Works but needs better functionality
The App is a good way to access your account on a mobile device, but like the website, it is sometimes difficult to navigate and lacks the polish of other modern applications.
So sick of this app
Immediately forgets the password you just reset it to and having to repeat the process over and over again. Infuriating when you are trying to pull up your information but can’t even get logged in. Face ID? Forgets that too. Absolute joke of an app that is critical when needed.
Maddening sign-in
Why would I have to do a 2 factor sign in EVERY time I visit the app. Probably just gonna use desktop from now on.
2 stars for the feature to text "BAL" to that number so we don't have to use the app lol
2 stars for the feature to text "BAL" to that number so we don't have to use the app lol
Deposit or charge?
You can’t tell a deposit transaction from a charge.
The main transaction view doesn’t tell the source.
When you return from the detail of a transaction, you are taken back to the top of the list.
Seems like these issues would be obvious to anyone testing this ap.
The main transaction view doesn’t tell the source.
When you return from the detail of a transaction, you are taken back to the top of the list.
Seems like these issues would be obvious to anyone testing this ap.
Buggy
Login process works great, actually adding an expense errors out. Kinda useless.
So, FaceID enabled and still ask confirmation code every time?!
Even you enabled FaceID and but each time you login it still needs confirmation.
Developers, are you out of your mind???
Developers, are you out of your mind???
Can’t sign in
Made an account and then tried signing in, but log in fails each time. Very frustrating.
Update payments
Please update transactions as PAID .... remove them from pending status once they have been paid ! Also , pharmacies in other countries ? They are still pharmacies ... they should fulfill all requirements and payments should not be denied. The drugs are the same as if purchased in America ...
What????
I recently signed up for an AvidiaHealth account and downloaded this app. It is amazingly difficult and unintuitive to use.
For example, I’m trying to make a deposit into my HSA account from my checking account, and have spent over an hour trying to find a way on both this app and the AvidiaHealth website — no luck. The only thing I can find — and it’s quite obscure — is a form I can fill out and send VIA SNAIL MAIL along with a paper check. C’mon, let’s enter the 21st century, folks.
Similarly, the app informs me that I need to validate my account, yet gives no instructions on how to do so. Huh?
The app really needs work if it’s to be a useful tool.
For example, I’m trying to make a deposit into my HSA account from my checking account, and have spent over an hour trying to find a way on both this app and the AvidiaHealth website — no luck. The only thing I can find — and it’s quite obscure — is a form I can fill out and send VIA SNAIL MAIL along with a paper check. C’mon, let’s enter the 21st century, folks.
Similarly, the app informs me that I need to validate my account, yet gives no instructions on how to do so. Huh?
The app really needs work if it’s to be a useful tool.
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Crashes
Does not work at all. Crashes every time I try to sign in. Worthless.
Avidia HSA app
Love this app! Easy to use and navigate.
