About
Automate your business communications with an advanced texting solution. Send personalized messages, process payments via text, and manage customer reviews. Offers features like dedicated business lines, group messaging, and auto-replies for enhanced customer engagement.
What's New in AuxCHAT
1.3.1
July 10, 2023
-Bug fixes and performance improvements.
Developer apps
FAQ
How does AuxCHAT handle payments?
AuxCHAT integrates AuxPAY, powered by TXT2PAY® technology. Users can send payment requests directly within a conversation, and customers can pay using a secure four-digit code via text message.
Can AuxCHAT help manage customer feedback?
Yes, AuxCHAT integrates with Google, Yelp, and Facebook Reviews. It allows you to send review invites to customers and respond to feedback directly through its management console.
Does AuxCHAT offer dedicated phone numbers for businesses?
Yes, AuxCHAT provides a dedicated business line to manage communications. You can add more lines as needed to route calls to different departments or branches.
Is AuxCHAT suitable for large enterprises?
AuxCHAT is fully scalable and adjustable to fit the needs of startups, SMBs, and entire enterprises. It supports multiple user management, allowing teams to collaborate effectively.
What personalization options are available in AuxCHAT messages?
AuxCHAT supports personalization through Dynamic Fields, which can automatically insert contact information like names or case numbers into messages. You can also create reusable message templates.
How does AuxCHAT handle messages outside of business hours?
AuxCHAT features Auto Replies that can be assigned to send messages when your team is unavailable, such as outside business hours or during lunch breaks, ensuring clients are not left waiting.
What are the security features of AuxCHAT?
AuxCHAT emphasizes advanced security and compliance. All data is securely encrypted and processed through their gateway, which includes fraud prevention and automatic compliance features.
How often is AuxCHAT updated?
The latest version of AuxCHAT is 1.3.1, and it was last updated on July 10, 2023. This indicates a relatively active development cycle.
