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Avera Health Plans Visits

Avera Health Plans Visits

by Avera Health Plans, Inc

1.6K ratings
24 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • June 25, 2015
  • April 30, 2026

Developer

Avera Health Plans, Inc
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Avera Health Plans Visits screenshot #1 for iPhone
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About

Connect with a live healthcare provider for online video consultations from your mobile device. Available 24/7, this app is ideal for diagnosing and treating common minor illnesses and symptoms from anywhere.

✓Live video consultations
✓Connect with providers 24/7
✓Treats minor illnesses
✓Accessible from mobile device
✓Convenient for various symptoms
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What users say

Summarized from real user reviews of Avera Health Plans Visits. Based on 1.6K reviews and a 4.9/5 average, it highlights the 9 positives and 2 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Quick and easy
  • 👍Convenient for non-emergent illnesses
  • 👍Friendly and prompt providers
  • 👍Thorough and caring providers
  • 👍Comfortable experience
  • 👍Efficient and low wait times
  • 👍Great for out-of-town visits
  • 👍Simple and easy to use
  • 👍Enjoyable experience

Negative things

  • 🐛Occasional connection issues
  • 🐛Limited availability of providers during pandemic
See all reviews

What's New in Avera Health Plans Visits

12.23.000

April 30, 2026

Performance enhancements to increase reliability and speed

User reviews

Most RecentHighest RatedLowest Rated

Virtual visit

Quick and easy. I didn’t have to go out when I wasn’t feeling well. Highly recommend for non emergent illnesses
Dog mom 68Dog mom 68

Love virtual care!

So easy! We are on vacation and spending the day in a clinic that’s not in our healthcare system sounded terrible. The doctor was friendly and very prompt and were taken care of in minutes!
PregomamaoftwinsPregomamaoftwins

First time user

Though I had to wait about 30 minutes, it was a pleasant experience meeting with Dr. Son. She was thorough and caring.
I'm A Be-erI'm A Be-er

Zoom and Avera Now

I enjoy the comfort of using my home and my comfy chair. My med list is handy-not something I forgot at home.
My only complaint last time and this time is both doctors cut out unless they sat closer. Otherwise I love Zoom and Avera Now!
Anthurium
AudiomouthAudiomouth

Highly recommend!

Very convenient! Office staff! Was out of town and this made being sick away from home easier !
bknotts714bknotts714
See 19 more reviews

Developer apps

Avera Health Plans MyFlexPlan
Avera Health Plans MyFlexPlan

by Avera Health Plans, Inc

💪 Health & Fitness

(54)

Free
See developer apps

User experience

🐞

Reported Bugs

2 issues

Providers becoming unavailable after waiting in line

Bug

Inconsistent availability of providers

Bug
✨

Requested Features

2 requests

Ability to get pain medications

Feature

Expanded scope of services

Feature

FAQ

What is the Avera Health Plans Virtual Visits app?

The Avera Health Plans Virtual Visits app allows eligible Avera Health Plans and DAKOTACARE members to connect with a live healthcare provider for an online video visit. It provides a convenient and fast way to receive medical consultations for minor illnesses directly from your mobile device, available 24/7.

What conditions can be treated with virtual visits?

Virtual visits are a suitable option for a range of minor illnesses and symptoms. This includes common issues like flu or cold symptoms, headaches, diarrhea, acid reflux, seasonal allergies, and sinus infections, among other minor ailments.

How much do virtual visits cost?

For most members, virtual visits are available for $64 per visit. However, eligibility and specific benefits can vary based on your health plan. Members on High Deductible Health Plans (HDHP), catastrophic plans, or Medicare Supplement plans are not eligible for free urgent care virtual visits.

Who is eligible to use the Avera Health Plans Virtual Visits app?

This app is specifically for Avera Health Plans and DAKOTACARE health insurance members who are over the age of 2. It's important to check your Summary of Benefits document to confirm your specific virtual visit benefit and any limitations.

Can I use my HSA or Flex spending dollars for virtual visits?

Yes, if you have an HSA-eligible plan, you may use your HSA or Flex spending dollars to pay for virtual visit services. It's important to note that IRS guidelines indicate that members with HSA-eligible plans may be subject to tax penalties if they use the free virtual visit service.