Avianis User Reviews

Name: Avianis
Rating: 2.73684 (19 reviews)

Avianis

Portside, Inc.

💼 Business

✈️ Travel

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So much faster!

I’ve seen a noticeable improvement in loading speeds and functionality with the latest updates. Thank you for listening to pilot feedback and making the app reliable when we are on the road!

Aviatorbob123

4 months ago

Not much better than the old

This app is only slightly better than the worst app I have ever used, the old Avianis. Crashes less often, nicer interface, not user friendly or intuitive.

PKpilot

7 months ago

Response from developer

We’re sorry you’re having trouble navigating the new app, PKpilot. We want all users to have a good experience. You can find full documentation, guides, and an hour long webinar recording on how to use the app available via the ‘Help’ option on the app main menu, or by going to: https://support.avianis.com/portal/en/kb/avianis/avianis-new-mobile-app Please reach out to our support team at avianissupport@portside.co who respond within 24hrs or less on weekdays if you have further questions.

Terrible redesign

I didn’t think they could design something that was worse than the original but they did it.

rythdg

7 months ago

Response from developer

We’re sorry to hear you’re having a frustrating experience. We’d appreciate the opportunity to better understand your concerns and help address them. Please reach out to our team at avianissupport@portside.co with additional details. Our goal is to ensure the app is a reliable tool for your flight operations.

Credit card selection

The app itself is neat and more attractive then old app, but at least everything worked with the old app. The new one I can’t even select the credit card on the app and I used to be able to go to the old app and select the card but now the old app doesn’t work either so I can’t even put my expenses in and select a card. So to me as a crew, this app is useless since I have to login to a computer or have someone else with computer access put it all in.

smrowe102890

8 months ago

Response from developer

Thanks for your feedback, smrowe. On the new app, the credit card selections do not all automatically display like the old app. You’ll need to type at least 3 characters to search for a card and hit enter to see the possible options. Card type, name, or last 4 digits are all searchable. For example, “VIS” would return all Visa cards. If you have any other questions or provide additional feedback, please reach out to us at: avianissupport@portside.co

Hire someone who knows mobile

Completely unusable

nfg2u2

8 months ago

Response from developer

Thanks for your feedback. The app initial loading screen completes in under 7 seconds on average as of v0.8.0 and much faster when only refreshing data. We would appreciate the opportunity to investigate your specific situation; please contact our support team at avianissupport@portside.co with details so we can look into this further.

Improvement over OLD app

Getting better, but the format is completely different and not the least bit intuitive. Get the Duty On/Off back as a top level selection. Used every day, twice a day, but you have to create an event and make multiple entries to duty on. Old format was significantly better.

PKpilot

8 months ago

Response from developer

Great concept. Poor execution.

Avianis is such a great idea. As a flight crew member, the main thing I need to see is my schedule. The app does a complete re-reload on every startup and seems to load every single piece of data from scratch. The app randomly logs out and requires a new login. It takes a long time to load up, and often freezes completely. Feedback to the developers, please save the schedule in memory and load that immediately, while loading the other data in the background. Crew are using this app to load out off on in times, and duty times, at the end of flights, and need to it quickly. Please continue to enhance this app and it will be great.

Captain Azza

8 months ago

Response from developer

Thanks for your support, Captain Azza. The app reloads when connected to wifi or cellular data to ensure that your schedule data remains up to date. It is only loading data that changed since it was last opened, but if it has been awhile or your schedule has many changes this can take a moment. We have made some loading optimizations on Nov 6th and are continuing to make improvements. As of today, 80% of schedule loads are less than 10 seconds. The session expiration (and needing to log back in) was a bug that was fixed on Nov 7th. We want this app to be an easy and valuable experience to all users so please reach out to our support team at avianissupport@portside.co with any additional comments or concerns.

Horrible to use

Been in aviation for a lot of years. Used a lot of apps. This one is not good, and that’s being polite. Every day I use it, is another day I hate it. I’m tired of being the test subject.

Drives me crazy daily

8 months ago

Response from developer

Our goal is for users to have an easy and productive experience with the new app. We’d appreciate the opportunity to improve this for you. Can you please reach out to our support team at avianissupport@portside.co with additional details?

Improvement over OLD app

Getting better, but the format is completely different and not the least bit intuitive. No guide available to assist transitioning from the old app.

PKpilot

8 months ago

Garbage.

You call this an app? Incomplete data, failure to load all the web content and my trips, erroneous “no network” banner, endless spinning progress wheel.

globalexpresspilot

9 months ago

Response from developer

Thanks for your feedback. The app may be used in offline mode but the schedule information must be downloaded when on wifi or with cellular data first. Many users currently use this feature successfully today. We would appreciate the opportunity to walk though your specific situation; please contact our support team at avianissupport@portside.co so we can look into this further.

Worse than Avianis Old

To much waiting to sync, pulling data off the server all the time, pop ups when doing single tasks get in the way of actually using the app, all in all unusable! I’d give it zero stars if I could.

nfg2u2

9 months ago

Response from developer

Definitely better!

The new app is already proving to be more reliable, easy to navigate and is on its way to being exactly what pilots need on the road.

Kara M B

a year ago

Response from developer

Thanks for your feedback. We’re glad you’re finding the app useful and we look forward to delivering an even more expansive mobile experience for you soon!