chat, texts, email, and phone calls with the same customer appear in one timeline, in order. Search the whole store and see who owns each customer at a glance.
THE CUSTOMER, FULL SCREEN
Open a customer and their whole story fills the screen: the conversation, their deal, visits, service, and notes. Put it away and they wait in a bar at the bottom, so you can jump between customers without losing your place or your unsent reply.
STEP IN WHENEVER YOU WANT
Reply right in the thread and the customer sees one seamless conversation. Set AutoBook Agent to On, Approve first, or Off for any conversation: on Approve first, its drafts wait for you to send. Missing a phone number or email? Add it from the reply box.
ANSWER THE AI'S QUESTIONS
When AutoBook Agent hits something it shouldn't guess at — a price-match policy, a trade-in ballpark — it asks you instead of winging it. You see what the customer asked and what it proposes, and the customer always gets an answer.
CALLS WITH THE WHOLE STORY ON SCREEN
Customer calls ring on your phone with their name, their deal, and what they've been discussing on screen before you answer. Calls happen right in the reply box: switch it to Call, tap to dial, and log the outcome when you hang up.
ASK AUTOBOOK
Who haven't I followed up with this week? Which deals are closest to buying? Ask in plain words and get an answer with the customers behind it, each one tappable. Managers can ask about the whole store. Or just talk.
EVERY DEAL, SCORED AND MOVING
The sales pipeline shows every open deal by stage and how close it is to buying: Hot, Warm, or Cold. Open a deal for the evidence behind the score and the full history.
YOUR DAY AND YOUR TEAM
Appointments grouped by day: mark them kept, no-show, or cancelled and capture sold or lost from the floor. The staff schedule shows the week; request time off, a change of hours, or a swap, and managers approve right from To do.
FOR MANAGERS AND GMs
Pause AutoBook Agent for your store or a single channel. Mark someone out today and their work is covered. Review your team, read the store's numbers in Insights, and run inventory, appraisals, campaigns, and the knowledge base from your phone.
BUILT FOR THE FLOOR, NOT THE DESK
Everything updates live. Notifications open straight to the thing they name, with quiet hours and per-type controls. A sidebar puts every page one tap away, and every page of AutoBook on the web works at phone size.
AutoBook requires an account set up by your dealership: your admin invites you, and you sign in with your AutoBook credentials. There is no self-signup in the app. Some features depend on your dealership's AutoBook plan and setup.
Questions: support@auto-book.ca
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