Avera Health Plans Visits User Reviews

What users say

Top reviews

Virtual visit

Quick and easy. I didn’t have to go out when I wasn’t feeling well. Highly recommend for non emergent illnesses

Love virtual care!

So easy! We are on vacation and spending the day in a clinic that’s not in our healthcare system sounded terrible. The doctor was friendly and very prompt and were taken care of in minutes!

First time user

Though I had to wait about 30 minutes, it was a pleasant experience meeting with Dr. Son. She was thorough and caring.

Zoom and Avera Now

I enjoy the comfort of using my home and my comfy chair. My med list is handy-not something I forgot at home.
My only complaint last time and this time is both doctors cut out unless they sat closer. Otherwise I love Zoom and Avera Now!
Anthurium

Highly recommend!

Very convenient! Office staff! Was out of town and this made being sick away from home easier !

Weekend visit

Very fast, low wait times and efficient! Provider was thorough with her questions.
Very pleased!

Thank you

My Doctor is an amazing very intelligent man who always goes the extra mile and the world is a much better place because of him.

Great

The telemedicine appointment was easy to do and worked well with no problems.

Simple as Pie

This was a great way to visit my Oncologist, especially since we are out of town.

Avera Now app

An enjoyable experience! Thank You Avera for having this type of technology available. Avera Now app was very easy to navigate and operate.

Covid-19 info 24/7? False.

I had a negative Covid test earlier in the week and now my symptoms are worsening. I tried to talk to someone on Avera Now and they have 1 doc answering calls. 1 doc. In the middle of a pandemic! I’m truly disappointed in you Avera. None of the 25 other providers listed could chat? If I thought I was dying, I would go to the ER. I would rather not walk in to that cesspool and get the Rona if I truly don’t have it. Not impressed. Oh yeah, and I’m Essential too.
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1st time user

Provider was exceptional. Service was exceptional. Would highly recommend to anyone in need of care within the scope of service.

Easy and convenient!

I love being able to use this app for minor health issues. It is easy to use, quick and convenient. It is so much better than waiting for an appointment and you can do it from the comfort of your home.

Tina

This app was great. Very simple to use and easy to communicate with a provider. Definitely will use it again.

Absolutely does not work

I waited in line three times for a total of 45 minutes, and each time when it was finally my turn to be seen, the app told me the physician was no longer available.

Best app to date

This was the best app I’ve ever used. Wow. Thank you for this!

full disclosure needed

i was grateful that i could get a prescription for shingles antiviral on a saturday night, but be aware that if you also need pain meds—and by sunday i really did!—you will be told you need to go to the emergency room or to your primary care provider. i get that, but it’s something Avera should disclose on their promotional materials.😰
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Avera app

This was fantastic!! Extremely convenient!! Will use again!!

Great, easy to use, convenient!

Love this app, it makes things so easy and convenient for me to use!

Amazing Drs this App is great help

This App is amazing! We moved out of state. I have CVID a primary immune deficiency that causes chronic/frequent sinusitis and I am having a hard time finding a new Primary Care Doctor out here and getting in to an Immunologist. These Drs saved me from sitting in the over crowded urgent care around sick people with a low immune system CVID and waiting forever.
Thank you Dr Tad Jacobs for making this available.
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