AutoZone Auto Parts & Repair User Reviews

Customer Experience

Positive experience58.1% of reviews
Neutral8.3% of reviews
Negative experience33.7% of reviews

~ Based on 763 written reviews from the US App Store.

What users say

Is AutoZone Auto Parts & Repair Safe?

AutoZone Auto Parts & Repair appears safe based on user ratings. AppsHunter Safety Score for AutoZone Auto Parts & Repair is 96/100.

This assessment is based on 212,648 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.4% of ratings point to a safe experience
2.0% of ratings suggest some concerns
1.6% of ratings point to a risky experience

~ Based on 212,648 App Store ratings for AutoZone Auto Parts & Repair.

Is AutoZone Auto Parts & Repair Legit?

AutoZone Auto Parts & Repair appears to be a legitimate app. AppsHunter Legitimacy Score for AutoZone Auto Parts & Repair is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Pump

AutoZone made it very easy for me to get the part that I needed. It took less than 30 seconds to check out awesome service.

Juaze

Very easy to use. User-friendly.

No order number shows

This app sucks because it does not allow you to review your orders once they’ve been placed. At the end of an order, it says thanks for your order and has an order number that is not visible at the bottom of the screen. You cannot move the screen to expose the order number. Therefore, you are ordering blind every time and cannot tell if all your items were actually purchased.
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Doesn't save login info

App is fine overall, but it's a complete pain to log in so often. Why doesn't it save long-term???

Ok

Would be nice if I didn’t have to keep entering a location and selecting a store every time I open the app now. I don’t know what’s changed but it saves all my vehicles but not which store? It’s fine though, it just makes me use the Advance Auto app and go to their store or Oreillys.

App Store

Works well, satisfied with the app

Promo codes

It really sucks applying the promo codes because you have to ship to home and you can’t get it that day if your local store has them

Login

Why does it locked me out every single day when I’m on the app?

Spark plus

Perfect thank you

Updates out the wazzooo

Every time I open this app there is a new update. I get prompted that I MUST update before I can use the app. I’ve moved to Advance Autoparts because of this problem

Mr

Thank you

Part on line

Worst company ever do not order parts from auto zone use advance or Amazon this company is a scam

Super bad customer service from the store manager

Will not be visiting this location ever again. My car was running hot and I pulled to this auto zone to get some “ all seal “. I only had a $100 bill, the manager of the store “ Alex M. “ refuse to break the $100 so a good samaritan broke the $100 for me. so I put the $20 on the counter. Mind you, the manager had an attitude from the start. He said he “ refuses service before I had an “ attitude “
My friend that was with me kept asking him what’s the problem we for change now you don’t wanna service us .. and he’s like well “ ask her “ skip to the chaos, he called me a raggedy b@$&, make racist comments and also was pulling at his pants like he was going to pull something out. The situation doesn’t sit well with me at all. As a manager, you show professionalism and etc.
I got nothing but curse words.
I want him FIRED. I know I am not the only one who has an issue with this guy. I’m unsure what the discrimination was about but I feel like since he’s gay & I’m a girl that’s why it went the way it did.
If you’re big on how you receive customer service then you understand where I’m coming from.
There’s more to it & there is also witnesses. He needs to be fired or stepped down from the manager position because that’s not how you talk to nor treat a customer ..
I want my money back & I will NEVER visit that location again
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The Best

Fast Easy , Low Prices

No se puede cambiar el idioma

Me gustaría cambiar la idioma y ponerlo en español

AutoZone

Getting the own AutoZone lifetime warranty, baby

Canceled orders

I wish they would tell me why they keep canceling my order

Frustrating

This app really gives me the reda**! It seems to randomly give the option for “in store only” results. Even under the search filters tab it doesn’t give the options for “pick up in store” or “in stock only”. How stupid. Why on earth would i want 150 results for something i cant go pick up. If i wanted to order something i would just order it myself for WAYYY cheaper.
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Best parts ,best prices

Always have what I need

Never have anything available

You guys have never have anything available you really suck. Nothing is ever available at this location nor any other location. I swear it’s a front for something else.