So much faster!
Not much better than the old
Response from developer
We’re sorry you’re having trouble navigating the new app, PKpilot. We want all users to have a good experience. You can find full documentation, guides, and an hour long webinar recording on how to use the app available via the ‘Help’ option on the app main menu, or by going to: https://support.avianis.com/portal/en/kb/avianis/avianis-new-mobile-app Please reach out to our support team at avianissupport@portside.co who respond within 24hrs or less on weekdays if you have further questions.
Terrible redesign
Response from developer
We’re sorry to hear you’re having a frustrating experience. We’d appreciate the opportunity to better understand your concerns and help address them. Please reach out to our team at avianissupport@portside.co with additional details. Our goal is to ensure the app is a reliable tool for your flight operations.
Credit card selection
Response from developer
Thanks for your feedback, smrowe. On the new app, the credit card selections do not all automatically display like the old app. You’ll need to type at least 3 characters to search for a card and hit enter to see the possible options. Card type, name, or last 4 digits are all searchable. For example, “VIS” would return all Visa cards. If you have any other questions or provide additional feedback, please reach out to us at: avianissupport@portside.co
Hire someone who knows mobile
Response from developer
Thanks for your feedback. The app initial loading screen completes in under 7 seconds on average as of v0.8.0 and much faster when only refreshing data. We would appreciate the opportunity to investigate your specific situation; please contact our support team at avianissupport@portside.co with details so we can look into this further.
