Needs update
Dislike the app
Poor App
App won’t work unless you have location services turned on. This is pretty bad when you are at the car wash entry kiosk. They know where I am.
App is trash service is worse.
App is so out of date and errors out location on a regular basis. Wash is broke or out of service 10-15 percent of the time.
Auto spa
I can’t see where to cancel the membership.
Needs some serious improvement
I’ll start off with I’m very happy with the car wash - it does a great job and the people are great.
The app on the other hand is an exercise in frustration. Can’t get the wash code before physically being at the car wash slows things down. And then there’s the ‘Finished’ button on the code page - tap that and you’re done. It doesn’t clear the previous code after the wash either it’s a pain to get the right code. Why is that button even there? Obviously they’re keeping track of which code goes where and is used when - is it really that difficult to update my account when the code is ACTUALLY used instead of making me, the paying customer, track that information for you? Please fix this, it’s highly frustrating.
The app on the other hand is an exercise in frustration. Can’t get the wash code before physically being at the car wash slows things down. And then there’s the ‘Finished’ button on the code page - tap that and you’re done. It doesn’t clear the previous code after the wash either it’s a pain to get the right code. Why is that button even there? Obviously they’re keeping track of which code goes where and is used when - is it really that difficult to update my account when the code is ACTUALLY used instead of making me, the paying customer, track that information for you? Please fix this, it’s highly frustrating.
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