Not a happy customer
Very disappointed. Have had this for several years to better keep track of my dad. Have had to have it replaced several times, and recently it keeps saying the site is having difficulty try later. I try to login with mo luck and when I try to reset my password it just gives me a blank screen
Waste
This is a waste of money. I can’t rest my password and the app is not supported for android. Website stinks and the app on iPhone does not load. I’ve been trying to cancel this service but there’s no one to talk to and no way to log in into my account to cancel. Worst service
BEWARE
Worst app ever… terrible customer service
This business is a fraud
Don’t sign up for this. The app for tracking your car is neat, but there are better products and services for that. They won’t pay you if you need roadside assistance (3rd party dispatch call center said account was invalid and they ghosted me when trying to get reimbursed later), and they make it impossible to cancel once you have a recurring payment set up.
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No Longer Works
I've had more than one Autobrain device over the last three years and have been patient through various glitches and temporary interruptions in service. Most of the time, the device has worked and I've learned how to reset it when needed. However, for over a week now, their servers have been down so nothing works. Not the app or their website or even their email system. I called and left a message but haven't heard back. This is the last straw for me and I'm finally going to go with a different device. Only trouble is, since Autobrain's app, website, and email are down, I have no idea how I'm going to cancel the monthly subscription (other than dispute the next charge through my bank or cancel my debit card so they can no longer charge me). What a disaster. Find a better solution than Autobrain!
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