Avast One User Reviews

Customer Experience

Positive experience54.0% of reviews
Neutral8.0% of reviews
Negative experience38.0% of reviews

~ Based on 1,025 written reviews from the US App Store.

What users say

Is Avast One Safe?

Avast One: Security & Privacy appears safe based on user ratings. AppsHunter Safety Score for Avast One is 94/100.

This assessment is based on 99,527 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.0% of ratings point to a safe experience
3.3% of ratings suggest some concerns
2.6% of ratings point to a risky experience

~ Based on 99,527 App Store ratings for Avast One.

Is Avast One Legit?

Avast One: Security & Privacy appears to be a legitimate app. AppsHunter Legitimacy Score for Avast One is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Steer well clear of absolute scam.

They are lucky to get one star. I purchased avast premium security today and it was the biggest waste of money I have ever known. A simple problem I forgot my Advanced account password. There is no way to reset your password. They send you round and round and round and round and round and round and round in Circles only to end up in exactly the same place where you wanted to report the problem there is no way to get a refund although they tell you that they are the biggest scammers in the antivirus industry absolute scandalous disgusting always asking for money app which you won’t get or you will just get sent round in circles again and again and again I will never ever use this company again. They are absolute thieves steer well clear.
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Refund and canceling

I can’t find anyway to email them to cancel I’ve been in a run a round for a hr don’t even think of trying this app

Why?

Always always have to pay

Good app

Idk why people say it bad but if you really checked you will say it good

Beware

Very aggressive and deceptive marketing, always asking for more money, almost impossible to cancel. Beware!

Avast no more?

After using avast for years and years the VPN is failing and AI help is useless! Have done all trouble shooting and no joy! Failing to connect to VPN constantly. All updated and premium customer

Não consigo ativar minha assinatura no avast one.

Péssimo suporte ao cliente.

Response from developer

Olá, Ana. Para ativar sua assinatura, confirme que o Avast One está conectado ao mesmo Apple ID usado na compra e tente restaurar a assinatura na loja. Se ainda não funcionar, entre em contato com nossa equipe em https://support.avast.com/en-ww/contact/paid_ios_Avast-Mobile-Security-for-iOS, incluindo todos os detalhes da compra para que possamos investigar. *Avast

Don't pay for Premium!

Avast One on iPhone and iPad is not recognizing multi-device Premium subscriptions. I paid for a multi-device Premium plan, but Avast One on iPhone and iPad thinks I only have the free plan.

Avast One on iPhone and iPad shows the correct license key, but still treats my Premium plan like a free plan. I will be requesting a refund.
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Don't pay for Premium!

Avast One on iOS/iPadOS is not recognizing paid Premium subscriptions. I paid for a multi-device Premium plan, but Avast One on iPadOS thinks I only have the free plan.

Excelente

Es el mejor antivirus

Scam

I just pay 3 time the premium version because it doesn’t work, for someting like 300$. I never get the prenium version. After I contact the support I never get any answer. Avast it’s for me a very bad experience

Doesn’t allow me to sign in!

It gives me an error when I try to sign in.

Can stop u using phone abroad

I feel safe with this on my phone by find it also stops me using my phone abroad also on lots of occasions

Blocks the wrong program

It has a nasty habit of blocking programs it's not familiar with without notify you.

iOS

App não abre no iOS

Response from developer

Olá, pedimos que entre em contato pelo site support.avast.com para investigarmos por que o Avast One não abre no iOS. *Avast

Confusing

Hard to navigate and seems to cross a few apps under the Avastbanner 🤷‍♂️

Avaliação

Bom

Response from developer

Olá, obrigado por sua avaliação positiva. Ficamos felizes que você gostou do aplicativo! *Avast

Sad demise of great app

I’ll start by saying I LOVED this app - the vault for photos has been fantastic. Following a recent update the vault has emptied and now I’ve lost things I kept safe in there. The ‘help’ option basically says - your fault you uninstalled app. I did not. It was the update.
So yeah what was once exactly what I needed is no longer something I will recommend. Try something else. Just thankful I didn’t need to access things in an emergency. Sigh. Very disappointed there’s no one to actually tell about the issue. Will be researching other options for my next renewal of security.
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Fnean

Extraordinário

Response from developer

Olá, obrigado por sua avaliação positiva, estamos felizes que você gostou do aplicativo! *Avast

Scam?

I just paid for a year, they charged me for 2. On top of that, I am still receiving spam calls.