Autowash Car Wash User Reviews

Customer Experience

Positive experience21.9% of reviews
Neutral7.4% of reviews
Negative experience70.7% of reviews

~ Based on 338 written reviews from the US App Store.

What users say

Is Autowash Car Wash Safe?

Autowash Car Wash appears mostly safe based on user ratings. AppsHunter Safety Score for Autowash Car Wash is 81/100.

This assessment is based on 3,988 user ratings, with an App Store average of 4.1/5.

Safety Analysis

77.7% of ratings point to a safe experience
3.0% of ratings suggest some concerns
19.3% of ratings point to a risky experience

~ Based on 3,207 App Store ratings for Autowash Car Wash.

Is Autowash Car Wash Legit?

Autowash Car Wash appears to be a legitimate app. AppsHunter Legitimacy Score for Autowash Car Wash is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Poor Wash

Have to be honest, this place is a big letdown. First, it’s not a cheap wash. Second, the car doesn’t get dried very well and you have to park afterwards to finish drying off your car. Thirdly, the automatic car washes are often down or at least have been when I’ve tried to come early in the morning. Finally, you do not get what you pay for.
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Terrible

Stupid app doesn’t work. Says the closest location is 800 miles away while I’m literally inside getting a wash. SMH

App doesn’t allow you to pay to vacuum…

It seems like AutoWash is more interested in adding gimmicky marketing features to their app than actually making it usable. Came to the Central Park location to use their vacuum, was required to download their app that then didn’t even display the option for vacuuming. The QR code they have you scan has outdated information and there is no way to search for “vacuum” in the app. If you are going to make consumers use your janky technology at least make it work. Remember, you are a car wash at the end of the day - something that has been done without an app for the majority of history.
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Never works when it needs to

Whenever I’m at the car wash and trying to load the app it never works. And if I try to sign into the free WiFi it never goes through. I also was using a discount and it just ended without notifying me and changed the price I was paying from $24.99 to $59.99 out of nowhere.

Won’t load

It loaded once for a single short vacuum session. When I went to pay for more time I just started getting a white screen every time I went to try and go to the payment. Connected to WiFi, hotspot, and cellular. I’d just get a white screen.

LOVE THE APP…LOVE AUTOWASH!!! :)

Easy access to washes all over the DENVER Metro area. Anytime I’m out and about, I just open the app and whip into the closest wash location. My jeep loves getting ‘a bath’. I have saved so much time and so much money. I can’t get any more excited! :)

App is fine, company is terrible

I have 3 Autowash facilities near me which is why I signed up. The Autowash’s at those facilities are frequently broken and by frequently, every week. I’m luck if I can get my car in once a month unless I want to hand wash it.

UI is awful

Tried to download the app to do a vacuum, and whoever’s idea it was to do a vacuum service that is only activated by an app is one of the worst idea people on the history of humanity. Only $1 at a time is the only option I could get to work, and when I tried to vacuum after my first $1 was used the app was no longer operable. This is the first negative review I’ve ever left, and it’s well deserved.
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Black car doesn’t dry well

The air doesn’t blow enough on the car to dry it and I have water marks all over when I leave

Problematic machines

For recent visits to Meadows Ranch location, 1 of the 2 autowash bays has been inoperative on 4 of my 6 visits. Very unreliable equipment

Not accurate with used washes

I did not use two washes and the app automatically assigned them as used. Can’t find a way to get ahold of customer service. Ready to cancel

Doing the f most

Just wanna vacuum my damn car doing the most w the f ahh app foh

Overcharged.

Signed up for an annual monthly promotion at $24.99, my 6th month I’m suddenly being charged $59.99. Stay away.

Yes 👍

Best car wash membership hands down! Also has a self serve dog wash service that is top notch 😊

Easy Peasy To Use

I love this app! It shows nearby car washes to the vicinity you are in and allows you to earn points, money and etc with their spin game. On top of all of that - the Car Washes are always kept clean and work superb!

When it works it’s great

Often stuck “updating” when I pull in for a wash, end up having to leave because it never resolves

Terrible place always

Always useless lol

Won’t use again

Dryer didn’t work after paying $25 for a wash. Can use vaccume after I paid for a wash unless I join membership or pay for wash again. I’ve had nothing but bad luck with this place

Worst Carwash

nothing is convenient

Terrible

Pressure drier didnt work